76 to 100 of 292 Customer Engagement Jobs

Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we … their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword … performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer Experience between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates more »

and enthusiasm to take this business forward. As part of the Altair team, you will collaborate closely with all departments to ensure an excellent customer experience with Altair. Working closely with Technical/Pre-Sales Support, the VP Enterprise Computing Sales EMEA and with the Sales Director UK, as … prospecting, pipeline development, nurturing inbound leads, opportunity identification, closing new business and current key growth and strategic customers management Expand the business with existing customer base by defining strategic account plans and by actively listening and reacting to the needs of the customers Negotiate and close long-term agreements … can often be quite complex), driving both the commercial and technical responses (via the technical team) to provide high quality responses Initiate and lead customer executive meetings to promote Altair vision and commitment to customer success Collaborate with sales colleagues, business development representatives, pre-sales and marketing to more »

are dedicated to creating success for our clients, the communities around us and each other. Not only that, but we provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that … our clients. All of this is possible because of the talent you have to offer. As an Account Executive, you will tap into potential customer opportunities and produce new business for the market. The future team member that will love this job will demonstrate the value and benefits of … our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way more »

times faster than traditional methods. Unlike conventional financial technologies, FintechOS liberates data from the core, empowering the creation of personalized and differentiated products and customer journeys at scale. As a cloud-native platform, FintechOS seamlessly integrates with any ecosystem tech or service, accommodating existing and legacy tech infrastructures. We … the Service Delivery structure, ensuring the implementation of project management best practices throughout the organization. You will report to the COO/SVP of Customer Operation and critical role in ensuring the successful delivery of projects, optimizing processes, and enhancing organizational efficiency. The ideal candidate will have extensive experience … and continuous learning. What you’ll need Excellent understanding and expertise in software deployment, integration & transformation project management. Proven expertise in creating and deploying customer engagement frameworks to manage multi-regional, multi-customer program portfolios. Proven expertise in integrating customer service & support management into multi-year more »

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine-learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 – £32,000 + healthcare … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades/equivalent are included on your CV). Excellent customer-facing skills - you should have experience dealing with customers (can be from internship, year-in-industry) A motivated self-starter with a problem-solving … Product Specialist – Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customer more »

offering broad scope of greenfield and cloud projects. The role of Senior Software Architect/Product Architect is a key role to link the customer with the software engineering team through open and collaborative communication and technical expertise. Working from early customer engagement through to design, build … and delivery. Key Skills: Strong technical knowledge of Azure & Microsoft based SaaS applications Ability to host customer meetings & understand systems & business requirements Experience with participation in proof-of-concept demonstrations Experience producing RFI & RFP documents Experience writing clear and concise Technical Proposals Managing end to end software architecture & delivery more »

out the team Demonstrate the value of data insights to the wider business Deliver commercial direction and improve the use of data Analyze online customer behaviour Increase customer engagement and website traction Have autonomy of the analytics function Your Skills: Very strong in SQL Ability to work more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP). Role responsibilities: Accountable for publishing more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP). Role responsibilities: Accountable for publishing more »

for email marketing design and delivery and collating and communicating design briefs to creative teams. Ownership of campaign QA testing and deployment though the Customer Engagement Platform - BRAZE Manage customer segment and selection activity from defining the targeting method to writing data selection briefs through to delivery more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

Coventry - Hybrid working - Competitive salary - Outstanding company benefits and lots of scope to progress! As Commercial Manager you will support new business development and customer retention. Focusing on contracting, pricing, stream-lined onboarding processes, and all other commercial contracting aspects. This role is responsible for delivering a seamless go … that are introduced to the company, which includes pricing, changes to contracts, and, the full contract cycle process Job responsibilities: Support the utilisation of customer engagement software, and/or, tools available within, and beyond the business, to generate periodic reports which monitor the key performance of our … and experience required: At least 5 years people management skills and experience. Experience of large data management and analysis. Excellent Communications skills & collaborative working. Customer experience/New customer onboarding Contracting experience. Process development & management. Used to working in a fast paced environment. Ideally some Marketing & administration experience. more »

