position will be very hands on and will require exposure to some essential tools and a high level of financial knowledge. Good experience within CMDBconfiguration to align with the companies infrastructure. Experience working with a Windows environment. Change management experience. Atlassin experience is essential. Data integrity experience. This is more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configurationmanagementdatabase for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of more »
convening of CAB where appropriate or as a retrospective change request at a scheduled CAB meeting. Ensuring that ICT infrastructure ConfigurationManagement Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate ConfigurationManagementDatabase (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
Greater London, England, United Kingdom Hybrid / WFH Options
Wipro
other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. Familiarity with industry trends more »
visibility of audit compliance. Governance Manage engagement from App Operations Governance team into Application Delivery teams. Ensure all relevant data is accurately maintained i.e., CMDB, IHEF, Escrow, Abacus etc. is maintained and updated for all applications/services owned and managed by the Application Delivery teams. Manages vendor governance, working more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Sanderson Recruitment
Requirements: NVQ Diploma in Business and Administration or equivalent. Experience providing coordination support to complex business functions. Proficiency in Microsoft applications. Experience with internal CMDB and accounting systems. Previous support experience with Project Management Teams. Familiarity with Microsoft Project. UK Security Check (SC) clearance required or eligible. If this sounds more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (ConfigurationManagementDatabase) and their application (e.g. ServiceNow) Familiarity with the generation of Service Acceptance Checklists and Service Design Packs and Operational readiness reviews Able to hold more »
all the technical design, architecture governance in line with the org best practices. Your Profile: Key skills/knowledge/experience: Sound experience in CMDB/CSDM discovery – Cloud (GCP and Azure preferable). Proficient in registering Business Applications, creating Service maps, and managing GRC Controls. Experience establishing integrations with more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
seeks an Application Support Engineer in Stoke-on-Trent. Join their team to master discovery data and lifecycle management. Responsibilities include maintaining and auditing CMDB-stored data, ensuring data precision, and periodic reviews to uphold standards. This role offers flexibility with our clients' hybrid working policy. If you're passionate more »
Service Asset and ConfigurationManagement Engineer, you will be responsible for maintaining the IT environment and data that is collected and stored within the CMDB and other toolsets. You will be taking responsibility for the data quality and processes You will be updating and maintaining the CMS, ensuring data is more »
Change and Configuration Analyst Permanent - Hybrid Working - Up to £80k in London (based on experience) Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB An exciting opportunity to work with a big-name client within the insurance sector. The client is looking for a Change and Configuration Analyst who is … with architectural designs Engage in routine audits to verify the accuracy and comprehensiveness of configuration data, ensuring the integrity of the ConfigurationManagementDatabase (CMDB). Utilize the CMDB to proactively identify potential incidents or problems, promptly reporting them to the relevant support teams for resolution or preventive measures. Collaborate … ensure accuracy and relevance. Key Experience: Proficient grasp of ITIL principles and their practical application within IT service management frameworks. Understanding of configurationmanagement databases (CMDB) and their pivotal role in upholding precise configuration data. Familiarity with contemporary infrastructure technologies encompassing networking, Servers, storage, virtual desktops, virtual Servers, and Cloud more »
ve got to be a whizz with software packaging, know your way around tools like or similar to SNOW Licence Manager, Nessus, Truesight, and CMDB, and be a pro at digging into data with Excel and SQL. There is huge investment in tech, so your role as an internal IT more »
chats/communications · Create Colocation of Inbound/Outbound Shipments and track Deliveries · Work with SCM/Planning to update and add equipment into CMDB - How to receive servers in Twinkle AMS · Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities · Ensure the ACL more »
Coordinator will ideally have the following skills:- 2+ Years in a similar role at a large organisation (3000+ employees) Experience working with ITAM or CMDB tools Experience in working with a ITAM strategy and roadmap Experience in creating KPI's that align with CSF's ITIL Foundation v3 or v4 more »
Alton, England, United Kingdom Hybrid / WFH Options
In-Space Missions Limited
testing changes to service management software (JIRA) to meet new business requirements; Troubleshooting issues with service management software (JIRA); Administration of service CMDB (ConfigurationManagementDatabase) and assisting with the design of CMDB changes; Contributing to user documentation and producing training materials for customers and internal users of service software more »
changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the ConfigurationManagementDatabase (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure accuracy. Develop continual service improvement roadmaps for Change & CMDB modules within the ITSM tool. Define … these metrics, and provide management information to support service reviews. Lead and coach a team, managing performance, talent development, and HR processes. Develop Change & CMDB documentation and processes to ensure accurate information and efficient operations. Manage risks related to Change & CMDB modules within the ITSM tool. Contribute to the IT more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
Experience in managing implementation of Smart Centres, Smart lockers and Vending Machines Exposure to service now projects implementation – HAM Pro, BCM/IRM and CMDB Extensive experience in working with deskside support partner organisations on contract flow down terms, adhoc business requirements, PC refresh projects. Experience in managing service delivery more »
positions) We need Dutch Speakers for permanent Dutch based contract roles in the ServiceNow market. We need certified ServiceNow Technical Consultants with experience in: CMDB ITOM ITBM Integrations If you speak Dutch and have a strong ServiceNow technical implementation background, please contact me as soon as possible. InterQuest Group is more »
and 12 years of experience. Experience may be substituted in lieu of degree. 7 years of experience with the ServiceNow platform - ITAM including SAM, CMDB, Discovery, MID Servers, Workflow/Notifications, Workspaces, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, ACL Roles … Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow. Solid ServiceNow ITOM Developer knowledge and experience (Software Asset Management, CMDB, MID Server and Discovery) Skills with using JavaScript, REST and SOAP integrations. Experience with ServiceNow App Engine Studio with UI Builder. Experience designing and developing more »
Manchester Area, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Senior ConfigurationManagement Engineer (CMDB) – Manchester/Hybrid working Our client, a prestigious Professional Services is looking to engage a Senior ConfigurationManagement Engineer (CMDB) to work out of their Manchester offices. With offices Globally, and a workforce of in excess of 5,500, you would be joining a talented … and integrations related to configuration management. You will also contribute to the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data using system management integrations. You will advance the maturity of the CMDB platform and ConfigurationManagement as a service and will also support cross … skills and experience required: You will have a minimum of 3 years hands on relevant ConfigurationManagement experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you have ServiceNow experience but UCMDM, BCM Atrium and/or Microsoft Service Management experience more »