2nd Line Support Jobs in England

76 to 100 of 125 2nd Line Support Jobs in England

2nd Line Support Engineer

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support … Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

2nd Line Support / 3rd Line Support

Birmingham, West Midlands (County), United Kingdom
MS Talent Ltd
2nd Line Support/3rd Line Support (Windows Server/M365/Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British Citizen and 5 years of history … living in the UK. ***24/7 Shift role - 3 days on, 4 days off; then 4 days on, 3 days off *** 2nd Line Support/3rd Line Support (Windows Server/M365/Networks) is sought by a leading Managed … You need to have experience of the following: Azure AD/Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including switches As a 2nd Line Support/3rd Line Support (Windows Server/M365/Networks) you will be working more »
Employment Type: Permanent
Salary: £24000 - £28000/annum 15% Shift Allowance
Posted:

2nd Line Support Technician

Wymondham, Norfolk, United Kingdom
EW Recruitment
Job title: 2nd Line Support Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone more »
Employment Type: Permanent
Salary: £33000 - £36000/annum + bonus
Posted:

2nd Line Support Engineer

Swindon, Wiltshire, United Kingdom
County Recruitment
We are seeking an experienced 2nd to 3rd Line Engineer to join the IT Support team of our client. The role supports our IT operations spanning across UK/South Africa and Australia. The immediate requirement of the role is to support our … items & implementing improvements will succeed in this role. The role will cover a wide range of products and applications, typical activities include Workstation Support/Printer support/Office application support/Active Directory Administration/Microsoft Office 365 Administration/Deployment of new … Azure platforms. This will role is an exciting opportunity for someone who interested to progress their career in IT. Typical activities Break fix support for PC and network connectivity issues. Installing new and replacement hardware. Installing and removing Software. Managing sign-on and password requests. Analysing faults and more »
Employment Type: Permanent
Salary: £30000/annum
Posted:

IT Support Officer (1st / 2nd Line Support)

South East, United Kingdom
Hudson Shribman
IT Support Officer (1st/2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

1st / 2nd Line IT Support Engineer

HA9, Wembley, Greater London, Tokyngton, United Kingdom
Latcom plc
1st/2nd Line IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2nd Line IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least … years plus recent experience within a similar IT Support Engineer/1st and 2nd Line IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call Allowance after … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2nd line support for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »
Employment Type: Permanent
Salary: £32000 - £35000/annum + On-Call + Benefits
Posted:

IT 2nd Line Support - Law Firm

London, United Kingdom
Conex Europe
IT 2nd Line support - Intl Law Firm - 45-50k + Excellent Benefits Office based role - West London. Expertise required Law firm experience is preferred. Advanced troubleshooting skills in Windows Operating Systems and Applications, including Windows 10, Microsoft 365 Suite, DeskSite/iManage, Citrix Remote more »
Employment Type: Permanent
Salary: £45000 - £50000/annum + Excellent Benefits
Posted:

1st/2nd Line Customer Support

Royal Tunbridge Wells, Kent, United Kingdom
Jump IT Recruitment
We have a great new permanent opportunity to join our client in a 1st/2nd line customer support role. Experience in providing customer support over the phone, via email and via web browser needed alongside some general IT/Technical skills (Software … including: Office/365, Excel, HTML, CSS, perhaps some basic SQL too) The ideal background would be someone who has provided 1st line IT support (call centre, Supprt desk, help desk etc) or perhaps IT training or software support and perhaps worked for an more »
Employment Type: Permanent
Salary: £23000 - £30000/annum +25 days hols
Posted:

2nd Line Support Engineer

Stoke-on-Trent, Staffordshire, United Kingdom
Uniting People
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
Employment Type: Permanent
Salary: £28000/annum
Posted:

2nd Line Support Engineer

Huntingdon, Cambridgeshire
Hybrid / WFH Options
Leidos
2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
Employment Type: Permanent
Salary: Additional benefits included
Posted:

1st/2nd Line Support Engineer

Shoreham-By-Sea, West Sussex, United Kingdom
Clearwater People Solutions
Attention: Passionate 1st/2nd Line Support Engineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line Support Engineer to thrive in our fast … paced environment. Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 1st/2nd Line Support Engineer: Assist technical support requests within the team Meet and exceed SLAs Ensure good communication with both customers and … staff Keep the IT Documentation up to date Manage multiple tickets Skills Required for the 1st/2nd Line Support Engineer: Experience working with Microsoft technologies (incl. AD, Windows Server, 365) Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) 1st/2nd more »
Employment Type: Permanent
Salary: £25000 - £32000/annum Additional Benefits
Posted:

1st & 2nd Line Network Support Analyst

London
NexusJobs
Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »
Employment Type: Permanent
Salary: £25,000 - £30,000
Posted:

2nd Line Support Engineer - GBP 40000

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
In Technology Group
Role: IT 2nd Line Engineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through … west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Great benefits & Pension
Posted:

