2nd Line Support Jobs in England

26 to 50 of 123 2nd Line Support Jobs in England

IT Manager/ 2nd Line Support - Education sector experience needed - Liverpool

Liverpool, England, United Kingdom
Nichols Digital Ltd
MUST have a background within education (School/College/University/Trusts etc) and MUST drive and own a vehicle***** IT Manager, 2nd line support, must drive & own a vehicle, Printers, Laptops, Macs, Autonomy, Networking & Windows. An IT company are looking for an IT … Manager with 2nd line support skills to work for their clients who are Educational based - Multi Academy Trusts mainly. You will have several years working as an IT Manager ideally within the Education sector and have proficiency with working with Macs, Laptops, Printers, Networking and … a Windows environment. The role will be on site daily around Merseyside and Ellesmere Port. IT Manager, 2nd line support, must drive & own a vehicle, Printers, Laptops, Macs, Autonomy, Networking & Windows. more »
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2nd Line Support Engineer

Stalybridge, Cheshire, North West, United Kingdom
1TECH STAFFING LIMITED
2nd Line Engineer - Urgently needed Stalybridge- Hybrid Up to £35,000 pro rata 6 month contract > perm We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Stalybridge. The ideal candidate will have extensive … experience working on an IT Helpdesk, you will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues. Key Responsibilities: Provide remote technical support and, when necessary, travel to client sites to resolve complex IT issues. Troubleshoot and resolve … desktop operating systems, Microsoft 365, Teams, and SharePoint. Communicate complex technical information clearly and effectively to non-technical users. Collaborate with the IT support team to ensure seamless service delivery and issue resolution. Maintain detailed and accurate documentation of all support requests, troubleshooting steps, and resolutions. more »
Employment Type: Permanent
Salary: £35,000
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IT Trackside Support Engineer - 2nd Line Support

Northampton, Northamptonshire, East Midlands, United Kingdom
Global Technology Solutions Ltd
IT Trackside Support Engineer - to join a Formula 1 team! Location: Brixworth, Northamptonshire Type: Fixed-term contract Duration: ASAP - 31st December 2024 Annual Renewal. Salary: £ 35,000- £38,000 A leading UK IT Service Management and has an exciting opportunity for an IT Trackside Support Engineer … enthusiast to join our team at a client site in Brixworth. This role is perfect for someone who is experienced in an IT Support/Service Desk environment to provide high quality Infrastructure network support in a customer focused role. The applicant must be able to … will be working in a fast technical based environment with challenging deadlines. The service is delivered through the Service Desk and the IT Support function, therefore excellent communication skills and an attention to detail is a must. Excellent spoken and written English is essential. Purpose of the role more »
Employment Type: Permanent
Salary: £35,000
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2nd Line IT Support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
VIQU Limited
2nd Line IT Support Engineer Milton Keynes – Field work required Up to £35,000 + £4,000 car allowance VIQU have partnered with a Managed Service Provider who specialise in IT support, cloud services, cybersecurity, telephony, managed print services, and Office 365 implementations. … They are seeking a 2nd Line IT Support Engineer to provide deskside and remote second-line technical support and maintenance on-site for their clients across Herts/Beds/Bucks and London. Please note: this role will be based from … day will be working from home. You do get a car allowance and a fuel card for the travel required. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years minimum in an IT support role with robust 2nd line more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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IT Trackside Support Engineer - 2nd Line Support

Brixworth, Northamptonshire, United Kingdom
Global Technology Solutions Ltd
IT Trackside Support Engineer - to join a Formula 1 team! Location: Brixworth, Northamptonshire Type: Fixed-term contract Duration: ASAP - 31st December 2024 - Annual Renewal. Salary: £35,000- £38,000 A leading UK IT Service Management and has an exciting opportunity for an IT Trackside Support Engineer … enthusiast to join our team at a client site in Brixworth. This role is perfect for someone who is experienced in an IT Support/Service Desk environment to provide high quality Infrastructure network support in a customer focused role. The applicant must be able to … will be working in a fast technical based environment with challenging deadlines. The service is delivered through the Service Desk and the IT Support function, therefore excellent communication skills and an attention to detail is a must. Excellent spoken and written English is essential. Purpose of the role more »
Employment Type: Any
Salary: GBP 38,000 Annual
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2nd Line support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
VIQU Limited
2nd Line Support Engineer – Milton Keynes/Hybrid – Up to £35,000 + Car allowance VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services … to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line Support Engineer to provide second-line technical support and maintenance on-site for their clients. The role will benefit of hybrid working of … a mixture of being based out of their office, client sites and working from home. Essential Requirements of the 2nd Line Support Engineer: - 2 years minimum in a 2nd Line IT support role - Experience working for a Managed Service Provider more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Second Line IT Support Engineer

