Customer Service Jobs in Wigan

1 to 10 of 10 Customer Service Jobs in Wigan

Field Engineer

Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI … yourself then this the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. The major responsibilities of the role include : Conduct, review, and document site surveys Install, test, maintain and repair equipment and … of the role: Needs to have an in-depth knowledge of how telecommunication equipment and services work, and be equipped to handle disruptions of service and establish solutions to deal with challenges as they arise in the field. Competent in all aspects of associated cabling works Must be able more »
Employment Type: Permanent
Salary: £40,000
Posted:

Production Planner

Wigan, Greater Manchester, North West, United Kingdom
Bakkavor
eight factories in the UK. Job Detail A fantastic opportunity for a Production Planner to facilitate the smooth running of the factory from receiving customer orders to dispatching finished goods. You will use bespoke IT software to manage the daily work order and a 31 day rolling forecast (Launches …/Promotions/De-Lists). You will drive the production plan ensuring Customer service levels are maintained and KPI's are delivered. Reviewing current practices and continuously look at alternative ways to improve will also be a key part of your remit as well as working closely … to date with daily current reality. React to situation, elevate as necessary Cultivate customers contact at appropriate level to foster good working relationships with customer supply teams Report & analyse KPIs, discuss with team & create improvement strategy About you Be working for a chilled food manufacturer Have excellent computer skills more »
Posted:

2nd Line Network Engineer

Wigan, Greater Manchester, United Kingdom
Search
a leading technology solutions provider committed to delivering innovative and reliable IT services to businesses across various industries. With a focus on excellence and customer satisfaction, they are expanding their team and seeking a talented 2nd Line Network Engineer to join their dynamic and forward-thinking organization. The Company … 2nd Line technical support function Relevant certifications (e.g., CCNA) would be an advantage but not essential as training can be given if applicable Exceptional customer service skills Ability to demonstrate a practical approach when faced with problems or challenges Interested? If you are a skilled and motivated individual more »
Employment Type: Permanent
Salary: £35000 - £39000/annum
Posted:

Helpdesk Admin Apprentice

3 WORTHINGTON BUSINESS PARK, WORTHINGTON WAY, WIGAN, England
LINK CONTRACTING SERVICES LTD
individual who can prioritise workload and meet deadlines. Be part of our Helpdesk Team as a Helpdesk Admin Apprentice, ensuring the delivery of successful customer service for our clients. Role Keep our client maintenance system updated with crucial information on van usage by our engineers Coordinate with sub … Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Administrative skills Number skills Logical Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the … at all levels within the business giving us the edge on our competitors in that we are able to offer an exceptional level of customer service and providing real people with real values who are always obtainable and extremely passionate about our business. more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

NOC Engineer

Wigan, Greater Manchester, United Kingdom
Search
a leading technology solutions provider committed to delivering innovative and reliable IT services to businesses across various industries. With a focus on excellence and customer satisfaction, they are expanding their team and seeking a talented 2nd Line NOC Engineer to join their dynamic and forward-thinking organization. The basic … Line technical support function Relevant certifications (e.g., CCNA, CCNP) would be an advantage but not essential as training can be given if applicable Exceptional customer service skills Ability to demonstrate a practical approach when faced with problems or challenges Interested? If you are a skilled and motivated individual more »
Employment Type: Permanent
Salary: £39000/annum
Posted:

1st/2nd Line Engineer

Wigan, Greater Manchester, North West, United Kingdom
In Technology Group Limited
and other channels Diagnose technical issues and provide solutions Work fast and efficiently to support the fast moving distribution of PCs to customers Provide customer service and liaise with other departments Skills and Requirements: Have a genuine interest in what they do (gamers, developers, like building PCs?) Willing … base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £22,000
Posted:

Sales Order Processing, Entry Level

WN3, Wigan, Greater Manchester, United Kingdom
IRIS - Networx Services
Order Processing, Entry Level Part Time Permanent Salary : Competitive plus bonus Location: Wigan The Vacancy We have a fantastic opportunity for an organised and customer-focused individual to join our Sales Order Processing & Invoicing (SOP) team. In this role, you'll play a crucial part in ensuring our customers … flexible, can-do attitude and strong teamwork across the board. Being part of the SOP team opens doors to various career paths within Finance, Customer Support, Professional Services, and Sales. We're currently seeking candidates for both full-time positions (Monday to Friday, 09:00-17:00) and part … SOP & Invoicing Associate, your day-to-day responsibilities will include: · Providing first-line support to customers and internal departments via phone, email, and our service desk system · Collaborating with teams to meet and maintain structured KPIs/SLAs · Delivering top-notch customer service to ensure a positive more »
Employment Type: Part Time
Posted:

1st / 2nd Line Helpdesk Engineer

Wigan, Greater Manchester, United Kingdom
In Technology Group
1st/2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/VOIP services. more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Brilliant benefits
Posted:

Help Desk 2nd Line Engineer

Wigan, Greater Manchester, United Kingdom
In Technology Group
the existing team of Engineers and will provide support to users of the company's software applications. This role requires strong technical skills, excellent customer service skills and a comprehensive understanding of the company's software products. The successful candidate will be responsible for providing advice and assistance … hardware, such as laptops, desktop, PCs and printers In-depth knowledge of software applications and IT systems Experience of using remotely control tools Excellent customer service and communication skills Ability to troubleshoot and problem solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Great benefits included
Posted:

Senior 2nd Line Engineer

Wigan, Greater Manchester, North West, United Kingdom
Be Technology
V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »
Employment Type: Permanent
Salary: £26,000
Posted:
Customer Service
Wigan
10th Percentile
£22,875
25th Percentile
£23,000
Median
£24,000
75th Percentile
£25,000
90th Percentile
£34,625