3 of 3 Customer Retention Jobs in Yorkshire

increase account value and enhance customer outcomes. Success in this role will be measured against key commercial and service-driven KPIs, including: Client Retention Rate Account Growth Net Revenue Retention Customer Satisfaction Score (CSAT) Customer Lifetime Value (CLV) Key Responsibilities: Client Relationship Management … sales and technical teams to scope solutions Deliver proposals, pricing, and commercial negotiations Drive consistent revenue growth within assigned accounts Retention & Customer Success: Proactively manage renewal cycles to maximise retention Identify at-risk accounts and implement recovery plans Ensure smooth onboarding and ongoing client engagement ...

currently working with a client to recruit a Customer Success Specialist to join their growing team in Leeds. This is a great opportunity for someone who enjoys building strong customer relationships, delivering an excellent service experience, and playing a key role in driving retention and account … expand accounts. What you’ll be doing: Managing and building strong relationships with a portfolio of customers Running regular service reviews to understand customer needs and goals Supporting renewals and helping to drive customer retention Proactively monitoring accounts and resolving issues early Handling and resolving customer ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic analyst to join our Global Customer Team; this is a high-impact role where … will help design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. In this role, you will bridge ...