Hoddesdon, Hertfordshire, United Kingdom
FPSG
My client are seeking a Second Line IT Support Engineer (Contractor) for a minimum of 3 months to join the team at their Hoddesdon site. The role requires handling a wide range of IT issues, requests, and tasks from while collaborating with other IT teams when … necessary. Key Responsibilities: Respond to and resolve Level 1, Level 2, and Level 3 support issues, requests, and tasks. Provide troubleshooting and support for hardware and software, including but not restricted to Microsoft, Windows 10/11, Office 365, and HP/Lenovo hardware. Printer support and maintenance. AV Meeting room support, ensuring smooth operation of audiovisual equipment for meetings. Assist in ad hoc tasks as assigned by IT management, including supporting other IT teams. Document all issues and resolutions with excellent attention to detail, ensuring knowledge transfer and continuity. Maintain a more »
Employment Type: Contract
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1st/2nd Line Support Engineer

SW1Y, Piccadilly Circus, Greater London, United Kingdom
FJR
Position: 1st/2nd Line Support Engineer Location: London (Office-Based) Salary: £35,000 - £40,000 per annum + Bonus The Role FJR Group are looking to recruit a dedicated 1st/2nd Line Support Engineer to join our client … in London. As part of the global service desk team, the successful candidate will provide 1st/2nd Line Support level support to the London office whilst also assisting other locations globally. This is an office-based role requiring excellent problem-solving skills … the London office and remote support for other global locations. Troubleshooting: Resolve hardware, software, and network issues efficiently, escalating complex problems to 2nd or 3rd level support when necessary. Service Management: Log and document support activities in IT Service Management tools, accurately categorise more »
Employment Type: Permanent
Salary: £35000 - £40000/annum + Bonus
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2nd Line Support Engineer

Poole, Dorset, South West, United Kingdom
Sterling Bridge Limited
Role : 2nd Line Support Engineer Location : Bournemouth Salary :£30,000 - £35,000 We are now recruiting for a fantastic new Client in Bournemouth, a large Technology Manufacturing company in the area is undergoing rapid expansion and is looking add some 2nd Line … you will be provided paid training & Certifications to aid your progression alongside a clear cut progression plan from day 1. If you are a 2nd line Engineer looking for a salary increase, a new challenge or career progression - this is the role for you! Exclusive Benefits: Highly … Microsoft, Azure & Much More) 28 Days Annual Leave (+8 Days BH) Social Team Days Onsite Catering Free Parking Gym Membership Pension Contribution Key Requirements: 2nd Line IT Experience Strong Desktop & Cloud Support Skills Keen & Driven to Progress If you are interested in this role, please more »
Employment Type: Permanent
Salary: £35,000
Posted:

Apple Mac Support - 2nd line

London, United Kingdom
Apache Associates
Apple Mac Support Specialist (2nd Line) - JAMF - London - to £46k pa Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Your duties and responsibilities will be: Efficiently manage and … prioritise support tickets, ensuring resolutions align with SLA targets, troubleshooting and resolving Apple Mac issues. Adhere strictly to service processes Maintain accurate, comprehensive ticket records and consistently update clients Emphasise quality and first-time resolution, avoiding temporary fixes Escalate complex issues appropriately, ensuring tickets are detailed for efficient … that you will have at least 4 years experience of working in a Mac help desk environment with the last 2 years working at 2nd line. You will have solid experience of Mac support with JAMF, JumpCloud and Addigy coupled with Windows desktop and server experience.In addition more »
Employment Type: Permanent
Salary: £40000 - £46000/annum
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2nd Line Support Engineer

Fareham, Hampshire, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
Role: 2nd Line Support Engineer Salary: Up to £30,000 per annum + benefits package Location: Onsite in Fareham We are looking for someone to provide 2nd Line support to our client's customers (Military) and corporate partners. You will … fulfil this position, and the client will sponsor you through this process if this is not in place already. Essential experience required for the 2nd Line Support Engineer role; + Windows servers + Active Directory, WINS and Group Policy + Virtualisation - VMWare/HyperV Note … this is an office based role. If you are interested in discussing this 2nd Line Support Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role. more »
Employment Type: Permanent
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1st/2nd Line IT Support

