Job title: 2ndLineSupportEngineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2ndlineEngineer to … will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2ndline level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and … If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2ndlineSupportEngineer/Infrastructure Support/Support Analyst/Managed Service Provider/ more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st - 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email (url removed) Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
St Asaph, Denbighshire, Wales, United Kingdom Hybrid / WFH Options
Hyperloop Recruitment
2ndLineSupportEngineer £35,000 (DOE) + benefits North Wales (hybrid) Hyperloop Recruitment are looking for a 2ndLineSupportEngineer to join a high-growth scale-up client based in the heart of North … Wales. Our client are looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application & infrastructure support, helping assist in solving some of the more complex technical problems facing the business. The role … setting up system protocols. The role also offers some exciting opportunities to travel abroad. Key skills required: Minimum 2 years' commercial experience in IT 2ndlinesupport Strong communication and customer service background Software support Linux Java AWS 3rd line experience more »
1st/2ndLineSupportEngineer - £33,000 – Chobham - Amazing Training! Role: 1st/2ndLineSupportEngineer Location: Chobham Salary: £27,000 – £33,000 + Amazing Training! Interviewing Immediately – Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
1st/2ndLineSupportEngineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupportEngineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
1st/2ndLineEngineer Salary : Up to £30K DOE Location : Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2ndLine Service … Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities Ensure IT … , Service Desk Engineer, Helpdesk Engineer, Help Desk Engineer, 1st Line, First Line, 2ndLine, SecondLine, IT Engineer, IT Analyst Locations: Devon, Torquay, Newton Abbot, Exeter, Tiverton, Hayle, Honiton, Plymouth, Taunton more »
Whitehaven, Cumbria, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine IT SupportEngineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT SupportEngineer to play a pivotal role in providing technical assistance … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2ndLinesupport via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate … fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT SupportEngineer, 1st/2ndLine, Technical SupportEngineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting more »
2ndLineSupportEngineer Brixworth, Northamptonshire – Permanent Salary up to £34,000 dependant on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across … the EMEA region. Due to ongoing promotions and team expansion, a 2ndLine position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a dedicated customer. This … We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2ndLineSupportEngineer role supporting external customers. Requirements: At least 24 months previous IT support experience more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLineSupportEngineer Rochester Up to £28k Are you looking for a local company to join in a 2ndlineSupport Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required We are now looking for an experienced 2ndLine Helpdesk Engineer to join the team. You will primarily be responsible for 2ndLine Technical Support and occasional client visits. We believe in investing in our employees more »
2ndLine Technical SupportEngineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2ndLine Technical SupportEngineer with a background in working for MSP’s and real-world project deployments and … experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Secondlineengineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2ndLine technical supportengineer will need to stay abreast of evolving technologies and Microsoft updates to provide the more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
2ndLineEngineer £28-32K Are you ready to join an award-winning IT Company as a 2ndLineSupportEngineer! Hybrid Working! Providing 2ndLine IT support to our valued end … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2ndLineEngineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on more »
Job Title: 2ndLine IT SupportEngineer Client Overview: I am recruiting a 2ndLine IT SupportEngineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT SupportEngineer, you will play a vital role in ensuring our client's external customers receive … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st linesupport to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLineSupportEngineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in … UK - Must hold a UK Driving License If you are a 2ndLineSupportEngineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be … joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLineSupportEngineer/Customer Service 2ndLineSupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT 2ndLineEngineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupportEngineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Great benefits & Pension
1st/2ndLineSupportEngineer My client is looking for a Microsoft Windows proficient 1st/2ndLine Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and … will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: ** User Onboarding/… Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2ndLine, SecondLine, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst more »
Halesowen, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT 2ndLineEngineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupportEngineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Great benefits & Pension
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLineSupportEngineer you will be joining a warm friendly team in a vibrant office environment, you will … be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-linesupport to customer queries and … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers more »
HA9, Wembley, Greater London, Tokyngton, United Kingdom
Latcom plc
1st/2ndLine IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2ndLine IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least … years plus recent experience within a similar IT SupportEngineer/1st and 2ndLine IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2ndlinesupport for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »
Role: 2ndLineSupportEngineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
2ndLineSupportEngineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2ndLine IT SupportEngineer to join an excellent client team based in Dorset. The successful SupportEngineer should have … at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role will involve troubleshooting, supporting and maintaining a wide range of systems. The successful candidate will be joining but established support team and more »
IT Service Desk - 2ndLineSupport Analyst Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLineSupport Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT … Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely more »