26 to 50 of 55 Permanent Break/Fix Jobs in the UK

point of escalation for high priority incidents Monitor the resolution of incidents involving multiple Service Providers and ensure it is within the SLA Qualifications / Skills: Must be an experienced resource with Minimum 7+ years of experience in Incident Management with knowledge & sound understanding of various IT technologies / … at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills Other note / s: 6 months to 1 year contract Main core experience on managing major incident bridges and communications. Candidate Data Privacy Notice https: / / www.hcltech.com / candidate-privacy-notice more »

2nd Line Service Desk Engineer Edinburgh / Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their … innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. … Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »

and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance / break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and more »

such as EMC, Dell, Cisco, Microsoft, Apple, COMPTIA, and NETWORKPLUS. • Proficient troubleshooting skills for software and hardware issues. • In-depth knowledge of servers, Microsoft / Linux / Unix applications, network protocols, internetworking, configuration, with advanced PC support capabilities. • Capability to test and certify PCs, networks, servers, and client … and associated peripherals. • Familiarity with client-specific internal procedures and service delivery requirements. • Excellent analytical and client communication skills. • Potential requirement for client and / or governmental clearance. • Microsoft Server Certified Professional Certification or equivalent experience in server handling / break fix. • Completion of police more »

clearance process. Responsibilities: • Fully site-based • Able to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related … Perform stock control & asset management – ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: • Knowledge of current and past Microsoft windows operating systems • Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience … in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remote desktop support tools • Desktop / printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. • Experience and technical knowledge of IT, PC’s / peripherals, and their more »

clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related … Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience … in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop / printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's / peripherals, and their more »

Role: Graduate Desktop Support Location: Bridgwater / Onsite Ready to utilise your skills in desktop operating systems, network management, and active directory? Are you passionate about ensuring consistent high-quality support, troubleshooting and analysing technology issues? Join us and make a meaningful impact as a Graduate Desktop Support. Careers … to ensure proper functioning of computer systems. Key Responsibilities: Handle daily technical support activities on desktop support, data network and server management. Provide break-fix support for desktops, laptops, and other components, extend computer support for systems software and hardware. Setup computers and install … Support the mobile devices for registering in BES or Intune environment. Adhere to policies as per corporate manuals and directives. Your Profile Key Skills / Knowledge / Experience: Knowledge of Desktop support, computer hardware and Windows OS. Knowledge of Desktop Operating systems, network management, and active directory. Understanding more »

clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience … in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's / peripherals, and their more »

you will be: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PCs … / peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills / qualifications: ITIL Foundation 3 4 years experience more »

15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PCs … / peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment more »

meeting rooms, DSP, Video Conferencing, and digital signage, and more.This is a critical role for the company and is well supported with mentoring, training / investment in skills, and regular salary reviews to ensure professional growth and career development within the company. The senior leadership team pride themselves on … employee development, ensuring a positive work / life balance, and as a result boast some of the highest retention figures in the industry whilst providing exceptional service to their … customers, regularly being identified through winning top national awards.Responsibilities for the role include:Performing site visits to clients, troubleshooting complex AV systems, providing break-fix repairs or other solutions, escalating where required.Perform Preventative Maintenance to a high standard, ensuring all system checks are performed more »

rooms, DSP, Video Conferencing, and digital signage, and more. This is a critical role for the company and is well supported with mentoring, training / investment in skills, and regular salary reviews to ensure professional growth and career development within the company. The senior leadership team pride themselves on … employee development, ensuring a positive work / life balance, and as a result boast some of the highest retention figures in the industry whilst providing exceptional service to their customers … regularly being identified through winning top national awards. Responsibilities for the role include: Performing site visits to clients, troubleshooting complex AV systems, providing break-fix repairs or other solutions, escalating where required. Perform Preventative Maintenance to a high standard, ensuring all system checks are more »

on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software break fix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting … support experience Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »

on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance … SC clearance Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »

on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software break fix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting more »

on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance more »

