Senior 2ndLineSupportEngineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients … optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2ndLineSupportEngineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You … You will be providing mentoring, team plans, 1-2-1’s and being the point of contact for Senior escalations. Role & Responsibilities: Provide secondline technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with more »
Whitehaven, Cumbria, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine IT SupportEngineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT SupportEngineer to play a pivotal role in providing technical assistance … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2ndLinesupport via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate … fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT SupportEngineer, 1st/2ndLine, Technical SupportEngineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting more »
2ndLineSupportEngineer Brixworth, Northamptonshire – Permanent Salary up to £34,000 dependant on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across … the EMEA region. Due to ongoing promotions and team expansion, a 2ndLine position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a dedicated customer. This … We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2ndLineSupportEngineer role supporting external customers. Requirements: At least 24 months previous IT support experience more »
2ndLine Technical SupportEngineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2ndLine Technical SupportEngineer with a background in working for MSP’s and real-world project deployments and … experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Secondlineengineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2ndLine technical supportengineer will need to stay abreast of evolving technologies and Microsoft updates to provide the more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
2ndLineEngineer £28-32K Are you ready to join an award-winning IT Company as a 2ndLineSupportEngineer! Hybrid Working! Providing 2ndLine IT support to our valued end … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2ndLineEngineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on more »
Job Title: 2ndLine IT SupportEngineer Client Overview: I am recruiting a 2ndLine IT SupportEngineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT SupportEngineer, you will play a vital role in ensuring our client's external customers receive … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st linesupport to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLineSupportEngineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in … UK - Must hold a UK Driving License If you are a 2ndLineSupportEngineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be … joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLineSupportEngineer/Customer Service 2ndLineSupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT 2ndLineEngineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupportEngineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Great benefits & Pension
Halesowen, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT 2ndLineEngineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupportEngineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Great benefits & Pension
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLineSupportEngineer you will be joining a warm friendly team in a vibrant office environment, you will … be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-linesupport to customer queries and … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers more »
HA9, Wembley, Greater London, Tokyngton, United Kingdom
Latcom plc
1st/2ndLine IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2ndLine IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least … years plus recent experience within a similar IT SupportEngineer/1st and 2ndLine IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2ndlinesupport for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »
Role: 2ndLineSupportEngineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
2ndLineSupportEngineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2ndLine IT SupportEngineer to join an excellent client team based in Dorset. The successful SupportEngineer should have … at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role will involve troubleshooting, supporting and maintaining a wide range of systems. The successful candidate will be joining but established support team and more »
IT Service Desk - 2ndLineSupport Analyst Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLineSupport Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT … Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely more »
O365 | Office 365 | 365 | 2ndLine | 3rd Line | SupportEngineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune | Looking for a step into Tech where you can get hands on with new O365 rollouts in an MSP? Want … scaling MSP, Microsoft Partners that have grown by nearly 50% in 12 months. If you're looking for a new, secure, scaling company with 2nd/3rd Line opportunities then get in touch. In return you'll be offered up to £40k with 5 days a week … on site in Salisbury or Southampton, then apply or get in touch with me on robin.shaw@opusrs.com. O365 | Office 365 | 365 | 2ndLine | 3rd Line | SupportEngineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLineSupport Technician Up to £35,000 Kent Are you a 2ndlineengineer with … at least 3 years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLineSupport Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as … specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondlinesupport Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and more »
2ndLineSupportEngineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLineSupportEngineer to join their technical team. Main duties To offer consumers first-line help … desk support. Helping and collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To more »
2ndLine IT SupportEngineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT SupportEngineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLinesupport for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to more »
Manchester Area, United Kingdom Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2ndLineEngineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking … for someone with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2ndLine Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. … As the Senior 2ndLineEngineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes more »
Overview of the role We are currently recruiting an experienced Site Based 2ndLine IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2ndLine IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2ndLine IT Engineer: Although you will be on site at one of our clients you will be an important member more »
IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT SupportEngineer to join their IT team in their Central London based headquarters. The Service Desk … Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service … communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2ndLineSupportEngineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed … service provider for a Desktop SupportEngineer to administer and support the customer's infrastructure, delivering 2ndline support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to more »
2ndLineSupportEngineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2ndlinesupport for all calls that are logged either remotely … incident(s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues … User creation & Termination in Active Directory and Azure AD Support Windows 10&11 Operating system, Office 2019/365, Software Updates, Manage & Support desktop & laptop deployments and regular security updates via deployment tools and ensure prior testing is completed Setup & Support Exchange 2019/ more »