2 of 2 Customer Retention Jobs in Yorkshire

Customer Success Specialist

Hiring Organisation
The SJB Group
Location
Leeds, England, United Kingdom
currently working with a client to recruit a Customer Success Specialist to join their growing team in Leeds. This is a great opportunity for someone who enjoys building strong customer relationships, delivering an excellent service experience, and playing a key role in driving retention and account … expand accounts. What you’ll be doing: Managing and building strong relationships with a portfolio of customers Running regular service reviews to understand customer needs and goals Supporting renewals and helping to drive customer retention Proactively monitoring accounts and resolving issues early Handling and resolving customer ...

Customer Data Insights Analyst

Hiring Organisation
Ligentia
Location
Leeds, England, United Kingdom
Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic analyst to join our Global Customer Team; this is a high-impact role where … will help design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. In this role, you will bridge ...