a variety of facets, including dealing directly, via SIMS Support Units, via Local Authority and via Multi Academy Trusts working with Account Managers and Customer Optimisation Managers to ensure smooth and successful onboarding to SIMS products. The territory team is also responsible for the conversion of opportunities for schools … in your approach and be able to demonstrate the ability to work in a fast-paced environment. Key Responsibilities Liaise with Account Managers and Customer Optimisation Managers to manage the process from an expression of interest to contract sign and pass on to service delivery team. Collaborate on territory … planning, product targets and pipeline Exceptional telephone manner that is able to understand positive buying behaviours Qualification of opportunities by understanding customer needs, budgets, decision-making unit and authority to make decisions Use a consultative sales methodology and overcoming competitive sales objections to positively position the solutions or services more »

of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails … Marketing Cloud Location: UK, London office based or remote Overview of the Role: The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across; email, mobile and web. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and … IT teams to C-Level executives. The MC SE must perform as a trusted advisor and as a guide in delivering memorable customer experiences while knowledgeably positioning the business value of our solutions to all levels of audiences. The Marketing Cloud Solution Engineer is part of the UKI Sales more »

expand across the Globe, we have managed to maintain our proven track record in delivery across multiple technologies we specialise in; Business Intelligence (BI), Customer Relationship Management (CRM), Data and Insights and Enterprise Performance Management (EPM). But it is our team of dedicated experts that are at the … key role in) delivery projects o Ideally 4+ years technical experience o Experienced designing solutions, not just writing the code/developing Consultancy and customer engagement Commands credibility with clients and colleagues Good communication skills Pre-sales, can deliver demos Team development and mentorship Technical Skills (not all more »

Up to £75k + bonus Overview: Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »

who is confident with engaging with stakeholders and the further team? Then keep reading. This Microsoft Gold Partner is looking for a confident D365 Customer Engagement Architect to join their team. The company: With plans for growth this year, the are looking to expand their team due to more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … will lead the coordination of the Integrated Test, Evaluation, and Acceptance (ITEA) and Assurance activities. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an understanding of wider capabilities across the organisation, which would enable reach back from … the customer community where beneficial to the customer. Responsibilities could include: Coordinate the Integration, Test and Acceptance activities for the project, including the production of strategies, plans and associated acceptance artefacts. Prepare test specifications (manual and automated) and conduct test execution and reporting activities Ensure that the projects acceptance more »

to understand business and technical requirements, develop compelling and innovative technical solution strategies, and create winning bib responses, proposals, and Statement of Works. Responsibilities Customer Engagement and Needs Analysis: Engage with potential customers to understand their business challenges and technical requirements. This includes conducting workshops, meetings, and presentations … Communication of Complex Proposals: Proven track record in crafting and presenting complex technical bids, translating intricate technology solutions into accessible language that resonates with customer needs Technical Sales Support: Collaborate with the sales team to provide technical expertise during the sales process. This includes preparing and delivering technical presentations … to position the company's offerings effectively in the market Cross-Functional Collaboration: Work closely with other departments such as marketing, product development, and customer support to ensure alignment and coherent strategy execution Education and Training: Keep updated with the latest developments in cloud technology and undergo continuous learning. more »

Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 £80K Base + 25% Bonus (OTE = £100K+) 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »

Delivery. This role will initially be working within the Defence Squad, however it is anticipated that it will continue to evolve to encompass all Customer Service Delivery Squads going forward and you will be responsible for ensuring service excellence is delivered to all relevant stakeholders, both internal and external. … in order to demonstrate to customers the delivery of the Defence service being paid for. Collaborate across teams in order to produce the monthly customer engagement survey and also provide support for military investigations. Collaborate with cross-office teams and customers to identify, develop and/or improve … the quality of output from meteorologists and liaising with SMetO's/relevant managers to implement remedial actions to ensure a high standard of customer service is maintained. Build and maintain excellent customer relationships and represent Services/the Met Office at customer meetings, internally and externally. more »