Customer Experience Jobs in the North of England

101 to 125 of 162 Customer Experience Jobs in the North of England

Light Vehicle Apprentice - Darlington

Croft Road, Darlington, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,062.40
Posted:

Light Vehicle Apprentice - Altrincham

258 Manchester Road, Altrincham, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Light Vehicle Apprentice - Chorley

Bolton Street, Chorley, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,062.40
Posted:

Light Vehicle Apprentice - Blackpool

1 Welbeck Avenue, Blackpool, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

E-Commerce Executive

Manchester, England, United Kingdom
MCR Collective
to ensure as a business we’re being as reactive as possible to trade. Maintaining the website and CRO including all elements of the customer experience including (but not limited too): Add to basket, checkout completion, search, navigation, photography, copy, online visual merchandising, mobile optimisations. Devise both acquisition … and retention plans to ensure we’re fulfilling a full customer lifetime cycle across but not limited to CRM. Working closely with the content & social exec to ensure brand alignment across all customer touch points. Manage regular reporting of key KPI’s including Revenue, sessions, CVR, GP and more »
Posted:

Security Service Engineer

Greater Manchester, England, United Kingdom
Complete Security Recruitment
your role? An opportunity has arisen to join a leading Security systems Company as a Service engineer covering Manchester and the surrounding areas. Previous experience of working with Security systems such as C-Cure is preferable but is certainly not essential as our client offers a world-class training … programme and personalised development plant for EVERY employee. Our client's customer base includes some of the world's most recognisable brands, and the customer experience is front and centre to everything that they do. Our client has an outstanding, positive culture, which is why candidates regularly more »
Posted:

IT Solutions Technician Apprentice Level 3

Time Central, 6th Floor, 32 Gallow Gate, Newcastle, England
MOTT MACDONALD LIMITED
o Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues. o Deliver an outstanding customer experience by focusing on our employees' needs and providing timely resolutions with clear and regular communication. Desktop Services o Provide support for employees more »
Employment Type: Advanced Apprenticeship
Salary: £17,350.00
Posted:

Technology Sales Executive (Grad/Entry-Level)

Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Hybrid / WFH Options
Softcat
can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »
Employment Type: 910
Salary: £24,000 Per Annum - £27,000 Per Annum
Posted:

Product Owner

Knutsford, England, United Kingdom
Hybrid / WFH Options
Innova Recruitment
who are evolving their core platform to support their international expansion plans. As a Product Owner here, you will be crucial in driving customer-centricity externally and lean software delivery internally. You’ll be working across a range of initiatives for their core fulfilment platform and, as such, someone … trusted to do what you do best – add value To define a cohesive vision and roadmap for your digital products, enhancing the business/customer experience at all points Collaborate with the broader development and QA team to deliver consistent, high-quality output Opportunity to work with a more »
Posted:

Technical Architect

Sunderland, England, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … teams, to gather requirements and present solutions. Providing technical leadership and guidance to development teams during the implementation phase. You’ll have: In depth experience designing and delivering enterprise systems, evaluating existing IT systems and advising on technology choices Proven ability to explain and demonstrate technical choices to both … technical and functional stakeholders In depth experience of service-oriented architecture development Experience writing clear and concise technical documentation such as high-level designs, low-level designs, system discovery documents. Excellent client presentation skills Excellent knowledge of AWS and cloud native architecture including understanding of well architected framework more »
Posted:

Administrator

Doncaster, South Yorkshire, Yorkshire, United Kingdom
ATA Recruitment
Experienced in administrative duties in a corporate environment (ideally recruitment) IT Literate – including MS Office – Outlook, Word Excel Enthusiastic about providing a first-class customer experience Inclined to take full ownership of our processes and ensure they are implemented correctly Highly literate and numerate Confident when liaising with more »
Employment Type: Permanent
Salary: £24,000
Posted:

Business Development Manager - Land Acquisition

Leeds, England, United Kingdom
Zest
s offers are put forward to the landowner/agent.Results and Key performance indicatorsLand opportunity volumes successfully appraised from new leads and existing partnersEnsuring customer deliverables are produced and delivered in a timely mannerCollation and provision of supply chain and logistics audit and maintenance informationCreation of land valuations and … advice that allows informed decision making and results in targets of land acquisition being achievedOutstanding customer and potential customer experienceWork completed on time, to a high standardManagement of the end-to-end process to ensure successful customer facing content creationUp-to-date and accurate sales ledger and … for a private or public organisation.A solid network of relationships with land vendors, agents and other stakeholders across the operating geography.Strong organisational skills, with experience communicating with external and internal stakeholders.Experience in networking and building relationships within the land development sector.An understanding of planning policy, maintaining up to date more »
Posted:

