13 of 13 Customer Retention Jobs in Yorkshire

Expect High Performance - we set a high standard and we’re not satisfied with being average This Role We’re looking for a Customer Success Consultant (CSC) to join our UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meaningful business outcomes … through Employment Hero solutions. In this role, you’ll build strong customer relationships, drive product adoption, and deliver proactive engagement that supports customer retention, satisfaction, and growth. You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from ...

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | competitive basic | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have … Anna Maher Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead ...

Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will … improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

long-term client satisfaction. Working cross-functionally with marketing, technical, data, and operations teams, you'll play a key role in both client retention and business growth. Location: Huddersfield (Hybrid, full-time) Key Responsibilities: Manage and develop key client relationships Oversee onboarding, delivery, and account performance Lead client ...

leading force in IT, networking, and connectivity, delivering cutting-edge, tailored solutions that keep businesses ahead of the curve. Renowned for their top-tier customer service and innovation-first mindset, they’re not just supporting growth, they’re fuelling it. Now, with big expansion plans in motion, they … join the team and play a key role in their next stage of hyper-growth. Key Responsibilities Own a portfolio of approximately 60 customer accounts, ensuring customer satisfaction, retention and achieving your sales target. Nurture relationships with existing clients by understanding their business needs and proactively ...

both business and technical conversations. You'll be organised, self-motivated, and effective in a remote-first environment. What Good Looks Like Strong client retention, growing revenue within existing accounts, clients adopting more of the service portfolio over time, and a reputation internally and externally as someone ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic Customer Data Insights Analyst to join our Global Customer Team. This … where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. We are looking ...

Holdsworth recruitment is delighted to be working with an Ilkley based client, looking for Customer Success Executives on a full-time, permanent basis. Our client is expanding their fast-growing team with an exciting opportunity in their Customer Success department. As a market leader in the tech world … compliant with AML and other regulations. Acting as the key contact between clients and internal teams, ensuring clear and effective communication Planning for client retention and growth Monitoring client usage and proactively addressing any issues to enhance the client experience Handling admin tasks such as report generation ...

your sales cycle, from initial outreach and qualification through to closing new business deals. Building Lasting Relationships: Focus on securing profitable, long-term customer relationships. Collaboration: Work closely with a dedicated and high-performing Operations team who will provide full support to ensure seamless service delivery and high customer ...

websites and bespoke digital tools that help impact-led organisations do their best work. Our long-term approach has earned us a 92% client retention rate over the last five years – we’re proud of that, and we want to keep it that way. We’re a Good … proactively bringing ideas, roadmaps, and recommendations Lead account reviews, QBRs, and strategic planning sessions with senior client stakeholders Build a structured approach to client retention and renewal across maintenance, hosting and retainer engagements Take shared ownership of the new business pipeline alongside the CEO – qualifying inbound enquiries, leading ...