Gloucester, Gloucestershire, South West, United Kingdom
Omega Resource Group
3rdLine Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rdline service desk engineer to be responsible for providing all levels of technical support … The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rdLine Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rdline engineers acting as an … escalation resolution point for customers Building and maintaining good working relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with time frames and costings Meeting with customers to understand the organisation strategy and working with more »
3rdLine IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rdLine IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit … range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rdLine IT Support Engineer will be responsible for providing 1st – 3rdLine Support and getting involved with … act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rdLine IT Support Engineer to either take the next step in their career or it would be a great side more »
3rdLine Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rdLine, Service Desk, Helpdesk, Help … exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rdLine Infrastructure Engineer – More Info: As the 3rdLine Infrastructure, Engineer, you will be responsible … possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rdLine Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Judge Recruitment
An exciting opportunity has become available for a 3rdLine Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking … Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rdLineEngineer: At least 2 years experience working as a 3rdLine Support Engineer. Self-motivated and … and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rdLine level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows more »
Employment Type: Permanent
Salary: £40000/annum +Bonus+Benefits+Hybrid working
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rdline support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »
Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ErecruitSmart
We have an excellent opportunity for a 3rdLine IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
We have an excellent opportunity for a 3rdLine IT Support Engineer/Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Circle Group
3rdLine/Senior Engineer (40-50K DOE) - Sheffield Keywords: 2nd Line, 3rdLine, Senior IT, IT Support, Support Analyst, Field Engineer, IT Technician, IT Engineer, Azure, AWS, VMware, Windows, Office 365, WAN, LAN, Firewalls … IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rdLine/Senior team. The IT team already consists of around 150-200 people across multiple office locations in the UK. With … the company is growing! We are happy with welcoming a 2nd line with a few years' experience, looking to transition into a 3rdline role, while the same applies for a 3rdline transitioning into the Senior role. Please note the Senior more »
Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rdLine ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rdLine ICT Support Engineer - The Role: As a 3rdLine ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rdLine ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems, including installation more »
Stockport, Greater Manchester, North West, United Kingdom
Chroma Recruitment Ltd
3rd LineInfrastructureEngineer M365, Intune, VMware, Hyper-V, AD, Veeam We're looking for a 3rdLineEngineer to join an established and trusted technology business with endless opportunity to grow and further your career. Youll provide 3rdline support working alongside … and business applications including Cyber Security. Through technology they enable a range of SMEs and enterprise level organisations to work smarter. If youre a 3rd Liner lookingfor a company that will invest in your development … thenplease apply with your CV. 3rdLine Support Engineer | IT Support Engineer | Infrastructure Engineer | ThirdLine Support | 2nd LineEngineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineermore »
Salford, Greater Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Senior 3rdLineEngineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rdLineEngineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rdLine IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, ThirdLine In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Brilliant package available
Role: 3rdLine/Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rdLine Support/Senior Support IT Engineer to join a growing client in the Ripley area. My … client is looking for an enthusiastic 3rdLineEngineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the … Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rdLine Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers more »
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLineEngineer Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression My client, an established Managed Service Provider is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all their customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … an MSP background to get involved in providing support to SMEs across different industries. Please bear in mind my client will also consider experienced 3rdLine Engineers without MSP experience who are looking to move into this environment. If you are interested, please respond with a copy more »
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Our client is a well established MSP based in Cheltenham who are looking for a 3rdLine IT Engineer to join their team. This is a hybrid role working 2 days on site with the opportunity to progress into technical consultancy and architechture. As a … 3rdLine IT Engineer, you will be responsible for providing advanced technical support, managing complex incidents, and ensuring the smooth operation of our clients' IT infrastructure. You will play a key role in troubleshooting and resolving high-level technical issues, implementing new technologies, and contributing … to continuous improvement initiatives. Key Responsibilities: Provide expert 3rdline support for complex technical issues across a range of technologies. Troubleshoot and resolve escalated incidents and problems efficiently, ensuring minimal disruption to clients. Implement and manage advanced IT solutions, including server, network, and cloud-based systems. Liaise more »
3rdLine Support Engineer Location: Hartlepool Salary: £29,000/£39,000 + Benefits We could consider someone taking this role as a contractor for a month while they search for the right candidates. Do you want to join a team that works together, appreciates … and supports each other and ENJOYS hard work? Then we need to talk. As we continue to expand, were looking for a skilled 3rdLine Support Engineer to join our dynamic team with a solid experience in all aspects of technical support. The Support Engineer … clients' needs first. Main Duties and Responsibilities: As a highly motivated and conscientious individual, your main areas of responsibility will include: . To provide 3rdline support to end-users via phone, email, or in-person . To escalate & work with third party suppliers and vendors to more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Educa... APCT1_UKTJ more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
3rdLine WAN Engineer Security Cleared Contract **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the IT Sector require a skilled 3rdLine WAN Engineer to join their successful Practice on an Contract basis. Experience Required: A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices. The successful candidate will have in-depth knowledge of configuring and tuning the following Juniper SRX platform more »
Watford, England, United Kingdom Hybrid / WFH Options
VML
3rdLine Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rdlineengineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rdline support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
3rdLine Infrastructure Engineer | Nottingham | Up to £40,000 | MSP | Windows | Linux | VMware | vSphere | vSAN An exciting opportunity for an experienced 3rdLineEngineer to join a rapidly growing Nottingham based MSP. The role is focused around Servers and virtualization … core areas. Escalations. Maintenance. Research and Development Training. You'll be helping to deliver resolutions to complex tickets raised to you from 2nd Line, with the aim of settling complex issues whilst dealing directly with clients. Another key responsibility will be researching new technologies and processes in order … hosting and have gone from strength to strength in recent years. Interviews commence immediately for this role so please don't hesitate to apply! 3rdLine Infrastructure Engineer | Nottingham | Up to £40,000 | MSP | Windows | Linux | VMware | vSphere | vSAN Oscar Associates (UK) Limited is acting more »
3rdLine WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the … mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »
3rdLineEngineer required in Teddington - 5 days on site, up to £48k Are you an experienced 3rdLineEngineer seeking an excellent opportunity for an outstanding luxury company? Key Responsibilities * Provide a high level of technical support and assistance more »
Role: 3rdLine Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rdLine Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a … take ownership of user problems and will work proactively to troubleshoot, respond and resolve end-user issues. Role Responsibilities Providing support to 1st, 2nd & 3rdline engineers acting as an escalation resolution point for our customers Providing senior technical support to customers Building and maintaining good working … relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with timeframes and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions more »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rdLine Support Engineer to join their Support team as they grow into the new year. … look at the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rdLine Support professional, you'll care of everything from server configuration, network support to managing backups and monitoring networks and servers, as … well as managing tasks in their datacentre. Working with a range of various technologies and software's, the 3rdLine Engineers are responsible for solving a broad area of technical issues, making sure a first-class service is always provided. About you: Strong background working with Windows more »
Employment Type: Permanent
Salary: £45000 - £52000/annum hybrid, on call, central office
3rdLine Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 3rdLine Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 3rdLine support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones more »
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »