Customer Success Specialist
- Hiring Organisation
- The SJB Group
- Location
- Leeds, England, United Kingdom
currently working with a client to recruit a Customer Success Specialist to join their growing team in Leeds. This is a great opportunity for someone who enjoys building strong customer relationships, delivering an excellent service experience, and playing a key role in driving retention and account … expand accounts. What you’ll be doing: Managing and building strong relationships with a portfolio of customers Running regular service reviews to understand customer needs and goals Supporting renewals and helping to drive customer retention Proactively monitoring accounts and resolving issues early Handling and resolving customer ...