Birmingham, West Midlands, West Midlands (County), United Kingdom
In Technology Group
Job Title: 1st/2nd Line IT Support Engineer Location: Birmingham Salary: £29,000 Our client, a reputable Managed Service Provider (MSP) known for its excellent company culture and commitment to employee development, is seeking a talented 1st/2nd Line IT … will play a crucial role in ensuring the smooth operation of IT hardware, servers, Office 365, and Windows environments. Key Responsibilities: Provide 1st and 2nd line support for a variety of IT issues. Troubleshoot and resolve problems related to IT hardware, servers, Office 365, and … documentation of support requests and resolutions. Deliver exceptional customer service and ensure client satisfaction. Ideal Candidate: Previous experience in a 1st/2nd line support role. Strong knowledge of IT hardware, servers, Office 365, and Windows. Excellent troubleshooting and problem-solving skills. Outstanding more »
Employment Type: Permanent
Salary: £25000 - £29000/annum
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Second Line Support Engineer - £35000 – Exeter

Exeter, England, United Kingdom
Opus Recruitment Solutions
Second Line Support Engineer - £35000 – Exeter SCCM | Intune | 2nd Line Support | Service Desk | Team Lead | ITIL | Citrix | Active Directory | 3rd Line support | Troubleshoot | Sharepoint | Intune | TCP/IP | WAN | Are you an experienced Second Line … role for you. I am supporting one of the biggest companies in the South West who are on the lookout for an experienced Second Line Support Engineer to join their growing team. As a Second Line Engineer you will be supporting over 4000 colleagues … installing hardware and liaise with the 3RD Line team for when you need to escalate. Skills needed – Previous experience working in a 2nd Line role Active Directory ITIL Windows Server Experience fixing and configuring hardware Full UK Driving license In return what do you get more »
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2nd Line IT Support Technician

Kidlington, England, United Kingdom
MARS Recruitment
2nd Line IT Support Technician | Kidlington | £30,000pa - £32,000pa plus benefits: A leading Managed Services Provider based on the outskirts of Oxford (near Kidlington) is looking to recruit a 2nd Line IT Support Technician to work in their client … s stunning rural office location. As part of a team of dedicated technicians, you’ll be providing 2nd Line Support to over 1000-1250 users covering cutting edge hardware, software and infrastructure technologies. The role: The 2nd Line IT Support … install hardware, software, and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology. About you: The successful 2nd Line IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with more »
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2ND LINE - DESKTOP SUPPORT

Kingston Upon Hull, England, United Kingdom
Hays
2ND LINE/IT SUPPORT/SERVICE DESK/MS EXCHANGE/ITIL/ACTIVE DIRECTORY/WINDOWS SERVER 2ND LINE - DESKTOP SUPPORT SALARY - £30,000 LOCATION - Nr BEVERLEY (HULL) FULL-TIME ON SITE Your new role One of the … most successful Organisations in the Region are looking to add an experienced 2nd line IT support person to their current team on a permanent basis. The successful IT Support candidate will be responsible for providing 2nd Line IT support … ensuring the highest levels of customer service are maintained. What you'll need to succeed Ideally, the organisation wants to appoint an IT Support candidate who has experience of working to ITIL principles and can take ownership of customer issues and ensure they are carried through to completion. more »
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Second Line Support

London Area, United Kingdom
Hybrid / WFH Options
TRIA
2nd Line/Desktop Support Microsoft 365 Stack/Azure/Windows Salary £35,000 - £40,000 Location: Central London – Hybrid (3 days) This 2nd Line/Desktop Support position is to join a small but established team within a … Consultancy industry. The organisation has recently migrated to Azure, implemented Dynamics365 and rolled out the full M365 stack. You will be joining as the 2nd Line Support Analyst to support across Microsoft products; Intune, Azure, SharePoint, Teams, Active Directory, Windows 10/11. … to support some hardware, which will cover Audio Visual and other conference tools, laptops, and mobile telephony. Experience Required: Be an experienced 2nd Line/Desktop Support person Track record of a high level of technical support Proficient in the Microsoft more »
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2nd Line Support Engineer

