6 of 6 Customer Retention Jobs in Yorkshire

Customer Success Manager Salary: £45,000 £55,000 Location: Sheffield City Centre (Hybrid) Hours: Full Time Contract: 12 Month Fixed Term Contract Are you a people focused leader who knows how to drive customer satisfaction, retention and commercial growth? This is an exciting opportunity to join … well established, technology led business as their next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership ...

increase account value and enhance customer outcomes. Success in this role will be measured against key commercial and service-driven KPIs, including: Client Retention Rate Account Growth Net Revenue Retention Customer Satisfaction Score (CSAT) Customer Lifetime Value (CLV) Key Responsibilities: Client Relationship Management … sales and technical teams to scope solutions Deliver proposals, pricing, and commercial negotiations Drive consistent revenue growth within assigned accounts Retention & Customer Success: Proactively manage renewal cycles to maximise retention Identify at-risk accounts and implement recovery plans Ensure smooth onboarding and ongoing client engagement ...

individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Sales Enablement Job Sub Function: Customer Success Management Job Category: Professional All Job Posting Locations: Leeds, West Yorkshire, United Kingdom Job Description: DePuy Synthes is recruiting for a Data Products … across business technology, ISRM, privacy, regulatory, product, and commercial functions to support compliant regional implementation. Plan and execute user research activities, including voice ‐ of ‐ customer engagement and usability testing, translating insights into actionable product improvements. Support market research, validation, and post ‐ launch evaluation activities in collaboration with global teams. ...

role at the heart of a fast scaling digital business where data directly shapes commercial decisions. You will play a key part in understanding customer behaviour, improving retention, and influencing product and growth strategy through insight. The role offers strong visibility, autonomy, and the chance to genuinely … with analytics embedded across product, growth, and commercial teams. As the business continues to scale, they are investing in senior analytical capability to deepen customer understanding and unlock new opportunities. Collaboration, pragmatism, and outcome focused thinking are central to their culture. The Role You will sit within the analytics ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

basis for pipeline cadence and reporting. You'll own: Marketing-sourced pipeline against agreed revenue targets Account-based marketing into a finite, named UK customer base Sales and marketing alignment, including SLAs, qualification and handover Customer marketing for retention and upsell across the existing base Brand ...