Operations Service Delivery Team Manager
Birmingham, West Midlands, United Kingdom
Dnata Catering UK Limited
our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective … to compliance standards and processes Build customer relationships which help meet business needs whilst providing expert knowledge to customers on operating processes Ensure the Service Delivery operation complies with all legislation, company and customer requirements Investigate, analyse and implement corrective actions to resolve problems across all areas of the … levels An understanding of Food Safety and Health and Safety regulations A flexible, positive approach with a drive for continuous improvement Knowledge of operational Service Delivery processes LGV C (Class 2 preferred)Knowledge of CAA processes and standards of compliance What youll show: Developing strategies Articulating Information Meeting Timescales more »
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