1stLineSupportEngineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd LineSupportEngineer with a good knowledge … of Windows Server, Virtualisation and Networking & Security to join the experienced team. As SupportEngineer you will have gained significant 1stline helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1stLine Application SupportEngineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role … This is an excellent 1stLine Application SupportEngineer role, working for a company with a growing reputation in their field. The 1stLineSupportEngineer will have excellent all-round IT support skills … a great communicator and be a problem solver. They will provide end user support for the company's application. The Company The 1stLineSupportEngineer will join a leader in the healthcare software industry. The 1stLinemore »
North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a FirstLine Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT SupportEngineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric … service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1stline technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers in a pleasant … relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out firstline checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Strong communicator Confident High level of customer service Good telephone manner Qualifications 5 GCSE's including English and Maths GCSE more »
Job Title : 1stLineEngineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1stLineEngineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1stLine IT SupportEngineer, SQL, IT Technician, IT SupportEngineer, IT Service Engineermore »
1stLineSupportEngineer/FirstLineSupportEngineer/IT SupportEngineer Office based in Havant Salary up to £25,000 This 1stLineSupportEngineer/FirstLineSupportEngineer/IT SupportEngineer is an opportunity for a customer-driven IT professional to join a growing MSP supporting their clients to deliver a transformative, modern workplace environment. Package Salary up to … days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1stLineSupportEngineer/FirstLineSupportEngineer/IT SupportEngineer Responsibilities: 365 Administration setting up users, changing passwords, security groups more »
1stLineSupportEngineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1stlinesupport engineer. This is due to an increase in customer demand and success … which is allowing them to grow organically. Ideally we are looking to speak with candidates who have 2 year’s experience in IT support and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with technical issues. … tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles and tablets Requirements 2 year’s experience handling 1stlinesupport for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening more »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
Title: Contract 1stLineSupportEngineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and … remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »
Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make a difference and grow within their supportive team. … are dedicated to your success and well-being. Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each … Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must be located within commuting distance of Doncaster. Right more »
Kettering, Northamptonshire, East Midlands, United Kingdom
Spectrum IT Recruitment
Title: Contract 1stLineSupportEngineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and … remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
1stLineSupportEngineer Perth £25,000 In this role, you'll be the firstline of defence, swiftly tackling technical challenges and ensuring seamless IT operations. From troubleshooting hardware and software to championing customer service, you'll play a vital … role in his team. Responsibilities include: Providing dynamic support across various platforms via phone, email, and chat. Expertly diagnosing and resolving issues, meeting SLA targets with finesse. Fulfilling service requests, from equipment orders to seamless setup. Collaborating with teams and suppliers to swiftly tackle complex issues. Championing proactive more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
This is a fantastic opportunity for you to work as a 1stLineSupportEngineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupportengineer you will be logging calls via HP Service Manager, providing first time fixes if possible … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »
A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
Birmingham, West Midlands (County), United Kingdom
SER Limited
Junior 1stLine IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading … the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1stSupportEngineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers … and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »
1stLine IT SupportEngineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1stLineEngineer! After the business has gained new organic client growth, this … is a brand-new hire to support its continuous improvement plans and client offerings. Having placed a few great people with this business already, we … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1stline duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »
Role: 1stLine Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1stLine Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex more »
IT SupportEngineer (1stLineSupport) Bristol Monday to Friday £23,500 to £26,500 + Benefits Package IT SupportEngineer (1stLine) required by a really stable & innovative IT MSP (Managed Service Provider … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1stline IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … This is a great chance to hold a varied role in a driven and personable company. The IT SupportEngineer (1stLine) Role: * 1stLine IT Technician role. * You will support a wide range of users with a more »
1stLine IT SupportEngineer - Tonbridge - £26,000 - Great Training! Role: 1stLine IT SupportEngineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. … We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged more »
1stlinesupportengineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high … all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering firstlinesupport calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the … record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »
1stLineSupportEngineer Up to £25k Farnham The Client: middle is partnered with a family run IT business in Farnham to find their new 1stLineEngineer! After the client has won a few next clients, this … is a brand-new hire for the business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers acting as the first point of contact for their clients. This role will sit someone ambitious who would like more »
st LineSupportEngineer Chorley £21K-£26K Our Client is looking for aLevel 1 SupportEngineer to join their friendly and dynamic … support team providing remote support to Businesses across the UK. This is a great opportunity for a proactive and enthusiastic 1stLineSupport Engineer. As the first point of contact for IT-related issues, you will play a crucial role in … providing technical support to the client base, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues Diagnose and more »
Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
Exellent opportunity to grow your IT skills - Bridgend - Hybrid working 3 days p/week onsite in Bridgend 1stLineSupport role - £23 - £26k & benefits & training Intapeople are working with a well-established and thriving IT Provider, who are recruiting for experienced 1stLine … SLAs and offering industry leading support. Key Duties/Responsibilities will include: Maintain an impeccable level of customer service and interaction for all support queries. Adhere to all Service management, security … and quality management principles. Update support queries with comprehensive notes and time throughout your working day. Update/manage customer documentation. Provide 1st Tier technical support, answering inbound support queries and returning calls to customers and other parties. Must Have: At least more »
