16 to 40 of 57 Applications Support Jobs in London

Technical Support Engineer with Fixed Income experience (Located in London) A dedicated Technical Support Engineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers’ technical queries are resolved in a timely and satisfactory manner. Your duties … resolving their queries, troubleshooting issues, assisting with application installations, and escalating serious issues to the development team. Exhibit extensive experience in providing IT support to customers in a fast-paced setting, combining your IT expertise with exceptionally high standards in customer support. This individual must have a proven … server management In-depth knowledge of FIX Messaging protocol In-depth knowledge of TCP/IP Networking Protocols Proven expertise as a Technical Support Engineer in trade processing and position-keeping within the Capital Markets domain (Including all Fixed Income: bonds, Repos, Treasury, IRS, IRD, CDS, FX, and more »

Application Support Analyst A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an Application Support Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. … You will come from a technical Application Support background from the specialty or Lloyd's market and you will report into the Application Support Lead. You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self … of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing … Proven experience installing, configuring, and diagnosing software issues. - Knowledge of Windows operating systems. - Experience of deploying & managing applications within a Windows environment. Application Support Engineer - London (Hybrid role) - £45-50K more »

Title: Customer Support Engineer/Application DBA Department: Customer Success Area: Customer Support Location: EU About Aria Systems: Aria provides a cloud-based billing platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles … high customer satisfaction, renewal and referenceablity. Position Summary Reporting to the Customer Support Manager, you are responsible for functional, technical and application support of the Aria Billing Cloud platform and the associated third-party integrations. Servicing our clients, business partners, and internal staff, you are responsible … inputs, outputs and construction and experience with SQL queries and scripts. Experience with XML, Java Script and HTML, and Software as a Service (SaaS) applications is desired but not required Responsibilities • Research Level 1, 2 and 3 support issues via Aria UI and Database • Provide first-level more »

Senior Application Support Analyst Perm – Excellent salary plus great benefits – London – 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver … lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation … In-depth knowledge (3-5 years) of back-office processes, trading, clearing, and financial markets. Possess strong analytical and diagnostic skills. Capable of supporting applications utilising .NET 2.0, 3.0, ASP, and Windows services. Desirable Skills: ITIL Foundation Certification v3 To be considered, please ensure you complete your application on more »

Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk … contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support … part of the team Ability to think creatively to resolve issues Proven experience in a Service Desk tool (e.g., JIRA Service Desk) required Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 If you think you could be a good match for this role, please more »

Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth … Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point … of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. • Proficiency in more »

Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide more »

Trading Support Analyst - London … Harrington Starr have just partnered with a leading Global who have an exciting new opportunity for a new Senior Application Support Analyst to join the company. They are looking for a support professional with good business and Trading knowledge to immerse themselves into a new role … communication skills. This position will be very hands on and will require exposure to some essential tools and the following: Experience providing L1 Support in a Customer facing role. Hands on experience with supporting and troubleshooting FIX API's. Strong exposure to either a Windows or a Linux more »

Senior Support Analyst Location: London Salary: £90,000 - £110,000 A leading Trading Firm is looking for an experienced Support Analyst to join the team in their London offices. They have a massive global footprint and have amazing market presence. They offer a wide range of … an amazing opportunity to become part of a growing, forward-thinking financial firm. Responsibilities The role will involve providing 1st/2nd line application support You will be responsible for offering engagement with a range of stakeholders from front to back office Have a 'hands-on' approach to … can do' attitude Provide ad-hoc reporting tools for business groups On-call, weekend, bank holiday and shift work may be required Systems and applications comprise vendor and in-house built tools Requirements Must have Fixed Income functional knowledge, in particular, bond and treasuries trading expertise C++, Java or more »

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved … oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at more »

ideally 3+ years of hands-on experience with support background across multiple operating systems • working knowledge of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter • good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL more »

Application Support - London £120,000 A leading Trading Firm in the city of London are searching for a Senior Front Office Support Analyst to work within their Front Office product suite. They are looking for a candidate with hands-on experience in a Front Office environment … with extensive OMS knowledge The Front Office Support team has responsibility for a defined set of applications and systems/processes used within the Front Office. The key functions are listed below: Provide 1st & 2nd Line application to the production environment and respond to technical and business … to resolution, ensuring maximum system up-time is achieved. Continuous communication (written and oral) with a wide range of business users. Producing technical support documentation and disaster recovery procedures. Proactively contributing to the department knowledgebase. Knowledge EMS or OMS Essential Knowledge Experience in working within a Trading Floor more »

advancements in AI, making it easier for scientists, lab and informatics professionals to accelerate novel science. Position Summary As a Customer/App Support Engineer, you will be responsible for providing technical assistance and support to customers regarding the company's products and services. The role … involves troubleshooting technical issues, resolving problems, and ensuring customer satisfaction. Essential Responsibilities: Provide technical support to customers via various channels (phone, email, chat, etc.) to resolve application, and system-related issues. Diagnose and troubleshoot complex technical problems, identify root causes, and implement effective solutions. Maintain in-depth knowledge … equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals. more »

