9 of 9 Customer Retention Jobs in Yorkshire

French & Spanish-Speaking Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage ...

technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle. This role will primarily support our timetabling solution, helping schools maximise the value of the product through expert troubleshooting, configuration guidance and best … regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.) Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

Location : UK (Hybrid) Leeds Office (Thorpe Park) and remote Title: Customer Success Coordinator - Assured Data Protection Job Type : Full-time About Assured Data Protection Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime … recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support. Job Summary: The Customer Success Coordinator is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary ...

through proactive outbound activity Manage your own pipeline from first conversation to closed deal Build relationships with business owners and senior decision-makers Identify customer needs and position the right solution Run sales calls and product demonstrations Negotiate commercials and close new business Hit and exceed monthly and annual … that forms part of a wider global SaaS group. The product is already trusted by: 23,000+ businesses globally 340,000+ vehicles tracked 98% customer retention £200m+ in calculated customer savings So you're not trying to sell an unproven product from scratch ...

succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

expertise to work with organisations on the most challenging projects, from developing new products, to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us – for our insight, quality and service. The organisation have ...

expertise to work with organisations on the most challenging projects, from developing new products, to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us – for our insight, quality and service. The organisation have ...

reporting components. Ability to take a business requirement from initial discussion through to a finished, usable Power BI report. Experience working with Sales, CRM, customer, pipeline, retention or churn data. Ability to work with stakeholders to clarify requirements and challenge unclear or duplicated reporting needs. Strong attention ...