1st/2ndLineSupportEngineer - £33,000 – Chobham - Amazing Training! Role: 1st/2ndLineSupportEngineer Location: Chobham Salary: £27,000 – £33,000 + Amazing Training! Interviewing Immediately – Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
O365 | Office 365 | 365 | 2ndLine | 3rd Line | SupportEngineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune | Looking for a step into Tech where you can get hands on with new O365 rollouts in an MSP? Want … scaling MSP, Microsoft Partners that have grown by nearly 50% in 12 months. If you're looking for a new, secure, scaling company with 2nd/3rd Line opportunities then get in touch. In return you'll be offered up to £40k with 5 days a week … on site in Salisbury or Southampton, then apply or get in touch with me on robin.shaw@opusrs.com. O365 | Office 365 | 365 | 2ndLine | 3rd Line | SupportEngineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune more »
2ndLine IT SupportEngineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2ndLine Engineer. This vacancy presents a great opportunity for the right candidate to join more »
2ndLineSupportEngineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2ndLine … SupportEngineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2ndLineSupportEngineer, you will play a key role in ensuring the smooth operation of our IT systems … the setup and configuration of new IT equipment and software. Liaise with external vendors and service providers when necessary. Requirements: Proven experience as a 2ndLineSupportEngineer or similar role. Experience working for an MSP is advantageous. Solid understanding of IT systems more »
Leeds, England, United Kingdom Hybrid / WFH Options
WhiteSpider
Job Title: 2 nd Line Network SupportEngineer Employment Type: Full-time, Permanent Location: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the office Salary … defined solutions to enterprises across the world. We are looking to grow our Managed Services team and require a full-time 2 nd Line Network Support Engineer. The individual we are looking for will be a highly motivated and skilled team player who has at least … years of network support experience. The role will be interacting with WhiteSpider’s managed services customers and requires the candidate to demonstrate outstanding customer relationship skills. WhiteSpider WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and supportmore »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLineSupportEngineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you … like to be part of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
2ndLineSupportEngineer/Customer Service 2ndLineSupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
2ndLineSupportEngineer Brixworth, Northamptonshire – Permanent Salary up to £34,000 dependant on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across … the EMEA region. Due to ongoing promotions and team expansion, a 2ndLine position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a dedicated customer. This … We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2ndLineSupportEngineer role supporting external customers. Requirements: At least 24 months previous IT support experience more »
2ndLineSupportEngineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2ndLine IT SupportEngineer to join an excellent client team based in Dorset. The successful SupportEngineer should have … at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role will involve troubleshooting, supporting and maintaining a wide range of systems. The successful candidate will be joining but established support team and more »
IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT SupportEngineer to join their IT team in their Central London based headquarters. The Service Desk … Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service … communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K more »
Job Title: 2ndLineSupportEngineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »
Job Description As the secondline escalation point for all support queries you will work with the first linesupport team to maintain and monitor all systems and understand and resolve technical issues in a prompt and professional manner. Responsibilities & Duties Respond … to either first linesupport or end user software queries via ticketing system, email, phone or face to face. After identifying the issue, you will talk the first linesupport staff or end user through the required steps to resolution or escalate … to third linesupport as and when necessary. Work with the CTO and wider support and development teams to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, Skills and Experience required To … To be proactive and pragmatic and extremely detail orientated. Preferred Skills But Not Essential Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases You Should Apply If: You care deeply about applying technology and processes to deliver smarter solutions. more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited
Are you an experienced 2ndLineSupportEngineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service … and remote working options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: 2ndLine Infrastructure SupportEngineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located … expanding your skills through professional training and development plans. To Be Successful: You will need to have strong hands-on technical experience in a 2ndLineSupport role (minimum). You'll need to have a background working on a service desk within an MSP more »
2ndLineSupportEngineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a … team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate more »
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Medlock Partners
1st/2ndLineSupportEngineer Manchester based . Full Time Permane nt Hybrid working (3 days in the office, 2 days remo te) Salary 32K & additional bonus + excellent bene fits Are you a 1st/2ndLineSupport … so, then please re ad on. Medlock Partners have partnered with an exciting global leader in the entertainment sector to hire a 1st/2ndLineSupportEngineer due to an exciting period of growth and transfor mation. This is a fantastic opportunity … years IT experience, within a commercial environment to support the companies end users ac ross UK. Key Responsibilities of the 1st/2ndLineSupportEngineer: Assist with the development and implementation of IT policies and p rocedures.Day to day administration more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLine IT SupportEngineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT SupportEngineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLinesupport for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to more »
2ndLineSupportEngineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2ndlinesupport for all calls that are logged either remotely … incident(s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues … User creation & Termination in Active Directory and Azure AD Support Windows 10&11 Operating system, Office 2019/365, Software Updates, Manage & Support desktop & laptop deployments and regular security updates via deployment tools and ensure prior testing is completed Setup & Support Exchange 2019/ more »
2ndLineSupportEngineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2ndLine service provided is 24x7 (365 days) and staff who will be on a shift pattern. The … individual shall augment the existing SDWAN Service Team to provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore more »
2ndLine Desktop IT SupportEngineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 £225 per day We are seeking a skilled Desktop IT SupportEngineer to join our team in Cambridge for a 12-month contract. The … successful candidate will provide essential support for our desktop infrastructure, ensuring the smooth operation of our IT systems. This role requires expertise in Windows 10, Active Directory, Office 365, and familiarity with SCCM. Knowledge of mobile device management solutions is highly desirable. If you are proactive, customer-focused … and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows 10 operating systems and more »
2ndLineSupportEngineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2ndLine … SupportEngineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2ndLineSupportEngineer, you will play a key role in ensuring the smooth operation of our IT systems … the setup and configuration of new IT equipment and software. Liaise with external vendors and service providers when necessary. Requirements: Proven experience as a 2ndLineSupportEngineer or similar role. Experience working for an MSP is advantageous. Solid understanding of IT systems more »
South West London, London, United Kingdom Hybrid / WFH Options
83zero Limited
2ndLineSupportEngineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 2ndLineSupportEngineer role… You will be playing a crucial role in supporting the BAU IT for clients … with Windows OS. Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices Experience troubleshooting from 1st to 2ndline level. Analytical and diligent, with attention to detail You are resilient and cope well under pressure and with shifting priorities Effective more »