17 of 17 Customer Retention Jobs in Yorkshire

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | £45,000 | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have … Anna Maher Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead ...

Customer Value Manager @ Tes 12‐Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‐time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding … with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‐month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success ...

stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Success Executive to join our growing team in Leeds. This position is fully office-based (5 days per week) . Following our acquisition … February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As a Customer Success Executive ...

This is an excellent entry-level opportunity for someone keen to learn, develop technical skills, and progress into a more senior technical, commercial, or customer-focused role over time. You'll work onsite at customer locations, supporting experienced technicians and helping deliver a high-quality fluid management service. … gain exposure not only to technical operations, but also to customer relationship management and business development activities. This role is ideal for someone who enjoys working practically, interacting with customers, and wants a long-term career path rather than just a job. Key Responsibilities: Onsite & Technical Support: Assist with ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

This role goes beyond traditional operational service management. We’re looking for a dynamic, strategic professional who can take a consultative approach, guiding the customer through Continual Service Improvement while ensuring services are delivered in line with contractual commitments. You will own the relationship end-to-end, ensuring service … excellence while proactively identifying opportunities to enhance quality, increase customer satisfaction, strengthen commercial performance, and drive long-term value. This is a highly customer-facing, strategically focused position where influence, insight, and leadership are as important as operational control. Key Responsibilities Own the customer contract and service ...

stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Advisor to join our growing team in Leeds. This position is fully office-based (5 days per week) . Following our acquisition by Klipboard … February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As our Customer Advisor ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for an experienced Account Director to join our Customer Success team at an exciting stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with … voice and advocate of your clients internally, ensuring their objectives are clearly represented and aligned with internal teams. This role requires a balance of customer-centric thinking and commercial development, ensuring clients are advocates, achieving measurable value, and investing further in solutions that support their continued success. Key Responsibilities ...

fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

strong, positive relationships with current clients. This involves regular communication and ensuring that clients are happy with the products or services they’re receiving. • Customer Retention: Developing strategies to keep clients engaged and reduce churn. The Sales Farmer ensures that clients feel valued and continue their business … with the company. • Account Growth: Identifying opportunities for upselling (selling more expensive options) or cross-selling (introducing complementary products or services) within the current customer base. • Problem-Solving and Support: Addressing any issues or concerns that clients might have with the product or service. A Sales Farmer works ...

intensity, high velocity. Strategy Consultants work across all tiers. Target capacity is 80% client work with 20% for Rixxo contribution. Measures of Success Client Retention & Growth • Strong client retention across the engagement lifecycle • Year-on-year revenue growth from managed accounts • Growth opportunities identified and closed ...

growing streaming and digital business. This is a pivotal leadership role with full accountability for driving sustainable membership growth, viewer revenue, and long-term customer engagement across a large-scale, consumer-facing platform. You will shape the strategic direction, commercial performance, and evolution of a major digital proposition … initiatives and performance objectives Drive proposition design, positioning, and audience strategy Lead commercial optimisation, including pricing, packaging, and revenue modelling Own end-to-end customer lifecycle performance, including acquisition, retention, and churn reduction Essential Skills and Experience: Demonstrable experience leading subscription or recurring revenue models Strong commercial ...

years' experience. The business supports dental practices with a simple, flexible, practice branded approach to patient plans, backed by expert advice and first class customer support. We are currently recruiting for a Business Development Manager (North of England) within Patient Plan Direct as part of our continued growth. … needs. Proactively identify support requirements and referral opportunities in line with the Client Engagement Commitment (CEC). Targets & KPIs New business and existing client retention annual target. Time allocation: 60–70% new business; 30–40% onboarding and ongoing support. Pipeline metrics: conversion rate, sales cycle time, and forecast ...

field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for two adaptable and dynamic analysts to join our Global Customer Team; these are high-impact roles where … will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. While both roles share a core mission ...

client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. The role ...