and security. The Technical Data Business Analyst will support testing and communication efforts. Requirements: 3+ years as a Business Analyst. Proficiency in ERP/CRM solutions and data, including Workday HCM Strong Azure data skills. Proficiency in PySpark, Java, or Python. Familiarity with Kimball data modeling and SQL. Experience with more »
English Requirements: JavaScript C#, .Net; Knowledge of HTML and ASP.NET; Knowledge and practical experience on SQL databases; Knowledge and practical experience on MS Dynamics CRM; If you are interested in this role, please send me your updated CV in English at (see below) and the best time for me to more »
wider team Maintaining and ordering office supplies as required Fleet management Managing and ordering PPE requests and stock levels Managing and administration of bespoke CRM systems for a multitude of requests. Maintaining accurate records of data. Supporting the wider team with ADHOC administrational requests. Supporting with logistical and operational requests more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Clyde & Co LLP
Month Fix Term Contract Open to all UK offices/Hybrid The Role As the CRM Project Lead, you'll be at the forefront of our digital evolution, working closely with the Senior Digital Transformation Manager and IT experts to implement a cutting-edge CRM system across our firm. This … driving business growth, nurturing client relationships, and elevating our brand reputation through innovative digital solutions. You'll spearhead the procurement process for our new CRM vendor, collaborating with procurement and IT colleagues to define project scope, conduct discovery sessions, and craft compelling RFPs. You will be able to focus on … strategy as you align the CRM technology solution with our business objectives and seamlessly integrate it into our digital marketing and IT roadmaps. Agile thinking and clear communication will be your strengths as you engage with stakeholders across departments, ensuring seamless coordination and buy-in. What You'll Do Lead more »
Finance and Quality colleagues. Experience: At least 6 months Customer Service experience in a busy customer service role Knowledge of SAP and SalesForce/CRM tools is a significant advantage Customer Service Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ Damia Group Limited acts as an employment more »
Finance and Quality colleagues. Experience: At least 6 months Customer Service experience in a busy customer service role Knowledge of SAP and SalesForce/CRM tools is a significant advantage Call Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ Damia Group Limited acts as an employment more »
updates, and best practices to deliver cutting-edge training. You will be required to have: Extensive experience working with MS Dynamics, including Dynamics 365, CRM, or AX. Proven track record of delivering engaging and effective training sessions to individuals or groups. Strong communication and interpersonal skills, with the ability to more »
Exceptional organisational, project management, and leadership skills Strong communication abilities to foster cross-team collaboration and positive customer interactions Proficiency in the use of CRM systems, scheduling software, and Microsoft Office Suite An unwavering commitment to delivering high levels of customer satisfaction and exceeding expectations. If you are a motivated more »
Letchworth Garden City, Hertfordshire, United Kingdom
Willmott Dixon Group
consistency in decision-making. Monitor the quality of work and take appropriate action where necessary. Attributes Strong communication, interpersonal skills, and stakeholder/customerrelationshipmanagement expertise Confident and self-motivated with the ability to engage and influence effectively at senior management/director level. Strong oral and written communication more »
governance An ability to deliver complex transformational projects Extensive awareness of data quality and metadata management practices Exceptional stakeholder management skills Any experience with CRM or ERP systems would be advantageous. If this sounds like the role for you then apply now! Location: Remote 12 month Fixed Term Contract more »
Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customerrelationshipmanagement and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
performance management. Highly self-aware and someone who has developed both hard and soft skills to drive their career. Can evidence leadership within a CRM driven environment (may include a call centre environment) Can evidence examples of clear passion for continuous improvement within our service delivery. Experience of managing, motivating more »
of tickets - Previous work doing basic to moderate diagnostic IT break fix work and able to resolve or escalate as required - Previous work using CRM systems to capture data adequately and keep track of workflows and customer queries - Previous customer facing/telephony experience - Previous exposure to MS technologies such more »
include assisting with investment processes, maintaining documentation and collaborating across teams, including New Investments, Portfolio and Risk. . You will ensure all systems, including CRM, Pancredit, Frameworks and SharePoint are kept up to date.. Strong IT skills will allow you to capture and maintain data for reports, as well as more »
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
J & C Associates Ltd
range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. more »
product owner to join the team on a 12 month rolling contract 4+ Years Product Owner Experience Experience working on digital project Experience with CRM systems a plus Strong Communication skills If you are looking for a new product role, apply now below Reperio Human Capital acts as an Employment more »
Edgware, London, United Kingdom Hybrid / WFH Options
NFP People
leisure. Closing Date: Tuesday 28th May 2024 About the Role You will lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes, driving improvements in data capture through training and upskilling the Youth Work team, strengthening more »
language Interpreters according to client requirements Play a pivotal role with the engagement with our linguist pool through various specific activities Maintain a robust CRM system and database of all linguist who are registered with the service Support the team with the day-to-day administrative needs of a busy more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
JOB TITLE: MS CRM Support Analyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position is responsible for providing … and will be a key part of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis … of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer issues and escalate to management * Act as a point of contact for client training needs whilst identifying new business opportunities for the relationship team. * Support more »
who thrive in dynamic, collaborative environments and are committed to creating sophisticated, impactful solutions. Responsibilities Include: Delivering custom Salesforce Service Cloud solutions tailored to CRM needs within an agile development framework. Enhancing the CRM cloud platform through integrations with Email Template building tools, Analytics and Case Management systems. Collaborating with more »
objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and … with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS more »
with a national financial services organisation to provide high calibre M365 professionals for an exciting programme of work. We are seeking an experienced Dynamics CRM Solution Architect with ability to create solution design documents as a key member of the design team. The person appointed will be responsible for architecting … experience of using Dynamics 365 Sales. Able to help find the right configuration of services from Microsoft and third-party providers to suit the CRM needs of the organisation. Experience of integrating D365 with apps outside the Microsoft ecosystem is desirable Integration skills – knowledge of how to integrate Dynamics … applicable to extending the reach and use of CRM. Familiarity with dev ops practices and technologies for the delivery of continuous improvements to a CRM platform. E.g. pipelines, code branching, cloud storage, and release management · Highly Desirable qualifications Technology certifications (Azure Solution Architect, Dynamics 365 F&O Apps Architect Completed more »
PCI compliant payment solutions Eliciting concise business requirements for complex products within Public Sector environments, (that is: Financial Products, Digital Products, CustomerRelationshipManagement (CRM) systems and database systems), using a variety of techniques Detailing stakeholder requirements in a variety of formats, including user stories and acceptance criteria, story maps more »
Network IT is currently recruiting for a Lead Dynamics 365 CRM Developer to join our client in the West Midlands on a contract basis Outside IR35. Our client is currently working on a custom Dynamics 365 CRM product, and require a Lead developer to support the team in day to … with business users, helping the technical teams to implement high quality solutions in Dynamics 365 CRM. Youll be utilising the core components of D365 CRM, including Power Portal (Pages), Power Automate, Power Platform, PowerApps. Role: Lead Dynamics 365 Developer Contract: 6 Months Rate: circa £550 per day Status: Outside IR35 … Location: Remote (West Midlands HQ) Key Skills Required: Lead/Senior level Dynamics 365 CRM development experience. Power Portals (Pages)/Power Platform/Power Automate/PowerApps. CI/CD processes and deployment in Azure DevOps. Experience of working as a an SME within an Agile/Scrum setup. more »