products include: Software: Learning management system (LMS) technology, competence management software and VR simulation platforms Services: Support services, training, onboarding and consultancy and advice, customer focused policies and processes. Content: e-learning content and 3D content services Innovation: Product roadmap developments, upgrades and patches, proof of concept developments The … Holland with offices in Farnborough, Edinburgh and Delft. Role Aim The overall aim of the role is to provide excellent first and second line customer support for a range of LPG software products, working initially to support pdrPro Competency Management Platform, but to provide support and cover to other … changes and fixes as appropriate Escalating issues as needed and as per company protocol Working with colleagues to handle critical incidents Delivering effective frontline customer communications to include effectively managing customer expectations Providing day to day support and cover to other frontline support operators as needed. Product Interest more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer Support Engineer to join their team i... APCT1_UKTJ more »
Warrington, England, United Kingdom Hybrid / WFH Options
Artemis Chase - Space Talent
Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be facing off directly to their space customers across missions and R&D. What youll need: Solid software engineering … knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This role would suit either a recent graduate or a junior software engineer with a client more »
Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at more »
A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to have all … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving skills more »
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated Customer Support Engineer to provide the highest level engineering support on event to our GT3 Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units and setting of car … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical more »
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Junior Customer/Proposals Engineer £30,000 - £35,000 + Excellent Company Benefits + Full Product Training + Hybrid Working Tiptree Commutable from: Witham, Colchester, Maldon or surrounding areas Are you an Estimator/Technical Sales/Proposals Engineer from a Mechanical Engineering background, looking to join … a range of clients in a variety of industries, offering technical advice in the sales process. The role would suit an Estimator/Proposals Engineer looking to join a market leader where you will learn new skills while having the opportunity to progress into senior positions The Role: Preparation … profile clients Liaising with sales team Full product training The Person: Mechanical Engineering background Technical & Commercial Knowledge Wanting to join an expanding business Proposals Engineer, Proposal, Estimator, estimating. proposals, engineering, bids, mechanical, structural, manufacturing, consultancy, estimating, oil, gas, engineer, live contracts, enquiries, internal design, deliverables, development, technical, commercial more »
Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customermore »
Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customermore »
Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the Customer Support Engineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum of more »
and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical more »
can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Lead analysis of customer quality issues and drive cross-functional and cross-national resolution teams using the 8D problem-solving process, project management, and Global Quality tools through … of all quality issues. Own tracking, trending, forecasting, and budgeting for MSA global warranty dollars Work alongside Product Concern Specialists (PCSs) to review historical Customer Quality Notifications (CQNs) and Warranty Orders to identify top drivers, determine root cause, and drive corrective actions Conduct quarterly meetings with MissionOPS, Engineering, Marketing more »
For one of our clients in Basel we are looking for a Customer identity and access management (CIAM) Engineer. Start: August Duration: 12 months, Fulltime Location: Basel We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD. The successful candidate will be an … project implementation. (*) * Experience in working within an agile implementation team. (*) Interpersonal skills: * Good communication and presentation skills (oral and written English) * Proactive, flexible and customer focused * Good problem-solving skills Nice to have: * Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc ), * Experience more »
design, development, and implementation of software solutions, systems, or products Proven experience as the technical lead across multiple product delivery teams building web applications, customer facing data products and/or machine learning systems Experience of developing applications as part of a large globally available platforms Experienced in evaluating more »
At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are more »