1 to 25 of 54 3rd Line Support Engineer Jobs in the UK

In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rd line support engineer to join their team. The role will act as the escalation point for the 1st/2nd line members of the team. Providing a … high-level service to their clients to ensure the continuous performance and reliability of their IT systems. KEY SKILLS & EXPERIENCE: * Extensive IT support experience * Strong communication skills, able to manage stakeholders of both a technical and non-technical background * Experience across Microsoft 365 administration, deployment and migrations; including more »

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid … position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to more »

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid … position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to more »

3rd Line Support Engineer Reading, Berkshire 3rd Line Support Engineer required by a fast-growing technology company servicing the public services sector and introducing next generation technology solutions to their already impressive client portfolio. The windows … 3rd line support engineer will be adept and competent in the administration and support of 0365 and MS Azure, ideally with strong experience of Hyper-V and related MS virtualisation tech, though VMWare is also suitable as along as willing to … your missions will include: Working on greenfield in an experimental and bid capacity, utilising next generation/cutting-edge technologies Utilising 1st, 2nd and 3rd line support including O365, A/D, GPO, virtualisation tech and cloud tech in both an internal and also external more »

3rd Line IT Support Engineer South Manchester (hybrid 1 day onsite per week) Up to £50,000 Benefits: Access to industry leading training and development schemes and a free training academy! 23 days holiday (rising with service) plus holiday purchase scheme Hybrid working … Windows Server 2016 2022 (installations and updates preferable) Office365 (migration experience preferable) Routers, Switches, Firewalls. Virtual Servers (Hyper-V and VMWare) Strong 2nd/3rd Line Support experience including project support MSP Experience Role: 3rd Line IT Support … Our client, an expanding Managed Service Provider that serves clients across the North of England is seeking a Senior IT Engineer (3rd Line). This role is crucial to the organization's present and future growth strategies and offers the opportunity to work with cutting more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. … Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be … new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining more »

Support Engineer – 24x7 – 2nd/3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rd line support engineer with patching experience. You will … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »

Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses … development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively … hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and more »

3rd Line Shared Service Support Infrastructure Engineer SC Cleared Bracknel - On Site Working £180-£290 - per day- 10 Months contract Our purpose is to make the world more sustainable by building trust in society through innovation. We are looking to hire 3rd … dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Role requirements: Providing 3rd line support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations … function's Participating in an on-call rotation to address critical issues outside regular business hours. Mandatory Skills: *Proven experience as a 3rd line Infrastructure Engineer/Systems Administrator *Build, monitoring and support of Windows Server (2019/2022) *Experience in more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rd line experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »

2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »

L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring … that we provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst … acting as an escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management more »

3rd Line Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a dedicated resource for their key clients, both … Defender Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and … in speaking with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater more »

3rd Line Support Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless … Microsoft tech Office365/Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk 3rd Line Support Engineer – Azure, M365, AVD – Office Based more »

Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rd Line IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression … opportunities. We are looking for a talented, proactive and analytical 3rd Line Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rd line technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing i... APCT1_UKTJ more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »

Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »

Job summary An exciting opportunity has arisen for Technical Support Specialist/3rd line Business Systems Support Engineer within the Business Systems team at North West Ambulance Service NHS Trust. The trust have recently undertaken a bold strategy to level up … delivering the projects to implement new business systems solutions which meet the needs of our changing digital landscape, whilst providing technical and specialist support and advice on hardware and software to the Trust's users and other engineers. You will manage, troubleshoot and resolve complex system related issues … quickly in order to provide efficient and effective user support and will use your developed technical knowledge and experience in Azure, Active Directory, Windows Server and DNS to support the continual improvement of business systems to the trust. The postholder will work as part of a more »

3rd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients more »

Role: 3rd Line/Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support/Senior Support IT Engineer to join a growing … client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who … are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in more »

An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client … Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self … and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows more »

3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a … range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st – 3rd Line Support … act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a more »

We are looking to recruit an experience systems engineer/3rd line engineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of … providing support in an Azure Cloud infrastructure including Active Directory, Exchange and Office 365, You will also be able to provide technical leadership on infrastructure projects. This is a hybrid role and would involve working in our clients office in Trowbridge at least two days per week. If … the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rd line escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this more »

rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office more »