3rdLine Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rdLine Service Desk Engineer to join their expanding team. The successful 3rdLine … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rdlinesupport queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rdline support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »
Support Engineer – 24x7 – 2nd/3rdLineSupport Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rdlinesupport engineer with patching experience. You will play a crucial role in maintaining … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
3rdLineSupport Engineer | London | 3 days per week on-site | Permanent | Up to £65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rdLineSupport Engineer to join the London team … activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rdlinesupport across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rdline technical supportmore »
3rdLine Infrastructure Support Engineer £350 - £400 per day (Inside IR35) Onsite in Bracknell SC Cleared Job Description: Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rdLine Shared Service Support … to understand the products and their use across the shared service to develop and enhance their diagnostic skills/capability. Are you a senior 3rdline Infrastructure Support Engineer with extensive experience to maintain a complex secure solution? The role will involve incident management on … we are supporting or will be delivering as a future upgrade then you could find yourself involved in some very exciting project work. Providing 3rdlinesupport for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rdLine IT Support Engineer to join the team. As a leading technology company, you will become … with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rdLine IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in … if your current CV isn't up to date - please reach out to Gianluca (dot) Sammartano @ circle recruitment (dot) com Key words: Windows Server, 3rdLine IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire Circle more »
Engineer | Salisbury OR Southampton | £35,000 - £45,000 Office365 | Intune | Sharepoint | Security | ThirdLine | 2nd Line | Second Line | 3rdLine | Exchange I'm recruiting for a Support Engineer to join one of my top clients who's IT team … has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rdline engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and deployment including administration, licensing, security, sharepoint and … Engineer | Salisbury OR Southampton | £35,000 - £45,000 Office365 | Intune | Sharepoint | Security | ThirdLine | 2nd Line | Second Line | 3rdLine | Exchange more »
3rdLine Engineer Location: Watford Salary: Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rdLine Service Desk Engineer to join their expanding team. The successful 3rdLine … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rdlinesupport queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rdline support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
3rdLine Infrastructure Support Salary: Up to £50,000 The 3rdLineSupport Engineer will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as … IT and have the necessary experience and skills, please apply for immediate consideration and interview, and to receive further details about the role. Keywords: 3rdLineSupport Engineer, IT Support, Technical Support, Legal Industry, Leeds, Windows Server, Active Directory, Microsoft Office more »
City of London, London, United Kingdom Hybrid / WFH Options
People Source Consulting
Hiring: 3rdLineSupport Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rdLineSupport Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rdlinesupport across project related tasks to our client in the financial industry during your onsite days. As well as this … you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client more »
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rdline engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per … week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rdLine IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. more »
3rdLineSupport Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rdLineSupport Engineer you will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office more »
3rdLineSupport Engineer/ThirdLineSupport Engineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rdLine IT Support Engineer to join an established wealth … management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide … and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLineSupport Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a dedicated resource for their key clients, both public and … Defender Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rdlinesupport for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and … in speaking with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLineSupport Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester Please more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
3rdLine IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rdLine IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting … and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rdline IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
3rdLine IT Support - Harrogate Salary: Up to £40,000 We are seeking a 3rdLineSupport Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who … can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff. Responsibilities: Troubleshooting and resolving hardware, software and network related issues … operations Scripting skills Contributing to the training of other staff members Maintaining a high level of customer service Technical Skillset Required: Experience in a 3rdLinesupport role Active Directory/Azure DHCP DNS Exchange Online Sharepoint Networks Teams/Onedrive Cisco Fortigate Firewalls Powershell more »
Job Title: 3rdLineSupport Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: £42,412 - £44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to … collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to … covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rdline escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk more »
3rdLine Shared Service Support Infrastructure Engineer SC Cleared Bracknel - On Site Working £180-£290 - per day- 10 Months contract Our purpose is to make the world more sustainable by building trust in society through innovation. We are looking to hire 3rdLine … dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Role requirements: Providing 3rdlinesupport for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations … function's Participating in an on-call rotation to address critical issues outside regular business hours. Mandatory Skills: *Proven experience as a 3rdline Infrastructure Engineer/Systems Administrator *Build, monitoring and support of Windows Server (2019/2022) *Experience in Linux Server more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdlinesupport Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team … a Systems/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »
2nd/3rdLineSupport Engineer Our client is looking for a 2nd/3rdLineSupport Engineer to join the team in Basingstoke on a hybrid basis on an initial 6 month contract. Key Responsibilities: Provide 2nd/3rdline technical support for Citrix and VMware environments, including XenApp, XenDesktop, XenServer, VMware vSphere, and VMware Horizon. Troubleshoot and resolve complex technical issues related to Citrix and VMware platforms, applications, and virtualization infrastructure. Perform proactive monitoring, maintenance, and optimization of Citrix and VMware environments to … ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. Work closely with other support teams and vendors to escalate and more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLineSupport Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of … proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd linesupport engineers To provide some onsite solution implementation To diagnose faults more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
Role: 3rdLineSupport Engineer Salary: £35k - £40k Location Eynsham Summary: This is an exciting opportunity for a 3rdLineSupport Engineer to work in a Service Support Team supporting a mix of education and commercial customers. The … role involves providing support for customers' on-premises physical and virtualised Windows environments, EE's Freedom Cloud hosted customers, and customers hosted in Microsoft Azure. The nature of the role will require flexible working, and the job holder should be prepared to undertake paid overtime in evenings and … or hosting operations environment Excellent working knowledge of MS Office 365 and Microsoft Server Operating Systems Good working knowledge of: Veeam and other 3rd party backup technologies Virtualisation technologies including VMWare and HyperV VLANs and VPN configuration Server based client services (DHCP, DNS, NPS) PowerShell scripting SAN technologies more »
Surrey, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Chobham - £43,000 + Hybrid Working! Role: 3rdLine IT Support Engineer Location: Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will more »
3rdLineSupport Engineer Our higher education Client is currently seeking a highly skilled and experienced Senior Systems Engineer to join our talented team. As a 3rdLineSupport specialist, you will play a crucial role in providing advanced technical … support and troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related to VMware virtualization platforms more »
3rdLineSupport Engineer (Outside IR35) Position Overview: Our client is seeking a 3rdLineSupport Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team … you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP … Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more »
Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rdLine IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We … are looking for a talented, proactive and analytical 3rdLine Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rdline technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »