Customer Engagement Jobs

31 to 55 of 365 Customer Engagement Jobs

Infrastructure Operations Manager

Waldorf, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Accokeek, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Lanham, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Bowie, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Annandale, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Alexandria, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Springfield, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Fairfax, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Lorton, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

College Park, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Oxon Hill, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Upper Marlboro, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Mount Rainier, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Glenn Dale, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Temple Hills, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Fort Belvoir, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Mount Vernon, Virginia, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Operations Manager

Southern Md Facility, Maryland, United States
Leidos
Teams. The candidate must also have practical experience government security standards, and workstation security hardening. You will work closely with the Chief Engineer and Customer Engagement Manager and will be lead the Cloud Support team on the following key tasks: Provide Tier 3/4 support for all … areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Customer Engagement Manager to complete customer requests. Co-ordinate and lead the team to Build, install, configure, and troubleshoot Microsoft 365 functions. Work … works in a Zero Trust environment Minimize user downtime by improving the remote reimaging process. Deploy workstations using Microsoft AutoPilot Attend meetings with the customer as required. Provide written instructions for both workstation and application usage Provide weekly reporting of issues and projects Be able to troubleshoot and support more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Dynamics 365 Customer Engagement Functional Consultant

England, United Kingdom
Hybrid / WFH Options
Conspicuous
Dynamics Customer Engagement Functional Consultant: UK- Remote/Hybrid Microsoft Gold Partner Up to £65k + benefits If you are an experienced Dynamics 365 CE Consultant who has been working on projects and delivering successful end-end solutions, then this could be a great next step. They are more »
Posted:

CRM Consultant - Contract - Braze Experience

London, England, United Kingdom
Harnham
CRM Manager contractor with Braze experience on an initial 8 month contract. Key Responsibilities: Develop and execute comprehensive CRM strategies using Braze to enhance customer engagement and retention. Segment customer data and personalize communications to maximize relevance and effectiveness. Create automated workflows and campaigns to nurture leads … including marketing, product, and analytics, to align CRM initiatives with overall business objectives. Stay informed about industry trends and best practices in CRM and customer engagement to continuously improve our strategies. Experience Needed: Proven experience managing CRM initiatives, preferably in a media or digital marketing environment. Proficiency in more »
Posted:

CRM Department Manager

London, England, United Kingdom
Hybrid / WFH Options
E.ON Next
the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »
Posted:

CRM Department Manager

City of London, London, United Kingdom
Hybrid / WFH Options
E.ON Next
the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »
Posted:

CRM Department Manager

Central London / West End, London, United Kingdom
Hybrid / WFH Options
E.ON Next
the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »
Posted:

CRM Manager

North West London, London, United Kingdom
Hybrid / WFH Options
Ten2Two Ltd
Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »
Employment Type: Part Time, Work From Home
Posted:

Dynamics 365 Technical Analyst

Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Renishaw PLC
and support of the so lution rollout. You will have at least 2 years commercial experience of developing, implementing, and supporting solutions in either Customer Engagement (CE) or Finance and Operations (FO). You will need the ability to manage multiple tasks simultaneously and work well under pressure … the team . Key requirements Minimum of 2 years of hands-on experience as a n implementation or support analyst , with a focus on Customer Engagement (CE) o r Finance and Operations (FO) Microsoft Dynamics 365 certifications are highly desirable. Bachelor's degree in computer science , or related … subject . Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Excellent analytical and problem-solving skills, with an eye for detail. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams. Desirable requirements Understanding of Azure DevOps or more »
Employment Type: Permanent, Work From Home
Posted:
Customer Engagement
10th Percentile
£31,250
25th Percentile
£37,500
Median
£57,500
75th Percentile
£81,063
90th Percentile
£105,000