3rd Line Support Jobs

74 3rd Line Support Jobs

3rd Line Support Engineer

Salisbury, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Sopra Steria Limited
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP more »
Employment Type: Permanent, Work From Home
Salary: £41,000
Posted:

3rd Line Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
ADLIB Recruitment
recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand … who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rd Line/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rd line capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Application Support Analyst with 2nd and 3rd Line

Peterborough
Nexus Jobs Limited
Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

3rd Line Support

Coventry, West Midlands, United Kingdom
In Technology Group Limited
Role: 3rd Line IT Support Engineer Location: Coventry Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Coventry? They work in a modern office with a fantastic working environment. Ideal more »
Employment Type: Permanent
Salary: £35,000
Posted:

Operations Engineer - 3rd Line App Support

Desford, Leicestershire, United Kingdom
Akkodis
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the … Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

3rd Line Support Engineer (Business & Critical Systems)

Trust Wide, United Kingdom
North West Ambulance Service NHS Trust
Job summary An exciting opportunity has arisen for Technical Support Specialist/3rd line Business Systems Support Engineer within the Business Systems team at North West Ambulance Service NHS Trust. The trust have recently undertaken a bold strategy to level up and create … delivering the projects to implement new business systems solutions which meet the needs of our changing digital landscape, whilst providing technical and specialist support and advice on hardware and software to the Trust's users and other engineers. You will manage, troubleshoot and resolve complex system related issues … quickly in order to provide efficient and effective user support and will use your developed technical knowledge and experience in Azure, Active Directory, Windows Server and DNS to support the continual improvement of business systems to the trust. The postholder will work as part of a more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Application Support Analyst with 2nd and 3rd Line

London
Nexus Jobs Limited
Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the … SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

German speaking 3rd line Technical support

Dunfermline, Fife, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit … our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network errors To remotely more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

German speaking 3rd line Technical support

Dunfermline, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit more »
Employment Type: Full Time
Posted:

3rd Line Support Engineer

Liverpool, Merseyside, North West, United Kingdom
Birchwell Associates Ltd
a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents more »
Employment Type: Permanent
Salary: £45,000
Posted:

VMware / Cloud 2nd / 3rd Line Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and Benefits
Posted:

3rd Line Support / System Administrator

Reading, Berkshire, United Kingdom
Austin Fraser
SysAdmin/IT Support Engineer - 5 days - £65,000 - Reading We are working with a software house that works towards improving the NHS with their award winning application. This software is crucial for the operational processes of organisations within the medical industry. The company is experiencing organic growth … in the near future. It's a busy period for them so they want to expand the team by hiring a senior IT Support Engineer to join a squad of 8. You will be doing troubleshooting, providing support and working with DevOps tools. The Requirements: Kubernetes … Terraform Linux Application Support Expereince investigating and troubleshooting issues If interested, please submit your CV now and we will provide full details for that opportunity. Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation more »
Employment Type: Permanent
Salary: £50000 - £65000/annum
Posted:

3rd Line Helpdesk Support Technician

United Kingdom
Energize Group
The Level 3 Helpdesk Technician is a senior technical support specialist responsible for providing advanced troubleshooting, problem resolution, and escalation support for complex IT issues. This position requires in-depth technical expertise, strong analytical skills, and the ability to lead and mentor junior members of the … helpdesk team. Key Responsibilities: Advanced Technical Support: Serve as the highest level of escalation for technical issues unresolved by Level 1 and Level 2 helpdesk technicians. Conduct in-depth analysis and diagnosis of complex IT problems related to systems, networks, applications, and infrastructure. Develop and implement effective solutions … and manage escalated tickets, ensuring timely resolution and effective communication with stakeholders. Act as a liaison between the helpdesk team and other IT support groups (internal or external), including system administrators, network engineers, and software developers. Provide guidance, technical expertise, and mentorship to Level 1 and Level more »
Posted:

Third Line IT Support Engineer

London Area, United Kingdom
Syntax Integration Limited
serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate … acting as an escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management more »
Posted:
3rd Line Support
10th Percentile
£31,250
25th Percentile
£34,000
Median
£40,000
75th Percentile
£46,000
90th Percentile
£53,750