12 of 12 Customer Retention Jobs in Yorkshire

Customer Value Manager @ Tes 12‐Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‐time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding … with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‐month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success ...

Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

experience function is responsible for delivering the following outcomes. Responsible for improving user onboarding time and experience. Facilitating product adoption through established relationships. Increase customer retention through relationship focused client management. Increase customer satisfaction through product adoption and post adoption support. Essential Skills & Experience: Requires … industry, typically with 3 or more years' in-depth experience. Experience with Salesforce to use and analyse data points in the aid of crafting customer success journeys. General level of product knowledge within the credit consumer life cycle. Must have a sound working knowledge of software applications such ...

engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for 2 Account Managers/CSMs to join our Customer Success team at an exciting stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with … us. About the role As Customer Success Manager, you will manage a portfolio of client accounts, acting as the primary point of contact and trusted advisor for your clients. Your core objective is to ensure customers achieve their business and marketing goals using the Force24 platform, driving adoption, increasing ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

long-term client satisfaction. Working cross-functionally with marketing, technical, data, and operations teams, you'll play a key role in both client retention and business growth. Location: Huddersfield (Hybrid, full-time) Key Responsibilities: Manage and develop key client relationships Oversee onboarding, delivery, and account performance Lead client ...

both business and technical conversations. You'll be organised, self-motivated, and effective in a remote-first environment. What Good Looks Like Strong client retention, growing revenue within existing accounts, clients adopting more of the service portfolio over time, and a reputation internally and externally as someone ...

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

Holdsworth recruitment is delighted to be working with an Ilkley based client, looking for Customer Success Executives on a full-time, permanent basis. Our client is expanding their fast-growing team with an exciting opportunity in their Customer Success department. As a market leader in the tech world … compliant with AML and other regulations. Acting as the key contact between clients and internal teams, ensuring clear and effective communication Planning for client retention and growth Monitoring client usage and proactively addressing any issues to enhance the client experience Handling admin tasks such as report generation ...

Customer Success Manager | Sports Technology | Leeds (Office-Based) Up to £34,000 Basic + Commission. Pitchero is the global leader in digital sports technology. Since 2007, we've been the central nervous system for over 10,000 clubs worldwide. Pitchero support millions of athletes, coaches, and parents by providing … success. The Role of Customer Success Manager This isn't a passive account management position. You will be the driving force behind client retention and growth. Manage a portfolio of existing clubs and build long-term partnerships based on trust. Conduct professional demos to showcase new features ...