objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and … with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS more »
with a national financial services organisation to provide high calibre M365 professionals for an exciting programme of work. We are seeking an experienced Dynamics CRM Solution Architect with ability to create solution design documents as a key member of the design team. The person appointed will be responsible for architecting … experience of using Dynamics 365 Sales. Able to help find the right configuration of services from Microsoft and third-party providers to suit the CRM needs of the organisation. Experience of integrating D365 with apps outside the Microsoft ecosystem is desirable Integration skills – knowledge of how to integrate Dynamics … applicable to extending the reach and use of CRM. Familiarity with dev ops practices and technologies for the delivery of continuous improvements to a CRM platform. E.g. pipelines, code branching, cloud storage, and release management · Highly Desirable qualifications Technology certifications (Azure Solution Architect, Dynamics 365 F&O Apps Architect Completed more »
PCI compliant payment solutions Eliciting concise business requirements for complex products within Public Sector environments, (that is: Financial Products, Digital Products, CustomerRelationshipManagement (CRM) systems and database systems), using a variety of techniques Detailing stakeholder requirements in a variety of formats, including user stories and acceptance criteria, story maps more »
Network IT is currently recruiting for a Lead Dynamics 365 CRM Developer to join our client in the West Midlands on a contract basis Outside IR35. Our client is currently working on a custom Dynamics 365 CRM product, and require a Lead developer to support the team in day to … with business users, helping the technical teams to implement high quality solutions in Dynamics 365 CRM. Youll be utilising the core components of D365 CRM, including Power Portal (Pages), Power Automate, Power Platform, PowerApps. Role: Lead Dynamics 365 Developer Contract: 6 Months Rate: circa £550 per day Status: Outside IR35 … Location: Remote (West Midlands HQ) Key Skills Required: Lead/Senior level Dynamics 365 CRM development experience. Power Portals (Pages)/Power Platform/Power Automate/PowerApps. CI/CD processes and deployment in Azure DevOps. Experience of working as a an SME within an Agile/Scrum setup. more »
Windsor, Berkshire, South East, United Kingdom Hybrid / WFH Options
Logic Engagement
Salesforce Service Cloud. Strong understanding of Salesforce configuration, customisation, and administration best practices. Proficiency in Salesforce automation tools specifically flow. Experience with CRM (customerrelationshipmanagement) software and working knowledge of a relational database design. Excellent communication skills with the ability to collaborate effectively with cross-functional teams. Detail-oriented more »
Greater London, Stratford and New Town, United Kingdom Hybrid / WFH Options
Jumar Solutions
Requirements Engineering skills, including: Eliciting concise business requirements for complex products within Public Sector environments, (that is: Financial Products, Digital Products, CustomerRelationshipManagement (CRM) systems and database systems), using a variety of techniques Detailing stakeholder requirements in a variety of formats, including user stories and acceptance criteria, story maps more »
the role. Therefore, if you are interested, please submit your application as early as possible. The Alzheimer's Society are embarking on a major CRM migration to Dynamics 365 which as a complex project requires close attention on several technical workstreams. These include migration, integration, reporting and our marketing selections … solution amongst others. This role will provide technical leadership around integrations to help us deliver a successful CRM that will take provide our Income and Engagement activities a step change and provide us with a solid CRM foundation for the future. A firm technical understanding is a must. Alzheimer's more »
Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the needs of markets and … the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems to run omnichannel … areas while on the job, with support from other technical experts. Individual Accountabilities * Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about lower more »
Central London, London, United Kingdom Hybrid / WFH Options
Hiring People
six-month contractual basis. Role Summary: The MarTech Solution Architect will be instrumental in the planning and execution of a robust MarTech stack, encompassing CRM, Marketing Automation, Customer Data Platform (CDP), and Analytics. The ideal candidate will bring a wealth of experience and knowledge in architecting and implementing cutting-edge … driving superior marketing performance. Responsibilities Include: Architecting and implementing a MarTech solution that aligns with the company's marketing strategy, facilitating seamless integration across CRM, Marketing Automation, CDP, and Analytics. Working closely with stakeholders to translate business objectives into technical solutions. Leading the MarTech implementation, including system configurations, customizations, and … Demonstrated success as a MarTech Solution Architect or in a similar capacity, with a solid track record of MarTech stack implementations. Deep expertise in CRM, Marketing Automation, CDP, and Analytics platforms. A strong grasp of digital marketing strategies, data analytics, and best practices. Proficient in data modeling, API integration, and more »
Birmingham, West Midlands (County), United Kingdom
Eclipse IT Recruitment
Responsibilities: Collaborate with stakeholders to gather and analyze business requirements and translate them into NetSuite solutions. Configure and customize NetSuite modules such as Financials, CRM, Inventory Management, and SuiteCommerce to meet project objectives. Conduct workshops, interviews, and requirement gathering sessions to elicit client needs and preferences. Design and document functional … Accounting, Finance, or related field. years of experience in NetSuite implementation and functional consulting. Proven expertise in configuring and customizing NetSuite modules, including Financials, CRM, Inventory Management, and SuiteCommerce. Strong understanding of ERP concepts, business processes, and industry best practices. Excellent communication, presentation, and interpersonal skills with the ability to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Eclipse Total Solutions Limited
