13 of 13 Customer Retention Jobs in Yorkshire

Customer Value Manager @ Tes 12‐Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‐time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding … with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‐month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success ...

Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

experience function is responsible for delivering the following outcomes. Responsible for improving user onboarding time and experience. Facilitating product adoption through established relationships. Increase customer retention through relationship focused client management. Increase customer satisfaction through product adoption and post adoption support. Essential Skills & Experience: Requires … industry, typically with 3 or more years' in-depth experience. Experience with Salesforce to use and analyse data points in the aid of crafting customer success journeys. General level of product knowledge within the credit consumer life cycle. Must have a sound working knowledge of software applications such ...

advancement and innovation in order to assist customers with solving their business outcomes. You will be responsible for generating and driving pipeline by understanding customer needs and positioning company solutions. Grow the existing customer base for Microsoft, growing both Revenue and Gross Margin Establish and Develop Strategic … allow the ability for successful and scalable cloud adoption Provide Feedback to delivery teams and Microsoft teams to ensure future offerings are aligned to customer needs and use cases Collaborate with company Sellers and Customers Navigate Microsoft Programs for Funding Strategically partner with company Sales Leadership and Account Executives ...

Managed Services Provider supports over 2,500 customers nationwide across Cloud, IT Infrastructure, and Managed Services. With a strong reputation for service excellence and customer retention, the business is entering a key growth phase, investing in sales capability to further expand its footprint across multiple sectors. … organisation offers a collaborative, high-performance culture with a clear focus on revenue growth, customer success, and long-term strategic partnerships. The Role This is a client-facing, revenue-generating New Business Account Manager position within a growing IT services environment. You will take ownership of a portfolio ...

created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

long-term client satisfaction. Working cross-functionally with marketing, technical, data, and operations teams, you'll play a key role in both client retention and business growth. Location: Huddersfield (Hybrid, full-time) Key Responsibilities: Manage and develop key client relationships Oversee onboarding, delivery, and account performance Lead client ...

both business and technical conversations. You'll be organised, self-motivated, and effective in a remote-first environment. What Good Looks Like Strong client retention, growing revenue within existing accounts, clients adopting more of the service portfolio over time, and a reputation internally and externally as someone ...

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic Customer Data Insights Analyst to join our Global Customer Team. This … where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. We are looking ...

predominantly outbound sales environment, you will support a large sales organisation and help our new business teams efficiently identify and engage the right Ideal Customer Profile (ICP) at scale. This is a new role at AppCheck, giving you the opportunity to shape and build the Revenue Operations function from … opportunities to support multi-threaded selling. Performance Measurement & Enablement: Develop and manage reporting dashboards, providing real-time insights on sales effectiveness, marketing performance, and customer retention. Partner with Sales, Marketing, and Account Management to drive enablement, coaching, training, and process adoption. Skills & Experience: 3+ years of experience in Revenue ...

Customer Success Manager | Sports Technology | Leeds (Office-Based) Up to £34,000 Basic + Commission. Pitchero is the global leader in digital sports technology. Since 2007, we've been the central nervous system for over 10,000 clubs worldwide. Pitchero support millions of athletes, coaches, and parents by providing … success. The Role of Customer Success Manager This isn't a passive account management position. You will be the driving force behind client retention and growth. Manage a portfolio of existing clubs and build long-term partnerships based on trust. Conduct professional demos to showcase new features ...