Are you an experienced Application Support Technician? Do you have experience supporting applications like Sage, SAP, Xero, QuickBooks and iManage? I am working with a London based Top 30 Accountancy firm to find an Application Support Technician to their growing support team. You … queries and your role will be to reduce the impact on to the users and the business, working to SLA's. Responsibilities: Understand how applications are used on a daily basis Resolve problems for users on agreed SLA's Minimise the impact … on users working day Working across multiple departments High level of customer service when dealing with users Skills/Requirements: Experience working in Application Support (1st Line) Used to working to strict SLA's Working with Microsoft technologies Supporting finance based applications such as Sage, QuickBooks & Xero more »

Application Support Engineer | High Level Security Clearance Required | Up to £60,000 + 15% bonus | London | On-site Yolk Recruitment are working with a global consulting organisation. They're searching for an experienced Application Support Engineer to join on a client site in London. If successful … software engineering. They are based in London & the role will be fully onsite. What you will be doing: Supporting a large portfolio of secure applications & systems. Working closely with software engineers to identify & fix bugs in code, escalating issues where appropriate. Providing remote support to customers including … to phone & email queries. Adhering to service level agreements. The experience you will bring to the team: Experience working in a software/application support role in a secure environment. Understanding of the software development lifecycle. Experience working within an Agile development environment. Scripting experience in Shell, PowerShell more »

Job Description Developer with Findur, SQL and Java - Application Support - City London Our Client is an International Bank with offices in the City of London. They are now looking to recruit a Senior Developer with Openlink's Findur, SQL and Java. Although the role is for an individual … to develop and support the Treasury applications systems for the bank. You will be working MS SQL Server … be supporting the London and Global Treasury Applications and Systems along with Openlinks Findur treasury system. As MS SQL Server DBA with Application Support you will be involved with developing and implementing solutions for London and Global Treasury Systems requirements. Must have Findur with Java and JVS more »

A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get involved with … users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Support professional to step into an incredibly varied role, with real ownership and autonomy over a modern application portfolio. Requirements : Track-record of providing more »

Senior Application Support Analyst - Commodity Trading - London - up to £700/day outside ir35 Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support … a contract basis. This opportunity will see the successful candidate play a key role in supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities … and supporting C/ETRM sstems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements more »

Linux Application Support Analyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an … award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for more »

with each of the 30,000 households that are on the panel scanning barcodes on all products purchased in each trip. The Senior Application Support Developer will join a small but critically important team as the stack they support grows and develops to support … on the redevelopment of our Shop and Scan website. Responsibilities will also include BAU support and development of multiple bespoke internally developed applications, liaising directly with the Operations team on support and development matters, and collaborating with the wider System Support application team. … competing priorities and managing relationships with a range of internal stakeholders to ensure delivery of key priorities. The skills & experience needed as Senior Application Support Developer University Degree (Bachelor’s or Master’s Degree) in Computer Science, Software Engineering or equivalent fields. Minimum of 3-4 years of more »

Vertex Search are seeking a mid-senior level Application Support Engineer/Analyst with great coding and problem-solving skills for our FS client in London. If successful you'll be the go-to expert supporting exceptional staff from traders, operations and pricing teams to ensure their technology … runs smoothly. Your Role: Resolve Complex Issues: Troubleshoot and fix intricate technical problems, providing first and second-line support and escalating when necessary. Operational Excellence: Work to ensure seamless operation of batch processes which underpin the business functions. Bridge technology and finance: Collaborate with traders, actuaries, technologists, and more »

knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East. As an Application Support Engineer in PCCW Global, you will be required to: Roles and Responsibilities: Possess specialist knowledge of operating systems, devices, applications and software … Provide technical support of application usage to users within the organization Maintaining and updating technical documents and procedures Handle procurement process to acquire new software or … renew existing subscription Liaise with vendor for system maintenance arrangement Requirements: Degree holder in Information Technology, Computer Science or related disciplines Experience in application support Experience in customer service and relationship management Experience in application vendor management Ability to explain system concept to users with limited IT and more »

Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office … within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets … business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the front more »

Atlassian App Support Engineer - £500+ per day We're seeking an experienced Atlassian Support Engineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, support more »