1st/2nd line IT support

Oxfordshire, United Kingdom
Cubiq Recruitment
1st/2nd Line IT Support Oxfordshire Permanent Join our Client as an IT Technical Support Analyst! Responsibilities: Provide first-line technical support for computer systems Handle helpdesk requests and incidents Configure, install, and maintain desktop and laptop PCs … Support telephone systems, audiovisual equipment, and video conference facilities Maintain software licensing and hardware inventory Liaise with third-party IT support companies and vendors Adhere to defined standards and procedures Requirements: Expertise in Windows-based PCs and servers Previous experience in a first-line support role Proficiency in Windows Desktop, MS Office, and Google G-Suite Certification in IT (A+ or MCSE) Ability to obtain SC Clearance Desired Skills: Familiarity with Windows Server, MS Exchange, and Active Directory Knowledge of firewalls, networking, telephony, and IT security Experience with virtualization, MDM more »
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Wilmslow, Cheshire, United Kingdom
The Citation Group
IT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT … Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely more »
Employment Type: Permanent
Salary: £28000/annum
Posted:

2nd Line Support Technician

Norwich, Norfolk, United Kingdom
Tec Partners
On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2nd Line Technical Support technician. Having recently entered an exciting phase of growth this is a brilliant time to be joining the business. … Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution. Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction … Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support tools and ticketing systems is highly desirable. Ability to work independently and efficiently manage multiple priorities in a fast-paced environment. Employee Benefits: Great more »
Employment Type: Permanent
Salary: £26000 - £30000/annum
Posted:

2nd line IT Support Analyst - Watford

Watford, Hertfordshire, United Kingdom
Michael Page
The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in … the Industrial/Manufacturing industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a … real difference in the industry. The firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team more »
Employment Type: Permanent
Salary: £27000 - £35000/annum Company benefits
Posted:

1st – 2nd Line/Desktop Support Engineer

Stroud, Gloucestershire, United Kingdom
SDL Solutions Limited
1st – 2nd Line/Desktop Support Engineer/O365, VMware, Azure, Exchange - in Gloucestershire I am looking for a strong 1st – 2nd Line Engineer to work a hands-on role supporting users with their technical issues. You will work as part of … a team of 1st to 3rd Line Engineers to provide support and resolve incidents as they arise. Ideally you will have some experience working within a fast-paced support environment. You will have had exposure to fixes across desktop, server hardware and software issues. more »
Employment Type: Permanent
Salary: £32000 - £37000/annum £32,000 - c£40000 DOE + Benefits
Posted:

1st/2nd Line Support Engineer

Wellingborough, Northamptonshire, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line … Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst more »
Employment Type: Permanent
Salary: £25000 - £32000/annum
Posted:

2nd Line Support Engineer

West Sussex, Horsham, United Kingdom
Spectrum IT Recruitment
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st - 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

1st/2nd Line Support Engineer

Bristol City Centre, Bristol, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be … joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: ** User Onboarding/Decommissioning, Password … Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

IT 2nd Line Support

London, United Kingdom
Hybrid / WFH Options
Conex Europe
IT 2ndLine Support … Global Law firm - 45-50k + Excellent Bens Office based - West London - Hours 12- 8pm. Global Law firm have a requirement for a 2nd line IT Support applicant who MUST be experienced working for a law firm or Legal MSP. Requirement and skills Excellent … Ability to configure and deploy laptop & desktop computers and mobile devices for all levels of hierarchy within the firm. Experienced in a Deskside support role, as well as remote work. Ability to set up and troubleshoot video and audio in conference rooms. ITIL certification an added bonus, although more »
Employment Type: Permanent
Salary: £45000 - £50000/annum + Excellent Benefits
Posted:

1st & 2nd Line Support

Horsham, West Sussex, United Kingdom
Principal I Ltd
Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with … IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support – checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system … as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2nd line support experience Possess an achievement-based personality and a “make things happen” attitude. Proven customer service experience with excellent more »
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Salisbury, Wiltshire, United Kingdom
Opus Recruitment Solutions
2nd Line Support Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2nd Line | Second Line | 3rd Line | Exchange I'm recruiting for a Support Engineer to join one … my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd line engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and … APPLY to find out more! Support Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2nd Line | Second Line | 3rd Line | Exchange more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

2nd Line Support

Southampton, Hampshire, United Kingdom
Opus Recruitment Solutions
2nd Line Support Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2nd Line | Second Line | 3rd Line | Exchange I'm recruiting for a Support Engineer to join one … my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd line engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and … APPLY to find out more! Support Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2nd Line | Second Line | 3rd Line | Exchange more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:
2nd Line Support
England
10th Percentile
£26,000
25th Percentile
£27,500
Median
£31,000
75th Percentile
£35,750
90th Percentile
£40,000