of IT support queries, ensuring swift and efficient ticket resolution. Embarking on on-site customer visits, utilising your problem-solving skills, and resolving break-fix issues. Keeping a vigilant eye on servers, networks, firewalls, storage, and telecoms to make sure everything is running smoothly … experience in a 2nd Line Support role (minimum). You'll need to have a background working on a service desk within an MSP / IT Reseller (preferable) or customer-focused IT support environment. You'll need to demonstrate deep expertise in supporting Microsoft 365, Exchange Online and Azure … Virus, and key networking principles You will need to have a valid driving license for travel. Additional knowledge of technologies such as Firewalls, VMware / Hyper-V, Backups and N-Able would be highly advantageous Location: Poole, Dorset (office-based) Working Hours: Core hours are 7:30am to more »

and commissioning of new systems, upgrade of existing systems to latest software and / or hardware as required, as well as ongoing break-fix and BAU support to predefined SLAs. As the role is customer facing, it is imperative that providing great customer … service possible to our customers. Technical skills required include: Knowledge of current Windows Operating Systems, including installation and troubleshooting. Experience of Microsoft Servers. TCP / IP and Windows Networking skills. Experience or knowledge of MS Active Directory installation and configuration. Previous experience in a field based or desktop / more »

of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD / Plasma Displays • Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer • Coordinate with AV equipment OEMs for resolution / workarounds, when required • Assist with company meetings / functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations • Interact with client Customer Help Desk ticketing system to respond to end user requests • Setup and breakdown of all … onsite meetings • Daily system testing to ensure equipment and room functionality • Responsible for escalating all “next level” break fix issues to their manager for resolution • Perform remote testing for local and regional offices • Polycom AV equipment management and configuration • Videoconferencing experience including operation, call more »

Position: Onsite IT Engineer Location: Somerset / Gloucestershire Salary: £28k-£30k (Dependent on Active Transferrable SC Clearance) Perks: £440pcm Car Allowance + Fuel Card 25 Days Annual Leave + Bank Holidays Comprehensive Benefits Package *MUST be SC eligible and or holds NPPV3* JOB OVERVIEW As an Onsite Engineer with … Demonstrated expertise in relevant technology domains. Prior experience in IT field engineering, including office moves, hardware installations, and basic server maintenance. Proficiency in break-fix methodologies and hardware fault diagnosis. Experience in administrative tasks and ticketing systems. Possession of relevant college, university, or professional … certifications, such as CompTIA A+ / N+. Desirable qualifications may include, but are not limited to, MCDST or ITIL Foundation v4. ESSENTIAL ATTRIBUTES A positive demeanour with the ability to influence and collaborate effectively with team members. Methodical and quality-focused, with a commitment to delivering work accurately and more »

Ability to install and configure software. Hold relevant vendor certifications such as Dell, Lenovo, IBM, and HP Good understanding of hardware maintenance and break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC. Essential more »

between the hours of 07:00 - 18:00 and also working as part of the shared on call rota to provide the required 24 / 7 on-site support. As a Data Centre Engineer you will: Plan, coordinate and implement HW installation and network cabling requests in collaboration with … Data Hall Lead troubleshooting activities onsite and collaborate with the remote Support Teams to resolve the issue Provide local Smart Hands assistance to Support / Platform Teams Escort … and supervise maintenance services provided by third party vendors Keep documentation and reporting up to date Managing deliveries to LDC Schedule 3rd party break-fix activities and manage DC Access Requests What we're looking for: Strong communication skills, both verbal and written Proactive more »

IT Field Engineer Glasgow Region Key Responsibilities A hard-working individual with a can do attitude, responsible for the completion of hardware break-fix service calls and deployments for a wide variety of customers to manufacturer recommended standards using a multiplatform of products. You more »

with our client's Events Team, both coordinating the event before and during. Maintenance of the events equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly … Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Education / Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training / certifications. AVIXA CTS-related certifications … Duality, G+. Tricaster certifications Video editing software: Da Vinci Resolve; Luma Fusion. Audio DSP-related certifications Crestron related certifications QSC related certifications Networking / IT-related certifications more »

SaaS provider that was founded in 2023. Their platform further enhances MSP's ability to implement, deliver, and manage their Microsoft capability. Like break-fix to managed services, modern MSPs are transitioning to cloud service providers. Securing 365 is no longer optional. It takes … s ever-evolving security tools and policies across multiple tenants with ease. After a successful 18 months of onboarding customers they now need 1st / 2nd line support that wants step up and support customers get the most out the platform. The ideal candidate would have worked for an more »