Responsibilities: Collaborate with stakeholders to gather and analyze business requirements and translate them into NetSuite solutions. Configure and customize NetSuite modules such as Financials, CRM, Inventory Management, and SuiteCommerce to meet project objectives. Conduct workshops, interviews, and requirement gathering sessions to elicit client needs and preferences. Design and document functional … Accounting, Finance, or related field. years of experience in NetSuite implementation and functional consulting. Proven expertise in configuring and customizing NetSuite modules, including Financials, CRM, Inventory Management, and SuiteCommerce. Strong understanding of ERP concepts, business processes, and industry best practices. Excellent communication, presentation, and interpersonal skills with the ability to more »
and general public. To provide the information needed by members of the Cervical Screening Team to carry out end-to-end processing to allocate CRM work, using the Work Allocation SOP. About us At NECS we are very proud to be part of the NHS England family. We are one … and general public. To provide the information needed by members of the Cervical Screening Team to carry out end-to-end processing to allocate CRM work, using the Work Allocation SOP. Person Specification Qualifications Essential Good standard of general education 5 GCSE or equivalent including Mathematics & English or equivalent experience … using Microsoft office systems including Word, Excel Educated to NVQ level 3 or equivalent experience Desirable Experience of using either a CustomerRelationshipManagement (CRM) system, or other IT systems as a key part of a day-to-day role Experience Essential Customer case handling and administrative processing experience in more »
Head of CRM 6 months Fixed Term Contract Greater Manchester 1 day a week in the office £60,000 Forward Role are working with a high growth retail business to recruit a Head of CRM to increase and maintain engagement and loyalty through CRM activity. Managing and developing a CRMmore »
IT Business Analyst London Market Insurance - Salesforce/CRM Hybrid Working 6 month Contract £600 - £640 per day A leading London Market Insurance business based in the UK are looking to hire an IT Business Analyst to join the business on an initial 6 month contract with the view to … better MI moving forward. The ideal candidate will have worked as an IT Business Analyst within London Market insurance who has strong Salesforce or CRM experience and will have previously worked successfully delivering a salesforce implementation project or a similar CRM system. Ideally this will have been at a London … within insurance and has the ability and experience to work in a fast paced environment. Key Skills: * STRONG IT Business Analyst experience * Salesforce or CRM implementation experience * London Market Insurance - a MUST HAVE * STRONG Stakeholder management skills more »
Shrewsbury, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Sales Administrator (CRM) Shrewsbury, Shropshire £13 - £15 per hour (Umbrella) Inside IR35 12 month initial contract with long term extension opportunities Excellent opportunity for a Sales Administrator with CRM experience who is looking for an exciting and fast paced role working with a global market leading business. Do you have … team. In this role you will be supporting an international sales team where you will be conducting a range of administration duties using their CRM called Salesforce, specialist training will be given where required. This role will be fast paced and will include a variety of duties including managing inboxes … Inside of IR35 regulations. The Role: Supporting an established international sales team with varied administration tasks Fast paced role working with their specialist Salesforce CRM system Long term 12 month contract working Inside of IR35 regulations The Person: Previous experience working in a fast paced administration role Have experience using more »
Key Skills: C-Level Business and Administration Support, CXO support, GxP, Sox, Office, video collaboration and broadcast solutions Xcede are currently supporting a leading FMCG company who are undertaking multiple transformation programs and require a Support Analyst/Consultant who more »
a new and exciting opportunity arise at one of my top clients, based in Belgium. My client are currently rolling out D365 F&O & CRM across Europe, and require a new D365 Data Migration Consultant to join their team for an initial 12 month engagement. This project is still in … days per week, and have worked on multiple end-to-end D365 projects. Skills: 5+ years experience in D365 F&O/AX/CRM migration projects Very strong SQL and SSIS knowledge Able to work on site in Brussels/Liege 2 days a week If you or anyone more »
Dynamics CRM/CE Tester - 12 month contract - Dublin A client of mine End User (manufacturing industry) is currently Looking for a D365 CE Manual Tester to join them on a contract/freelance basis. Requirements - Need to have End User experience - Manual Testing of front end technologies. - UAT Experience … required - Detail Orientated - Concise reporting/documentation - Need to have Dynamics CRM Experience Details - £300/£350 day rate - 12 month contract - 3 days onsite Dublin 2days remote If you're interested in this role please send your CV to (url removed more »
Maintain all required departmental/management KPI and SLA reporting accurately and timely. Own partner charging sheet reconciliation Maintaining accurate and timely data on CRM system New client contract maintenance and onboarding data for new clients Reconciliation of Implementation data AML operational support Implement and maintain best practices, policies, and … experience in Operations administration/co-ordination Experience within a Payroll/Payments industry preferred Experience of working with multi-functional teams Knowledge of CRM systems Advanced excel skills Key Competencies: Excellent attention to detail Client focus Organised worker and process-orientated Highly proficient using Excel and other programmes in more »
transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK. The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with … being built and opened every year for the next three years, we are rapidly and successfully expanding. Experience and skills required: Excellent understanding of CRM systems (Salesforce would be advantageous) Understanding of customer experience Experience in supporting individuals to use systems Enquiry management experience Change management Confident in working collaboratively … IT systems and processes with ease Proven multi-tasker Key Responsibilities: Ensure that all staff are fully engaged with all the aspects of the CRM system Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level Contribute to the development of more »
Training/Maintenance Coordinator (MATERNITY COVER) Solihull 9-Month Maternity Fixed Term Contract £30,000 + 9-month Fixed Term Contract + Successful Business + 33 Days Holiday + Social Company + Great Company Benefits Excellent opportunity to join a more »
Job Title: Head - Finance (Maternity Cover) Location: London/Hybrid Salary : £50,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Full time, Fixed Term techUK is the trade association which brings together people, companies, and more »