15 of 15 Customer Retention Jobs in Yorkshire

Interim Head of Customer Retentions ( 6months FTC) We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable … broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for an Interim Head of Customer Retentions with proven experience in customer retention, churn reduction and revenue protection within ...

Description We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide … support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and ongoing support for customers. Build strong relationships with customers to understand their goals and ensure their ...

MediaCity, Manchester office, with an expected working pattern of 2 days per week in the office and 3 days working from home. Travel to customer sites, partner meetings, and industry events will form part of the role. The position offers an excellent opportunity for a driven sales professional … enjoys both winning new business and developing existing customer relationships. The role is split approximately 60% new business development and 40% account management, requiring a consultative approach to identifying customer challenges and delivering tailored technology solutions that create long-term value. Working closely with technical, delivery, and leadership ...

business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface … product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features Partner with account team to secure ...

fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships … acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives This individual acts as the customer champion ...

Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization … will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in Ireland In this role, you'll get to: Own customer contract processes and renewals. Collaborate with ...

seeking a commercially minded, data-driven E-Commerce Manager to take ownership of multiple online platforms and lead initiatives that improve digital performance, customer experience, and revenue growth. This role will focus on website optimisation, conversion rate improvement, analytics, CRM management, and the development of new print-on-demand … commerce solutions. Working closely with Sales, Operations, Marketing, and Production teams, you will play a key role in delivering an exceptional online customer journey while improving internal efficiencies. This is a full-time, office-based position in the Sheffield area. Key Responsibilities Website & Conversion Optimisation Manage the design, build ...

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They … partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future ...

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered … with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof ...

individual with a technical background (mechanical/electrical) looking to take the next step in their career. The role Responsible for maximising revenue and customer retention through: Upgrades and modernisation projects Spare parts sales Service and maintenance contracts The successful candidate will play a key role … Service Contracts & Lifecycle Management Develop, sell, and manage service level agreements (SLAs) and planned maintenance contracts Work closely with service delivery teams to ensure customer satisfaction and performance Spares & Parts Sales Drive growth in spares and consumables revenue Critical spares holding recommendations Obsolescence management Customer Relationship Management Build ...

safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support … Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you'll own the technical side of the post-sale customer lifecycle. ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance … expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: Serving as the primary technical expert on the Cyera Platform ...

sales cycle (from discovery through close) building trusted, long-term partnerships with both technical and executive stakeholders. You'll collaborate closely with Sales Engineering, Customer Success, Marketing, and Product to shape value-driven enterprise engagements in a region where buying cycles are consultative, multi-threaded, and relationship-led. What … technical validation, evaluations, and POCs Own opportunities from first conversation through close, maintaining accurate forecasting and pipeline hygiene in Salesforce Collaborate cross-functionally with Customer Success, Professional Services, and Product to support successful implementations and identify expansion opportunities over time Build long-term account strategies that support land ...

Interim Head of Customer Retentions ( 6months FTC) We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable ...