6 of 6 Customer Retention Jobs in Yorkshire

unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward. The Role As the Team Manager for our Technical Customer Support team, you will play a vital role in delivering exceptional customer support experiences that reflect our commitment to service excellence. Leading … aligning our efforts. By providing coaching and mentorship, you will support both individual and team performance, ensuring that we meet service standards and enhance customer satisfaction. What You’ll Do Key Responsibilities: Team Leadership: Motivate your team by setting clear objectives and expectations, providing feedback, and conducting performance reviews. ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

through proactive outbound activity Manage your own pipeline from first conversation to closed deal Build relationships with business owners and senior decision-makers Identify customer needs and position the right solution Run sales calls and product demonstrations Negotiate commercials and close new business Hit and exceed monthly and annual … that forms part of a wider global SaaS group. The product is already trusted by: 23,000+ businesses globally 340,000+ vehicles tracked 98% customer retention £200m+ in calculated customer savings So you're not trying to sell an unproven product from scratch ...

succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

expertise to work with organisations on the most challenging projects, from developing new products, to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us – for our insight, quality and service. The organisation have ...

reporting components. Ability to take a business requirement from initial discussion through to a finished, usable Power BI report. Experience working with Sales, CRM, customer, pipeline, retention or churn data. Ability to work with stakeholders to clarify requirements and challenge unclear or duplicated reporting needs. Strong attention ...