Project Coordinator

Gateshead, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Onecom
detail and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not … Leased Lines; -Hosted Telephony Solutions -On-Site Telephony (PBX) Systems. - Lead on projects, manage the process and provide weekly reporting via calls with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process … and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes and procedures - Provide regular communication, support and project status reports to customers via email and telephone - Provide support to Project Delivery Managers - Management and provision of more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Omnichannel Marketing Manager

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Interaction - Leeds
the Omni-channel Marketing Manager you will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across our stores, our own web site, third party marketplaces like Amazon and eBay plus B2B customers. You will work closely with, senior … management, our buying and sales teams and Brand partners like Samsung and Bosch to ensure a seamless omni-channel experience for our customers. Key Responsibilities: Develop and execute omni-channel marketing campaigns to promote products, promotions, and events both online and offline. Manage the store's digital presence, including … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimization. Work closely with external agencies and Brands to execute marketing initiatives and campaigns. more »
Employment Type: Permanent
Salary: £35,000
Posted:

Lead Product Designer

Liverpool, England, United Kingdom
Acorn Insurance and Financial Services Limited
These journeys are the core of our business,and they cut across both web and mobile. In addition to improving and transforming our existing customer experiences, the Lead Product Designer will also work on new products and features that will help us delight, retain, and add value well beyond … expect from an insurance company. You’ll have a passion for improving conversion and retention and you’ll be the owner of all user experience design for the digital team. You’ll own things such as redesigning landings, purchase flows and launching new insurance products, both in app and … on web. As part of the Digital team, you will work closely with Product Managers, Business Analysts and Engineers to explore customer problems and solve design challenges with simple and impactful solutions. Success is measured by how impactful your designs are to conversion and our customers’ trust and desire more »
Posted:

Area Sales Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
The Recruitment Group
leader in the design, manufacture, and distribution of filtration and fume extraction equipment. Our client has a global presence and delivers a world-class customer experience. With 30 years of experience in providing fume extraction solutions that are reliable, high quality, and with a low lifetime cost of … manufacturers to global market leaders. Purpose of the Area Sales Engineer role: The Area Sales Engineer will play a pivotal role in expanding our customer base and maintaining strong connections with current clients. The successful candidate will possess a deep understanding of compressed air and gases, coupled with excellent … the Area Sales Engineer role: Identify and pursue new business opportunities within the Northern UK territory. Keep up to date on industry trends and customer needs. Nurture and strengthen relationships with existing clients. Provide excellent customer support and address inquiries or concerns promptly. Collaborate with other areas of more »
Employment Type: Permanent
Posted:

Ecommerce Data Specialist

Gateshead, England, United Kingdom
Hybrid / WFH Options
Central Employment
Team and using data to enhance product merchandising, search engine optimisation and on-site content. Continuous testing of the websites to ensure a frictionless customer experience. Regular auditing and maintenance of the stores to ensure high performance and conversion. Analysing data from Google Analytics and 1st party sources to … on-site content affects Search Engine Optimisation. The ability to use data to drive decision-making, including Google Sheets and Microsoft Excel skills and experience with analytics platforms. A high level of experience with GA4, including some experience with implementations and the Data Layer. A high level … of experience with reporting and Business Intelligence tools such as Looker Studio. more »
Posted:

Business Analyst

Manchester Area, United Kingdom
MacGregor Black
departments. This is an opportunity to contribute to a company celebrated for its innovative designs and a workplace that values collaboration, creativity, and a customer-centric approach. You will report directly to the Project Manager and will play a key role in enhancing our order management systems, encompassing order … driving change and promoting efficiency across the business through strategic IT and business solutions. Key Responsibilities: Align IT initiatives with business objectives to enhance customer experience. Analyse current business processes: document "as is" and "to be" scenarios. Maintain comprehensive project documentation and manage project timelines. Develop and execute project … in technology trends and business process innovations. What are we looking for? Passion for data and analytics. Proven analytical abilities and strong documentation skills. Experience explaining complex IT processes to non-technical stakeholders. Highly organized, adaptable, and capable of managing multiple priorities. A problem-solver with a strong drive more »
Posted:

