Customer Service Jobs in Wigan

Customer Service
Manchester > Wigan

The following table provides summary statistics for permanent job vacancies advertised in Wigan with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 3 15 7
Rank change year-on-year +12 -8 +3
Permanent jobs citing Customer Service 8 2 7
As % of all permanent jobs advertised in Wigan 50.00% 2.90% 23.33%
As % of the Processes & Methodologies category 50.00% 3.17% 26.92%
Number of salaries quoted 6 2 6
10th Percentile £22,875 £31,125 £21,500
25th Percentile £23,000 £38,438 £22,000
Median annual salary (50th Percentile) £24,000 £51,250 £24,000
Median % change year-on-year -53.17% +113.54% -
75th Percentile £25,000 £63,438 £24,500
90th Percentile £34,625 £70,375 £52,250
Manchester median annual salary £35,500 £40,966 £40,500
% change year-on-year -13.34% +1.15% +8.43%

All Process and Methodology Skills
Wigan

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wigan with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 16 63 26
As % of all permanent jobs advertised in Wigan 100.00% 91.30% 86.67%
Number of salaries quoted 12 16 24
10th Percentile - - £23,500
25th Percentile £22,500 £33,500 £31,625
Median annual salary (50th Percentile) £25,000 £42,500 £40,000
Median % change year-on-year -41.18% +6.25% -20.00%
75th Percentile £27,938 £48,750 £47,188
90th Percentile £42,750 £63,750 £61,250
Manchester median annual salary £54,000 £57,500 £55,000
% change year-on-year -6.09% +4.55% +10.00%

Customer Service
Job Vacancy Trend in Wigan

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wigan.

Job vacancy trend for Customer Service in Wigan

Customer Service
Salary Trend in Wigan

3-month moving average salary quoted in jobs citing Customer Service in Wigan.

Salary trend for Customer Service in Wigan

Customer Service
Salary Histogram in Wigan

Salary distribution for jobs citing Customer Service in Wigan over the 6 months to 20 May 2024.

Salary histogram for Customer Service in Wigan

Customer Service
Co-occurring Skills and Capabilities in Wigan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (12.50%) Firewall
1 1 (12.50%) Internet
1 1 (12.50%) IPsec
1 1 (12.50%) LAN
1 1 (12.50%) SD-WAN
1 1 (12.50%) VPN
1 1 (12.50%) WAN
General
1 6 (75.00%) Social Skills
2 4 (50.00%) Organisational Skills
Job Titles
1 4 (50.00%) Help Desk Technician
1 4 (50.00%) IT Technician
2 2 (25.00%) Delivery Manager
2 2 (25.00%) IT Manager
2 2 (25.00%) IT Services Delivery Manager
2 2 (25.00%) IT Services Manager
2 2 (25.00%) Service Delivery Manager
2 2 (25.00%) Service Manager
3 1 (12.50%) IT Engineer
3 1 (12.50%) IT Support
3 1 (12.50%) IT Support Engineer
3 1 (12.50%) Network Engineer
3 1 (12.50%) Support Engineer
Miscellaneous
1 6 (75.00%) Self-Motivation
2 2 (25.00%) Team-Oriented Environment
3 1 (12.50%) Driving Licence
Processes & Methodologies
1 2 (25.00%) Cost Reduction
1 2 (25.00%) ITIL
1 2 (25.00%) Performance Monitoring
1 2 (25.00%) Service Delivery
2 1 (12.50%) Capacity Planning
2 1 (12.50%) CRM
2 1 (12.50%) Data Security
2 1 (12.50%) Project Management
2 1 (12.50%) Stakeholder Management
Programming Languages
1 5 (62.50%) SQL
2 1 (12.50%) PHP
Qualifications
1 2 (25.00%) ITIL Certification
2 1 (12.50%) CCNA
2 1 (12.50%) CCNP
2 1 (12.50%) Cisco Certification
Quality Assurance & Compliance
1 2 (25.00%) SLA
2 1 (12.50%) PCI DSS