2ndLineSupport Engineer 2ndLineSupport Engineer - Social Messaging Platform - London (Tech stack: 2ndLineSupport Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2ndLine … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLineSupport Engineer to support their product to these new markets and help enhance this already successful company … These 2ndLineSupport Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE: 2ndLineSupport Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2ndLineSupport Engineer to join an existing team of engineers. As a 2ndLine Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background … and knowledge necessary for the delivery of 1st to 2ndLine support. JOB SPECIFICATION: 2ndLineSupport Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1st/2ndLineSupport Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2ndLine Technician … to join their team and provide internal support. Role: 1st/2ndLineSupport Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid/Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide … for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited
Are you an experienced 2ndLineSupport Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the … and remote working options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: 2ndLine Infrastructure Support Engineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located in Dorset … expanding your skills through professional training and development plans. To Be Successful: You will need to have strong hands-on technical experience in a 2ndLineSupport role (minimum). You'll need to have a background working on a service desk within an MSP more »
Chatham, Kent, United Kingdom Hybrid / WFH Options
Network IT
Are you an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated 2ndLineSupport Team Lead to join our Clients' dynamic team in Chatham. In this role, you will not only provide … technical expertise but also lead and mentor a team of 2ndLineSupport Engineers, ensuring the smooth operation of our clients' IT environments. Based on site 3 days per week, working remotely 2 days per week, with a salary of up to £45,000 for … based in Chatham meaning we'd only be looking at candidates based in or near the area. Responsibilities: Technical Leadership: Lead a team of 2ndLineSupport Engineers, providing guidance, mentorship, and technical expertise in areas such as Hyper-V, VMware, Active Directory, and O365. more »
Great Yarmouth, Norfolk, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: 2ndlinesupport engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2ndlinesupport engineer to join their expanding team. The company operated … to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2ndlinesupport level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support … The company prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2ndlinesupport in this client-facing role Assist and cover the 1st line team when required Upskill junior more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Job Role - 2ndLineSupport Engineer Location - Bolton Salary - Up to £31,000 plus benefits! Work Pattern - Hybrid The Company We have a brand new role for an ambitious 2ndLineSupport Engineer who is ready for their next challenge … IT support. The role is being offered on a hybrid basis with 2 days on-site per week. Tech Requirements 2-4 years of 2ndLine experience Azure AD O365 Cisco Windows Servers Networking Veeam Hyper-V Active Directory Previous MSP experience is a bonus Non-Tech … Driving Liscence is a plus! Benefits 25 days holiday Healthcare Plan Maternity and Paternity Cover Birthday's Off! Next Steps: If you are a 2ndLineSupport and you are looking to progress with an organisation that has a fantastic approach to work, in a more »
IT Support Analyst (1st/2ndLine) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2ndLine IT Support Analyst for … Microsoft suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2ndLine) Provide excellent technical support to users through various forms of communication tools Promptly address Service Desk tickets, giving priority … responding promptly Maintain high standards of customer service throughout the support journey Experience of the IT Support Analyst (1st/2ndLine) Experience in IT Support positions – up to 2ndline level Strong understanding in Microsoft suite of more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLineSupport Engineer Rochester Up to £28k Are you looking for a local company to join in a 2ndlineSupport Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required … We are now looking for an experienced 2ndLine Helpdesk Engineer to join the team. You will primarily be responsible for 2ndLine Technical Support and occasional client visits. We believe in investing in our employees, and actively encourage our engineers to more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
1st/2ndLineSupport Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupport Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SecondLineSupport Engineer (Tier 2) - Windows Server/Networking/Active Directory/Office 365/DHCP/DNS Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2ndLineSupport Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLineSupport Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must … hold a UK Driving License If you are a 2ndLineSupport Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading … MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Support Engineer, 2ndline, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Halesowen, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT 2ndLine Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupport Engineer to the team to grow with them, and be a part of the future success that they … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Great benefits & Pension
2ndLineSupport Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
2ndLine Engineer £28-32K Are you ready to join an award-winning IT Company as a 2ndLineSupport Engineer! Hybrid Working! Providing 2ndLine IT support to our valued end-users. Proactively resolve hardware … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2ndLine Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2ndLine Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2ndlinesupport engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2ndLine engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits … to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a secondline level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both more »
Southampton, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2ndLine Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2ndlinesupport engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2ndLine engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits … to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a secondline level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both more »
2ndLine Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2ndlinesupport engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2ndLine engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid wor... APCT1_UKTJ more »
York, England, United Kingdom Hybrid / WFH Options
Hays
2NDLINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2ndLine IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »
Finchley, England, United Kingdom Hybrid / WFH Options
Inspiring Interns & Graduates
We are looking for an experienced and driven 2ndLineSupport Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related … the premier global community for top performing solutions providers. This allows them to have access to the latest in emerging technologies worldwide. They support over 3500 desktop computers and their users. They are the “Go To” IT consultancy for Cloud Solutions, unrivalled Technical Support & Emerging Technologies. … and development. They are based in purpose-built offices in Finchley and currently have 20 employees. They are looking for an experienced and driven 2ndLineSupport Analyst to join the team. Qualifications/Experience: Must Have 3 years as an IT Supportmore »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2ndLine IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2ndline technical support via phone, email, and face-to-face for internal and external customers. ** Record all support … Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2ndLine IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team more »
Job Title: 2ndLineSupport Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »