Customer Experience Jobs in the East of England

26 to 48 of 48 Customer Experience Jobs in the East of England

Application Manager

Hemel Hempstead, England, United Kingdom
Optoma
About Optoma A passionate, customer-focused brand, Optoma products captivate, inspire, and connect people for a better experience. The Optoma Group has regional headquarters in Europe, the USA, and the Asia Pacific with well-established channels across three continents, providing reliable and innovative visual solutions for customers and partners … business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve efficiency, and enhance customer experience. Implement processes and procedures for managing changes to applications, including software updates, patches, enhancements, and migrations. Minimize disruption to business operations while ensuring … for money is obtained. Support teaching and learning by providing technical assistance to staff, particularly if any equipment malfunctions. About You Key Skills and Experience Essential : Bachelor's degree in Computer Science, Information Technology, or a related field. Experience as an Application Manager or similar role, with NetSuite more »
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E-Commerce Business Development Manager

Ipswich, England, United Kingdom
Tandem Personnel
to develop eCommerce sales growth, looking to find and onboard new eCommerce customers. * Maximizing of eBay selling opportunities and maintaining satisfaction score. * Providing excellent customer service to enhance customer experience. * Managing the day-to-day running of the Parts Sales team, including workload and people management. * Managing all … part sales, warranty & postproduction. * Developing professional and productive relationships with customers, colleagues, and suppliers. Applicants must have: * A minimum of five years Business development experience, specifically working on online marketplaces, social media etc * Entrepreneurial flair to identify new business opportunities * A positive attitude with excellent communication and customer more »
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Enterprise Support Administrator (12 Month FTC)

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »
Employment Type: Contract, Work From Home
Rate: £24,000
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Software Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a Software Engineer in Compute library team at Neubla, you … Document and maintain clear, concise, and comprehensive code and design documentation. Contract position with potential to be full-time Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Proficient in C++/C programming for embedded systems or NPUs, GPUs and similar H/ more »
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Project Manager

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a passionate project manager, you will be part of an … stakeholders are aligned with changes in scope, budget, and schedule Identifying and driving improvements towards project processes Qualifications Bachelor's/Masters or equivalent experience in Computer Engineering, Electrical Engineering, or related field 3+ years of project management or related experience and overall 7+ yrs of industry experience more »
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Power BI Developer

Purfleet, England, United Kingdom
Hybrid / WFH Options
Carpetright
for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Power BI Developer based in Purfleet, Essex … and analysis, ensuring that all development is in line with wider strategic objectives. Assign and manage report access and permissions. About You and Your Experience: Proficient in Power BI Development, including the development of Reports, Dashboards and Apps. Ability to develop complex measures in DAX. Proficient in O365 suite more »
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Compute Library Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a Compute Library (CL) Engineer at Neubla, you will play … convolutions, matrix multiplication units and high-bandwidth interconnections Document and maintain clear, concise, and comprehensive code and design documentation Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Minimum of 5 years of experience in kernel development for NPUs, GPUs, or similar hardware more »
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IT Solutions - Assurance Manager

Hatfield, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Group Information Service Function is the Tooling Enablement Team. Tooling Enablement consists of three functions Governance, Delivery and Solutions (Pre Sales). We provide customer solution designs and onward implementation of those solutions for our managed service contracts. Tooling Enablement are now looking for an energetic person within our … collaboration with the business to achieve strategic objectives by driving the adoption of best practice methodologies, whilst focusing on continual improvement to enhance our customer experience. We get to know our customers, so we can respond to their needs If you are looking for a team that offers development … sessions. Seek improvement and suggest changes where necessary to improve the solution artefacts in line with TE procedures. Support the team in understanding the customer requirements and identifying and managing technical requirements outside of the standard solution. Ensure the Customer contractual requirements are fully documented (standard/non more »
Employment Type: Permanent, Work From Home
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Frontend Developer

Watford, England, United Kingdom
La Fosse
Ensuring that solutions developed are fit for purpose and provide appropriate business value. Analysing and defining test approaches and strategies to ensure the best customer experience. What we are looking for: 3+ years of experience in building software products Experience working with React.js and React Native GraphQL … AWs cloud services, Docker. Experience working with SQL and NoSQL databases JavaScript, HTML and CSS experience Understanding of web development, code structure, reusability, accessibility and security. Knowledge of PHP would be a bonus. A couple other reasons to apply: Breakfast and Lunch is prepared by their team chef. more »
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Technical Architect (Infrastructure)

Purfleet, England, United Kingdom
Hybrid / WFH Options
Carpetright
for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of Technology experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Technical Architect (Infrastructure), based in our Store … of MS Exchange server and Exchange Online. Design, support, and administration of VMware ESXi & VCenter on premise and cloud – Azure VMWare Solution (AVS). Experience with DNS, DHCP, Active Directory and Group Policy. Public DNS maintenance Support Microsoft apps and services (Example: Office, SharePoint, Intune, Autopilot, Defender) EMC Unity. more »
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2nd Line IT Support Engineer

Stevenage, England, United Kingdom
SaluteMyJob
request ownership and management ● Second Line support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of all onsite SCC teams as required ● Software installation and remediation ● Analysis of IT tickets, prioritising accordingly ● Follow local asset … ensure safe working environment with regards to local Fire, Security and Health & Safety regulations About You ● Good knowledge of Microsoft desktop operating systems ● A customer-oriented approach with excellent communication and organisational skills. ● Ability to effectively influence and negotiate with personnel at various organisational levels. ● Strong analytical, creative problem … solving and planning skills to achieve results. ● Ability to manage & create documents which are professional & articulate. ● Ability to handle difficult and demanding customer environments. ● ITIL awareness About the Organisation Europe's largest privately-owned IT business, continuously pushing to help clients succeed through IT transformation and exceptional customer more »
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Design Manager / Senior Design Manager

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Blue Octopus Recruitment Ltd
responsible for managing the design aspects of tenders and projects in progress, leading and providing a professional, comprehensive and sustainable design service for the customer, key partners, suppliers at bid and delivery stages. About You With previous experience on both single stage tenders and preferred terms work, youll … level or HNC/HND in a relevant technical discipline and ideally be a member of an industry recognised professional institute (e.g. CIOB). Experience of working on Educational, Healthcare, Leisure or Defence schemes between £5 and £20 million would be advantageous. A full UK driving licence is essential. … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »
Employment Type: Permanent
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Application Support Specialist

Hertford, England, United Kingdom
Opus Recruitment Solutions
a leading provider of innovative technology solutions tailored for the retail industry. Their cutting-edge applications and services help retail businesses streamline operations, enhance customer experiences, and drive growth. They are seeking a skilled and motivated Application Support Specialist to join their dynamic team and contribute to their mission … their software, ensuring they maximize the value of their solutions. Maintain detailed documentation of support activities, issues, and resolutions. Qualifications: 3-5 years of experience in application support, with a strong background in Java programming. Proven experience in the retail industry, with a deep understanding of retail operations more »
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Tools Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary Want to use your programming skills creatively to innovate NPU designs … functional issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Strong problem solving and analytical skills Strong programming skills with good understanding of object oriented languages more »
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NPU System Performance Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary We're looking for an exceptional individual with a passion to … performance issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Knowledge of on-chip bus protocols such as AMBA, coherency flows, interconnects, memory subsystems Demonstrated ability more »
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Trainee Technician

Harlow, London, United Kingdom
Autoglass
a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »
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Trainee Technician

Watford, Hertfordshire, South East, United Kingdom
Autoglass
a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »
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Field Sales Engineer

Chelmsford, Essex, South East, United Kingdom
Mercury Hampton
within a thriving business. Key Responsibilities: • Sell advanced precision engineering/machine tools products. • Provide technical sales support via phone, email, and in-person customer visits. • Conduct machine installations and customer training sessions. • Attend exhibitions and trade shows • Manage an already successful independent territory (South East & East Anglia … with high revenue potential. Qualifications and Experience: • You must have: A proven track record in Technical Engineering Sales, ideally within machine tools, tool holding, precision manufacturing, CNC machining etc. • Ability to work independently with an entrepreneurial mindset. • Excellent communication skills and a self-confident customer-facing manner. • You … Halstead, Brentwood, Basildon, Southend-on-Sea. Join our client, a leading high-tech company that values its people and is dedicated to delivering exceptional customer experiences. This is your chance to take on a challenging role with high responsibility and make a lasting impact within a company poised for more »
Employment Type: Permanent
Salary: £40,000
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Senior Compute Library Engineer

Cambridge, Cambridgeshire
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had extensive experience in the mentorship of more junior engineers or leading teams within this space and you will be utilising hardware features of GPU and accelerators … with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Senior Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
Employment Type: Permanent
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Digital Designer

Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
IO Associates
Photoshop, Xd, Figma (animation and motion graphics experience in AE is a plus). Have a practical understanding of UX/UI/CX within a digital ecosystem. You will also be a team player, and be comfortable with leading from the front with the ability to come and more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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Support Advisor

Brentwood, Essex, South East, United Kingdom
Hilton Community Services Ltd
Ipswich, Drivers only MAIN PURPOSE To take a lead role in championing our customer service standards, deputise for S ervice Managers, and mentor Team Leaders and Support Workers to ensure all Tenants receive individualised high quality support. AREAS OF RESPONSIBILITY To promote and communicate with all our Tenants and … families in a manner that exceeds their expectations. To ensure all staff communicate politely and helpfully at all times to add value to the customer experience. In other words, giving our customers the best possible service each and every time. To take a lead role in providing high quality more »
Employment Type: Permanent
Salary: £30,000
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ML Compiler Engineer

Cambridge, England, United Kingdom
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … also analyse various ML and HPC benchmarks and applications, developing and applying new optimisations. What's required for this ML Compiler Engineer position? Extensive experience in compiler development Generating compiler back-end code Parallel programming experience - OpenCL, CUDA, OpenMP etc Experience with Assembly, binary, runtime, operating system more »
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Compute Library Engineer

Cambridge, Cambridgeshire
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … collaborate with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
Employment Type: Permanent
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Customer Experience
the East of England
10th Percentile
£23,000
25th Percentile
£31,198
Median
£52,500
75th Percentile
£62,500
90th Percentile
£81,250