9 of 9 Customer Retention Jobs in Yorkshire

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | competitive basic | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have … Anna Maher Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead ...

Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will … improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

long-term client satisfaction. Working cross-functionally with marketing, technical, data, and operations teams, you'll play a key role in both client retention and business growth. Location: Huddersfield (Hybrid, full-time) Key Responsibilities: Manage and develop key client relationships Oversee onboarding, delivery, and account performance Lead client ...

both business and technical conversations. You'll be organised, self-motivated, and effective in a remote-first environment. What Good Looks Like Strong client retention, growing revenue within existing accounts, clients adopting more of the service portfolio over time, and a reputation internally and externally as someone ...

leading force in IT, networking, and connectivity, delivering cutting-edge, tailored solutions that keep businesses ahead of the curve. Renowned for their top-tier customer service and innovation-first mindset, they’re not just supporting growth, they’re fuelling it. Now, with big expansion plans in motion, they … join the team and play a key role in their next stage of hyper-growth. Key Responsibilities Own a portfolio of approximately 60 customer accounts, ensuring customer satisfaction, retention and achieving your sales target. Nurture relationships with existing clients by understanding their business needs and proactively ...

your sales cycle, from initial outreach and qualification through to closing new business deals. Building Lasting Relationships: Focus on securing profitable, long-term customer relationships. Collaboration: Work closely with a dedicated and high-performing Operations team who will provide full support to ensure seamless service delivery and high customer ...