Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Position: Junior IT SupportAnalyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the … experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT SupportAnalyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liaising with … customers, programmers and database managers. Junior IT SupportAnalyst - Essential skills: Approx 6 months+ experience as Application SupportAnalyst, 1st Line SupportAnalyst, Software SupportAnalyst OR Junior IT SupportAnalyst OR IT Graduate (ideally with some C# knowledge) Experience more »
Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Position: Application SupportAnalyst Suitable for: 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for an Application SupportAnalyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liasing with … customers, programmers and database managers. Application SupportAnalyst - Essential skills: Approx 6 months+ experience as Application SupportAnalyst, 1st Line SupportAnalyst, Software SupportAnalyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft more »
The End user supportanalyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/… Manufacturing industry. Client Details End user supportanalyst - 2nd Line This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The … firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description End user supportanalyst - 2nd Line Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Are you an experienced IT SupportAnalyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT SupportAnalyst for their IT service centre … in the heart of Milton Keynes. As an IT SupportAnalyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs. You will act as … the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic and supportive team. Working in more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
Helpdesk SupportAnalyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk SupportAnalyst to join their technical support team in a fast paced and proactive environment. Helpdesk SupportAnalyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk SupportAnalyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Junior Application SupportAnalyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application SupportAnalyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application SupportAnalyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »
IT SupportAnalyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT SupportAnalyst to join their established IT team. As an IT SupportAnalyst, you will play a crucial role in maintaining the smooth operation of the company's … IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain … Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT SupportAnalyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active more »
Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital SupportAnalyst to join our existing team in our Grimsby office . As Digital SupportAnalyst you will be providing 1st Line … support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like … First Aiders across the business, lets be there for each other! Career Development & Encouragement What will I be asked to do as a Digital SupportAnalyst? To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus more »
Technical SupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical SupportAnalyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical SupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical SupportAnalyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Connexa
Technical SupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical SupportAnalyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical SupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical SupportAnalyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
1st Line SupportAnalyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line SupportAnalyst at a prestigious brand. Working Hours: Monday to Thursday … The Role: As a 1st Line SupportAnalyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. … Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the more »
Applications SupportAnalyst - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications SupportAnalyst to join our team in Aberdeen . As Applications SupportAnalyst you will deliver support and maintenance for the application portfolio operations and projects, ensuring … maintained in line with product roadmaps and business requirements. If you are a team player, possess excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. What you’ll do Provide level 1 and level 2 application support and maintenance services … Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and asset management Ensure timely and accurate testing of more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT SupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 - 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT SupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 – 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »
a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and … server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from … children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group Policies Desirable skills sought after for the Support & Server more »
a wonderful opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and … server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from … children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group Policies Desirable skills sought after for the Support & Server more »
Application SupportAnalyst-£32,000-£35,000 The Role We are hiring for an Application SupportAnalyst to join an IT department in a rapidly growing, award-winning technology and investment business. The business strength lies in seamlessly integrating discretionary investment management, platform services, and intuitive … technology. As an Application SupportAnalyst, you will support the internally developed financial platforms and associated applications. You will manage support requests from various internal sources and liaise with business users, product owners, business analysts, and developers to ensure timely and accurate resolution. Key Responsibilities: Working … with a wide range of technical and non-technical teams. Ensuring a high-quality and timely response to support requests. Distributing and elevating issues across multiple teams. Contributing to the knowledge base to facilitate repeatability of service. Documenting processes and procedures. Skills and Experience Required: Proven experience in a more »
IT SupportAnalyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT SupportAnalyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing a … professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist in … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Travel Counsellors
The Application SupportAnalyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting the … Operational and other Support teams, working in close liaison with the Product, Software Engineering and Platform Engineering teams to ensure the swift and effective resolution of Platform issues. Using our Platform Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability … to ensure the platform operates within our service levels. The Application SupportAnalyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems are reported correctly. The purpose of this role is to identify, check and validate any more »
We have a new IT Support role now available which is working at one of Salisbury's most exciting SME's that offers advanced technology and services to both public and private entities worldwide. The company handle the design, development, and manufacturing of innovative products, delivering top-tier capabilities … tailored to meet the specific needs of their customers' missions. The role of IT SupportAnalyst comes with some excellent benefits which include: 33 days annual leave, private dental, private health insurances opportunity to develop your skills with further qualifications (paid for). The role is full time … you will be located at the Headquarters based in the SP region. About the role: This is an exciting opportunity for an experienced IT SupportAnalyst or IT Support Assistant looking to build the next steps in their career. Reporting to the IT Operations Lead, we are more »
D365 Senior SupportAnalyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior SupportAnalyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »
A Manufacturing client of ours in the Harlow area are recruiting an Infor LN Application SupportAnalyst to join their growing team. This is a newly created full-time on-site permanent position working Mon -Thurs 8.00am - 5.00pm & Fridays 8.00am - 2.00pm. This is paying a negotiable salary of … per annum depending on relevant skills and experience. This Infor LN Application SupportAnalyst's responsibilities include but are not limited to: System Maintenance and Support: Provide technical support and troubleshooting assistance to end-users experiencing issues with the Infor LN ERP system . Diagnose and … educate employees on system functionality, features, and best practices. Empower end-users to maximize their productivity and proficiency in utilizing the ERP system to support business processes. Process Optimization: Analyze existing business processes and workflows to identify opportunities for optimization and automation within the Infor LN ERP system. Recommend more »
IT Infrastructure SupportAnalyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT Infrastructure SupportAnalyst for a key client in Central Bristol. You will be responsible for the whole IT support/estate for the Bristol office. This is … active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the … the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. Complete IT support for the Bristol office. Supporting the group IT Infrastructure. Day to day management of internal hardware and systems including laptops, desktops, printers, firewalls, internet more »
Employment Type: Permanent
Salary: £35000 - £37000/annum Up to £37,000 + benefits
Application SupportAnalyst – Liverpool/Hybrid - £38,205 - £44,264. We are working with our Liverpool based client, an organisation of international repute with a unique user base of over 30,000. They are looking for an Application SupportAnalyst to join their Identity Access Management … playing a key role in implementing, develop, managing and maintaining industry related systems, with primary focus on their new IAM platform, SailPoint. The Application SupportAnalyst will work within a multi-disciplined team within the IT Services, with responsibility for developing and maintaining systems, primarily focusing on the … new Identity Access Management system. As well as proven experience working within Application Support, you will also have experience working with Active Directory and PowerShell. This organisation value learning and development and with this role you get the fantastic opportunity of being training on the SailPoint system, which is more »
1st Line SupportAnalyst Location: Aberdeen Belcan is hiring 1st Line SupportAnalyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »