Break/Fix
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 705 784 970
Rank change year-on-year +79 +186 -132
Permanent jobs citing Break/Fix 199 189 259
As % of all permanent jobs advertised in the UK 0.20% 0.19% 0.17%
As % of the Processes & Methodologies category 0.23% 0.20% 0.17%
Number of salaries quoted 179 143 181
10th Percentile £25,760 £24,600 £22,500
25th Percentile £27,500 £27,500 £25,000
Median annual salary (50th Percentile) £29,850 £42,500 £31,500
Median % change year-on-year -29.76% +34.92% +5.00%
75th Percentile £41,125 £61,250 £40,250
90th Percentile £59,000 £74,000 £58,750
UK excluding London median annual salary £29,290 £29,500 £29,000
% change year-on-year -0.71% +1.72% -0.85%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,809 96,894 150,102
As % of all permanent jobs advertised in the UK 85.57% 95.61% 95.67%
Number of salaries quoted 59,843 56,945 82,179
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,550
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Salary Trend

3-month moving average salary quoted in jobs citing Break/Fix.

Salary trend for Break/Fix in the UK

Break/Fix
Salary Histogram

Salary distribution for jobs citing Break/Fix over the 6 months to 9 May 2024.

Salary histogram for Break/Fix in the UK

Break/Fix
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +107 174 £30,000 -29.41% 68
UK excluding London +70 158 £29,290 -0.71% 69
South East +14 43 £31,500 - 13
London +59 38 £37,500 -28.57% 12
East of England +35 31 £34,000 -20.00% 14
North of England +60 25 £28,000 +14.29% 10
Work from Home +29 23 £33,500 -33.00% 5
Midlands +5 23 £27,750 +13.27% 4
West Midlands +27 22 £27,750 +15.63% 1
North West +20 16 £28,001 +14.29% 8
Wales - 16 £28,290 -
South West -19 14 £29,605 +0.36% 13
North East 0 7 £28,000 -6.67%
Northern Ireland - 5 £28,000 -
Yorkshire +86 2 £29,000 +26.09% 2
East Midlands -16 1 - - 3
Scotland -71 1 £25,000 -18.70% 18

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.54%) Microsoft Exchange
1 15 (7.54%) SharePoint
2 9 (4.52%) CMS
3 4 (2.01%) Exchange Server 2007
3 4 (2.01%) Exchange Server 2010
3 4 (2.01%) Exchange Server 2013
4 2 (1.01%) IIS
5 1 (0.50%) Blackberry Enterprise Server
5 1 (0.50%) Confluence
5 1 (0.50%) Skype for Business
Applications
1 40 (20.10%) Microsoft Office
2 30 (15.08%) Microsoft Excel
3 28 (14.07%) Microsoft PowerPoint
Business Applications
1 1 (0.50%) Eikon
1 1 (0.50%) Remedy ITSM
Cloud Services
1 65 (32.66%) Azure
2 62 (31.16%) Microsoft 365
3 43 (21.61%) Entra ID
4 28 (14.07%) OneDrive
5 12 (6.03%) OCI
6 7 (3.52%) Mimecast
7 5 (2.51%) IaaS
8 2 (1.01%) Azure ExpressRoute
8 2 (1.01%) Azure Storage
8 2 (1.01%) Google Workspace
8 2 (1.01%) Nutanix
9 1 (0.50%) Dropbox
9 1 (0.50%) Google Drive
Communications & Networking
1 28 (14.07%) Remote Desktop
2 27 (13.57%) DNS
3 25 (12.56%) DHCP
4 20 (10.05%) Firewall
5 19 (9.55%) Structured Cabling
6 14 (7.04%) SAN
7 13 (6.53%) VPN
8 11 (5.53%) Wi-Fi
9 9 (4.52%) TCP/IP
10 6 (3.02%) WAN
11 5 (2.51%) LAN
12 2 (1.01%) Cisco IOS
12 2 (1.01%) Fibre Channel
12 2 (1.01%) Internet
12 2 (1.01%) NetScaler
12 2 (1.01%) Skype
13 1 (0.50%) Intranet
13 1 (0.50%) NAS
13 1 (0.50%) Wireless
Database & Business Intelligence
1 2 (1.01%) Amazon RDS
1 2 (1.01%) SQL Server
2 1 (0.50%) Elasticsearch
2 1 (0.50%) Hazelcast
2 1 (0.50%) MongoDB
2 1 (0.50%) MySQL
Development Applications
1 1 (0.50%) JIRA
1 1 (0.50%) Snyk
General
1 117 (58.79%) Social Skills
2 44 (22.11%) Organisational Skills
3 31 (15.58%) Analytical Skills
4 28 (14.07%) Finance
5 27 (13.57%) Retail
6 14 (7.04%) Law
7 13 (6.53%) Telecoms
8 11 (5.53%) Marketing
9 6 (3.02%) Legal
10 5 (2.51%) Inclusion and Diversity
11 4 (2.01%) Public Sector
12 2 (1.01%) Aerospace
12 2 (1.01%) Banking
12 2 (1.01%) Financial Institution
12 2 (1.01%) Front Office
13 1 (0.50%) Electronics
13 1 (0.50%) Local Government
13 1 (0.50%) Manufacturing
Job Titles
1 57 (28.64%) Support Engineer
2 56 (28.14%) Senior
3 41 (20.60%) Desktop Support
4 36 (18.09%) Desktop Engineer
4 36 (18.09%) Desktop Support Engineer
4 36 (18.09%) Field Engineer
5 35 (17.59%) Field Service Engineer
6 29 (14.57%) Hardware Engineer
7 25 (12.56%) Senior Field Engineer
8 24 (12.06%) IT Support
8 24 (12.06%) Senior Field Service Engineer
9 19 (9.55%) IT Engineer
10 15 (7.54%) IT Support Engineer
11 13 (6.53%) Technical Engineer
12 12 (6.03%) Data Centre Engineer
12 12 (6.03%) Infrastructure Engineer
13 10 (5.03%) Analyst
13 10 (5.03%) Data Engineer
13 10 (5.03%) Senior Data Engineer
14 9 (4.52%) Field Hardware Engineer
Libraries, Frameworks & Software Standards
1 2 (1.01%) ARM Templates
2 1 (0.50%) .NET
2 1 (0.50%) AngularJS
2 1 (0.50%) Apache Camel
2 1 (0.50%) ASP.NET
2 1 (0.50%) ASP.NET MVC
2 1 (0.50%) Elastic Stack
2 1 (0.50%) Flash
2 1 (0.50%) HTML
2 1 (0.50%) Node.js
2 1 (0.50%) REST
2 1 (0.50%) SOAP
2 1 (0.50%) Spring
2 1 (0.50%) XML
Miscellaneous
1 50 (25.13%) Driving Licence
2 36 (18.09%) Self-Motivation
3 28 (14.07%) EPoS
4 24 (12.06%) Data Centre
5 10 (5.03%) Onboarding
6 9 (4.52%) Digital Signage
6 9 (4.52%) Smartphone
7 7 (3.52%) Management Information System
8 5 (2.51%) Video Conferencing
9 3 (1.51%) Enterprise Storage
9 3 (1.51%) Hedge funds
9 3 (1.51%) PKI
9 3 (1.51%) Replication
10 2 (1.01%) Blackberry
10 2 (1.01%) Digital Media
10 2 (1.01%) Hybrid Cloud
10 2 (1.01%) iPad
11 1 (0.50%) EMC VMAX
11 1 (0.50%) Mobile App
11 1 (0.50%) Social Media
Operating Systems
1 144 (72.36%) Windows
2 37 (18.59%) Windows 10
3 27 (13.57%) Windows Server
4 18 (9.05%) Windows Server 2016
5 17 (8.54%) Windows Server 2012
6 15 (7.54%) Windows 7
7 14 (7.04%) Linux
7 14 (7.04%) Windows Server 2019
8 13 (6.53%) Windows XP
9 10 (5.03%) Android
10 5 (2.51%) Windows Server 2008
11 4 (2.01%) Windows Vista
12 2 (1.01%) Apple iOS
12 2 (1.01%) Mac OS
12 2 (1.01%) Mac OS X
13 1 (0.50%) Unix
13 1 (0.50%) Windows Server 2003
Processes & Methodologies
1 74 (37.19%) Customer Service
2 66 (33.17%) Problem-Solving
3 65 (32.66%) ITIL
4 35 (17.59%) Time Management
5 32 (16.08%) Ticket Management
6 26 (13.07%) Innovative Thinking
7 21 (10.55%) Project Management
8 16 (8.04%) Asset Management
9 15 (7.54%) Disaster Recovery
9 15 (7.54%) Server Management
10 14 (7.04%) Performance Tuning
11 13 (6.53%) IT Asset Management
11 13 (6.53%) Preventative Maintenance
12 12 (6.03%) Converged Infrastructure
12 12 (6.03%) Infrastructure Engineering
12 12 (6.03%) Performance Monitoring
12 12 (6.03%) Proactive Monitoring
12 12 (6.03%) Storage Management
13 11 (5.53%) Content Management
14 10 (5.03%) Project Delivery
Programming Languages
1 14 (7.04%) PowerShell
2 1 (0.50%) Bash
2 1 (0.50%) C#
2 1 (0.50%) Java
2 1 (0.50%) JavaScript
2 1 (0.50%) Python
Qualifications
1 54 (27.14%) Security Cleared
2 50 (25.13%) SC Cleared
3 27 (13.57%) Degree
3 27 (13.57%) DV Cleared
4 26 (13.07%) A+ Certification
5 22 (11.06%) BPSS Clearance
5 22 (11.06%) Microsoft Certification
6 20 (10.05%) Cisco Certification
7 19 (9.55%) CCNA
8 17 (8.54%) MCP
9 12 (6.03%) CCNP
10 6 (3.02%) MCSE
11 5 (2.51%) MCSA
11 5 (2.51%) Server+ Certification
12 3 (1.51%) Network+ Certification
13 2 (1.01%) HND
13 2 (1.01%) ITIL Foundation Certificate
13 2 (1.01%) NVQ Level 4
13 2 (1.01%) VMware Certified Professional (VCP)
14 1 (0.50%) (ISC)2 CCSP
Quality Assurance & Compliance
1 53 (26.63%) SLA
2 13 (6.53%) GDPR
3 9 (4.52%) Cyber Essentials
4 2 (1.01%) Accessibility
4 2 (1.01%) ISO/IEC 15288
5 1 (0.50%) QA
System Software
1 100 (50.25%) Active Directory
2 19 (9.55%) Firmware
3 17 (8.54%) VMware Infrastructure
4 15 (7.54%) VMware ESXi
5 12 (6.03%) Hyper-V
6 3 (1.51%) Virtual Machines
6 3 (1.51%) Virtual Servers
7 2 (1.01%) vSphere
8 1 (0.50%) Veritas Cluster Server
Systems Management
1 46 (23.12%) Microsoft Intune
2 35 (17.59%) SCCM
3 15 (7.54%) SCOM
3 15 (7.54%) vCenter Server
3 15 (7.54%) WSUS
4 14 (7.04%) NetBackup
5 12 (6.03%) EMC NetWorker
6 9 (4.52%) Jamf Pro
7 2 (1.01%) HP SIM
7 2 (1.01%) McAfee ePO
7 2 (1.01%) PowerCLI
7 2 (1.01%) SCOrch
7 2 (1.01%) Single Sign-On
7 2 (1.01%) vRealize
7 2 (1.01%) vRealize Orchestrator
8 1 (0.50%) Active Directory Federation Services
8 1 (0.50%) Norton AntiVirus
8 1 (0.50%) OfficeScan
8 1 (0.50%) Symantec Enterprise Vault
8 1 (0.50%) Trend Micro Deep Security
Vendors
1 118 (59.30%) Microsoft
2 59 (29.65%) Dell
3 56 (28.14%) HP
4 37 (18.59%) IBM
5 20 (10.05%) VMware
6 17 (8.54%) Cisco
6 17 (8.54%) EMC
6 17 (8.54%) NetApp
6 17 (8.54%) Oracle
7 15 (7.54%) 3PAR
8 14 (7.04%) Veeam
9 13 (6.53%) Palo Alto
9 13 (6.53%) Symantec
10 12 (6.03%) Extreme Networks
10 12 (6.03%) Juniper
11 10 (5.03%) McAfee
12 8 (4.02%) MobileIron
13 7 (3.52%) Apple
14 5 (2.51%) SolarWinds
14 5 (2.51%) Sun