47 3rd Line Support Engineer Jobs

Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rd Line IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression … opportunities. We are looking for a talented, proactive and analytical 3rd Line Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rd line technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »

3rd Line Support Engineer Our higher education Client is currently seeking a highly skilled and experienced Senior Systems Engineer to join our talented team. As a 3rd Line Support specialist, you will play a crucial role … in providing advanced technical support and troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related more »

rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rd line experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »

Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses … development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively … hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management or planned replacement more »

Third Line IT Support Engineer Hereford IT Provider £DOE Company Overview: Embark on an exciting journey with our Hereford base IT company, dedicated to innovation and growth. We're searching for a skilled individual to join our team and play a pivotal role in … our continued success. Position: Third Line IT Support Engineer Responsibilities: Collaborate closely with 1st and 2nd line support engineers to address technical queries … from customers. Migrate acquisitions on Premises Servers, M365 to M365 Tenants: SharePoint and Windows AAD Device Joining. Post Migration user support. Work collaboratively with 3rd parties to resolve technical issues promptly. Perform installations, configurations, and updates for hardware and software systems as needed. M365 auditing, licensing, admin: Teams, OneDrive more »

3rd Line WAN Network Support & Project Engineer 6 month Contract Birmingham Area on Site Brief Overview of role/project: We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team and capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point of escalation of network more »

2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »

forward-thinking company, offering a generous salary of up to £45,000 and a comprehensive benefits package. This esteemed organisation is seeking a proficient 3rd Line IT Support Engineer to join their dynamic team, with the flexibility of hybrid working from a Leeds … and a flair for problem-solving. Essential Skills and Experience: - Proficient in managing and configuring Intune and MS Office 365. - Demonstrable experience in a 3rd line support role, dealing with complex IT queries. - Strong knowledge of IT systems, networking, and security principles. - Excellent communication skills more »

We are looking to recruit an experience systems engineer/3rd line engineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of … providing support in an Azure Cloud infrastructure including Active Directory, Exchange and Office 365, You will also be able to provide technical leadership on infrastructure projects. This is a hybrid role and would involve working in our clients office in Trowbridge at least two days per week. If … the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rd line escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this more »

Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »

We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation … of the company strategy to support the growth of the business, whilst improving the efficiency. As well as having the necessary technical skills, you will possess excellent communication skills and be a team player who is methodical with the ability to stay calm under pressure. Reporting to the more »

Are you looking for a new exciting opportunity working as a 3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management and implementation Keep documentation … up-to-date and accurate Manage client expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence more »

Are you looking for a new exciting opportunity working as a 3rd Line Support Engineer to be based in Birmingham? Main Duties of the Role Providing remote and onsite support via the phone and emails Creating & distributing tickets Fault diagnosis & resolution more »

Job summary An exciting opportunity has arisen for Technical Support Specialist/3rd line Business Systems Support Engineer within the Business Systems team at North West Ambulance Service NHS Trust. The trust have recently undertaken a bold strategy to level up … delivering the projects to implement new business systems solutions which meet the needs of our changing digital landscape, whilst providing technical and specialist support and advice on hardware and software to the Trust's users and other engineers. You will manage, troubleshoot and resolve complex system related issues … quickly in order to provide efficient and effective user support and will use your developed technical knowledge and experience in Azure, Active Directory, Windows Server and DNS to support the continual improvement of business systems to the trust. The postholder will work as part of a more »

Infrastructure Support/3rd line Engineer This is a permanent position, paying £40-50k basis depending on related experience and is an on-site role based in Dartford, Kent. Working with a well respected and growing MSP you will be providing a … mix of Project support and some BAU support where required. The focus of the role will be on client projects, which often involve migrations from on perm to cloud and infrastructure upgrades. You will need to demonstrate strong ability in Wintel environments, virtualisation and networking, which … such as Cisco is also beneficial. You will get experience supporting a broad range of technologies and work on interesting projects, with the support of the team and management to upskill. There is time allowed for certification study and they financially reward you for doing so as well more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. … Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be … new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining more »

recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand … who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rd Line/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rd line capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »

a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents more »

L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring … that we provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst … acting as an escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management more »