in Account Management, Software Development or Team Management. • To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool. • To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To obtain more »
content and presentations for corporate bids and tenders. Sound IT skills including the use of MS PowerPoint, Word and Excel as well as using CRM systems. Highly organised and able to prioritise workload and maintain high levels of attention to detail. If you think you have the necessary skills and more »
develop and maintain robust client relationships - Self-motivated with a results-driven approach Experience: - Prior experience in technology sales is highly desirable - Familiarity with CRM systems and sales software tools - Evidence of meeting or exceeding sales targets The assessment day will be an interactive session designed to showcase your sales more »
develop and maintain robust client relationships - Self-motivated with a results-driven approach Experience: - Prior experience in technology sales is highly desirable - Familiarity with CRM systems and sales software tools - Evidence of meeting or exceeding sales targets The assessment day will be an interactive session designed to showcase your sales more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
JOB TITLE: MS CRM Support Analyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position is responsible for providing … and will be a key part of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis … of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer issues and escalate to management * Act as a point of contact for client training needs whilst identifying new business opportunities for the relationship team. * Support more »
Reading, England, United Kingdom Hybrid / WFH Options
REDSCOPE Recruitment
Senior Salesforce Developer Position Location : Reading Salary : £65k-£90k Do you enjoy uncovering the intricate details of problems and are excited by technology? If yes, we have an opportunity for you. Our client is a B2B SaaS company specializing in more »
Sales Pipeline Management: Manage and maintain a robust sales pipeline, tracking opportunities through the sales cycle and providing accurate sales forecasts and reports using CRM systems. Market Intelligence: Stay abreast of industry trends, competitive developments, and emerging technologies, providing valuable insights and recommendations to clients to support their strategic IT … clients' business challenges and objectives. Self-motivated and results-driven, with a passion for driving business growth and delivering exceptional customer experiences. Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Benefits: Competitive salary and uncapped commission structure, with lucrative earning potential based on performance. Comprehensive more »
Salesforce Business Analyst My client seeks a Salesforce BA to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between our clients' business objectives more »
My large client is currently looking for an experienced Product Analyst to join them on a 3 month contract basis to assist with their CRM products. This will include specifying new IT solutions, modifying existing products, and integrating new features. Your responsibilities will include: Make recommendations for developing new and … and develop solutions to be deployed Required skills include: Experience working within a development team Possess excellent knowledge of the Customer Service function, specifically CRM Excellent stakeholder skills Experience with implementing new solutions If this sounds like a good fit for you, please click through to apply for immediate consideration more »