Technical Lead

Sunderland, England, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … technical documentation Being hands on when necessary Partnering effectively with client project teams Leading a cross-functional development team You’ll have: In depth experience building enterprise systems, evaluating existing IT systems and advising on technology choices Proven ability to explain and demonstrate technical choices to both technical and … functional stakeholders In depth experience of service-oriented architecture development A solid grasp of TDD/BDD Experience writing clear and concise technical documentation such as low-level designs and/or software specifications Excellent client presentation skills Excellent knowledge of AWS and cloud native architecture Experience more »
Posted:

Digital Marketing Manager

Wakefield, West Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
a Digital and Ecommerce Marketing Manager to join our diverse and inclusive marketing team, stepping into a role that's central to enhancing our customer digital experiences and shaping innovative marketing and ecommerce strategies. Your experience with organic and paid search, SEO, and PPC will be crucial as … oversee digital strategies. With a focus on budget management and interest in emerging technologies, you'll collaborate closely with internal and external stakeholders, boost customer database growth, and negotiate compelling strategies with our senior leadership team. Your role will involve staying ahead of digital trends, adeptly negotiating requirements, managing … written communication, meticulous attention to detail, and the ability to prioritise and execute tasks within tight deadlines. You will demonstrate a developed understanding of CX and UX, possibly from a background in B2Binbound marketing. If you are experienced in a digital marketing environment, have experience managing teams and third more »
Employment Type: Permanent
Salary: £50,000
Posted:

Lead UX Designer

Chester, Cheshire, North West, United Kingdom
Hybrid / WFH Options
SYKES COTTAGES LTD
on becoming the UK's number one holiday rental agency and will stop at nothing to reach our goal, combining over 30 years industry experience with our fierce company drive to become the best in the market for what we do. What started as a small, family-run company … will be a constant role model for the Sykes values, and ensure they become a way of working for the whole team giving every customer (internal and external) a World Class Customer Experience. The role includes identifying, sharing and spreading best practise throughout the business, and demonstrating excellent … in those who have the potential to hold these values, as for this position, we ask you to have the following key skills: Proven experience working in a similar role. Knowledge of multiple design methods and principles and how to apply them. Experience using design and prototyping tools more »
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Full Stack Engineer (.NET/React) | £80,000

Manchester Area, United Kingdom
Venchr
leadership positions. Working closely with the Product Director, you'll refine and size the development backlog, elevate our technology platform, and deliver an unparalleled customer experience. If you thrive in collaborative, creative teams, and have a track record in similar environments, we'd love to have you on board. … Experience: Over 5 years of commercial experience with an excellent understanding of Azure. Experience in developing bot/automation technology within Microsoft or Google Cloud Platform. Essential experience with C#, Python, JavaScript, NodeJS, .NET, React, HTML 5, CSS, and Bootstrap. Azure Function Apps & App Services, Agile … Azure system architecture, performance, and security. Previous involvement in team projects of varying complexity. Desirable Skills: Automated testing. Understanding of Progressive Web Application Technology. Experience working with Azure Cognitive Services and Open AI. Experience with Azure Front Door/NAT Gateways. If you are interested, please reply by more »
Posted:

Proactive Service Operative

Washington, Tyne and Wear, North East, United Kingdom
Evri
issues of “undelivered” & “delivery disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any … issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to any requests from the central CX team where you can support on the ground to find a parcel. Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution … to the CX team to communicate to the end customer. Ensure that all available systems are used to their full potential and all avenues are explored to resolve every parcel enquiry and that all information, scanning in particular, is updated for every stage of the parcel journey. Escalate any abnormal more »
Employment Type: Permanent
Salary: £22,000
Posted:

Senior Reliability Maintenance Engineering Technician

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Amazon
apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent. Multi-skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC-based control systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan … written & verbal) in English and the local language at CEFR Level B2 or higher. DESCRIPTION Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician more »
Employment Type: Permanent
Posted:

Information Security Officer

Northallerton, North Yorkshire, Yorkshire, United Kingdom
North Yorkshire Police
who is keen to foster a positive and inclusive team culture and ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and … services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. To act as Force Accreditor of information systems to ensure the effective risk management of the forces data and network to allow continued … interpersonal skills, including the ability to effectively communicate with a broad range of diverse and demanding customers across a variety of platforms. Have demonstrable experience of making risk-based decisions and ideally have experience in dealing with high pressure situations. The idea candidate will also have: An in more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Experience
the North of England
10th Percentile
£24,196
25th Percentile
£27,500
Median
£43,461
75th Percentile
£58,750
90th Percentile
£89,000