Beckenham, England, United Kingdom
Hamilton Barnes 🌳
to join a Service Provider where internal progression and upskilling is at the heart of what they do? I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP. Due to the fact that this company is an … work for a company that has a great family feel and working environment, where everyone pitches in, please apply below! Responsibilities: Provide 1st/2nd line support for end users. Work across various devices. Trouble shoot and resolve issues. Escalate to senior engineer when necessary. … an entry level position, so if you have a couple of years of support experience and you want to jump into a 2nd line position, apply below more »
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2nd Line IT Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
In Technology Group
2nd Line Field Engineer - North London - £40k Position Overview: We are looking for a highly skilled and motivated 2nd line engineer to join our team. The ideal candidate will have significant experience in IT support and network management, with the ability to … diagnose and resolve complex technical problems. This position focuses on delivering advanced technical support, managing IT infrastructure, and ensuring the smooth operation of clients’ technology environments, primarily in the education sector with occasional work in the commercial sector. Key Responsibilities: Provide advanced technical support and troubleshooting … tasks including user management, backups, and system monitoring. Configure, maintain, and troubleshoot network devices such as switches, routers, firewalls, and VPNs. Manage and support virtualization environments (VMware, Hyper-V) and cloud services (Azure). Implement and maintain security best practices, including patch management, antivirus, and firewall configurations. Assist more »
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2nd Line Support Engineer, SC Cleared

Greater Bristol Area, United Kingdom
Experis
Second Line Support Engineer (SC Cleared) We are looking for a skilled Second Line Support Engineer with active SC Clearance to join our team. The role involves managing incidents, handling service requests, and patching. The engineer will be responsible for root cause … and providing ad-hoc continuous improvement solutions. Key Responsibilities: Manage incidents and service requests, including patching. Perform root cause analysis and fault diagnosis. Support and troubleshoot Active Directory , Group Policy , and SCCM (used for all updates). Monitor deployments and maintain Windows estate, including Windows 10/… . Provide support for Citrix Virtual Apps and Desktops . Ensure effective communication with end users and provide exceptional customer-facing support. Technical Skills: Windows OS support in a live environment. SCCM/MECM for systems management and deployment. Experience with Office365 , OneDrive , Teams , and modern more »
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2nd Line On-Site Support Engineer

London, United Kingdom
Grassroots Recruitment Ltd
Our client, an MSP, is looking for 2 people to join their 2nd line team as part of their continued expansion, to support their London-base clients. The role will be to provide on-site support of their systems with guidance and assistance … be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this 2nd Line Support Engineer role, if you do not hear from us within this time you should presume your application has … been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this 2nd Line Support Engineer vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless more »
Employment Type: Permanent
Salary: £36000 - £38000/annum
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Service Desk Analyst, 2nd Line Support, £45k

City of London, London, Holborn, United Kingdom
Langley James IT Recruitment
to £45k and based in Central London. Operating for over 100 years, continued growth has lead to the need to expand the IT support team. You will be working within a team of 7 and supporting upwards of 1200 users across the UK and internationally. You will be … providing support to users at all levels of the business up to VIP's, and involved in the latest technologies. The Service Desk Analyst must have experience supporting users within a Windows environment, diagnosing and solving hardware faults and an understanding of TCP/IP Networking as well … Systems Active Directory Azure/Entra Office 365 Administration MDM - Intune Troubleshooting Hardware/Software Re-Imaging Hardware and Deployment Providing End User Support Should the above position match your requirements, do not hesitate to APPLY NOW more »
Employment Type: Permanent
Salary: £40000 - £45000/annum
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2nd Line IT Support Technician

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Ltd
2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed with IT Managed Services (MSP) experience, plus strong Windows Server and IT Networking skills. A chance to join an established IT … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
Employment Type: Permanent
Salary: £28000 - £36000/annum (DOE) + Benefits
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2nd Line IT Support Technician

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Limited
2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed with IT Managed Services (MSP) experience, plus strong Windows Server and IT Networking skills. A chance to join an established IT … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
Employment Type: Permanent, Work From Home
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2nd Line Support Engineer

RH1, South Nutfield, Surrey, United Kingdom
YourRecruit
your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is … success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £40,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual … you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty… Day-to-Day Responsibilities: Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
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2nd Line Support Engineer

EC3R, Fenchurch Street, Greater London, United Kingdom
MS Talent Ltd
2nd Line Support Engineer - Onsite ¦ Central London Are you a 2nd Line Support Engineer and looking for a new role? We are in the market on behalf of a global client who are looking for a 2nd Line … willing to be onsite up to 5 days a week in Central London due to the nature of the role. The position requires previous 2nd Line level support experience alongside a proven background in high-level customer service. Unfortunately sponsorship is not available for this … role. 2nd Line Support Engineer 2nd Line Support Engineer more »
Employment Type: Permanent
Salary: £35000 - £40000/annum + overtime options
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2nd Line Support
England
10th Percentile
£26,687
25th Percentile
£29,000
Median
£33,500
75th Percentile
£38,750
90th Percentile
£45,000