101 to 125 of 140 Customer Retention Jobs in the UK

Trust corporate objectives. The post holder will: Deliver agreed annual sales and revenue targets in terms of new business, in-year revenue and client retention Identify, develop and secure a pipeline of opportunities across health and/or justice sector clients Design and develop successful proposals, bids and … and demonstrable experience of operating in a supplier/commissioner environment and of developing professional relationships with procurement decision-makers Exhibit excellent communication and customer service skills and an ability to obtain a comprehensive understanding of client issues and needs, translating those into business opportunities and solutions Exhibit strong more »

to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of more »

Tufin's Customer Success team is in search of a passionate Technical Account Manager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for clients, guiding … practices that encourage greater product utilization among clients and internal teams. Collaborate with sales teams, emphasizing the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional … customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations to ensure client infrastructure is optimized for seamless adoption of Tufin products. Offer detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure more »

audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »

proficient at scoping and planning the delivery of digital engineering projects. Preferably within a digital agency and a proven track record in sales, client retention, and growth. Excellent client-facing skills, organisational prowess, attention to detail, and strong written and verbal communication abilities are a must. Adaptability is … and to proactively come back and truly inspire them Organised with your own and others time to achieve deadlines Excellent track history with client retention and growth Fast, credible and quick to provide superlative client experience and communications Understands the goals and priorities of the client, the competitive more »

market and product understanding. Acting as the primary point of contact for clients, ensuring timely and successful delivery of Omdia’s solutions according to customer needs and objectives. Work with the marketing department to design and implement a marketing program geared toward our target segments. Work collaboratively to promote … makers, influencers, and industry stakeholders. Act as a trusted advisor to clients, understanding their business challenges and proposing tailored solutions. Ensure high levels of customer satisfaction and retention. Sales Targets and Reporting: Set ambitious sales targets and work towards exceeding them, contributing to the overall company revenue goals. Provide … foresight to anticipate obstacles and needs. Has gravitas and mental agility when presenting solutions, creates proposals and close sales based on thoughtful analysis of customer needs and expectations. Additional Information 25 days annual leave plus bank holidays, 4 days for volunteering and a day off for your Birthday! Friendly more »

industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »

next level? Read on and apply today to be part of our innovative team! The Role As a Technical Product Owner, you will represent customer requirements and manage the delivery of robust solutions on the Zoho platform. Working collaboratively to manage the delivery of the product roadmap, you'll … provide solution enhancements that meet user requirements in a timely and cost-effective manner, driving customer satisfaction and retention. Youll create detailed specifications and prototypes and test and communicate conceptual ideas and design rationale to customers, ensuring a cohesive user experience. Additionally, you will: - Create, test and modify custom more »

CRM Executive Manchester £28,000 Forward Role are working with a global, fast paced, B2B business that are in hyper growth mode. Here, no 2 days are the same. You'll work in a stylish and modern top floor office more »

and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »

Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »

It Managed Services. We have happy customers who love us for our honest and straightforward approach, our in-depth technical know-how and our customer-first service. We are now looking to employ an energetic Account Manager. If you have experience in communications focused B2B sales to SME and … them and their business. Every day will be busy and challenging but always varied, fun and rewarding. Every day you will need to: • Deepen customer relationships via phone, video, and email • Maximise the profitability of every customer through retention, cross-sell, and up-sell • Diversify your more »

case study 🦄 Reporting to: VP of Ops 👏 Company size: Start-up 🎯 Key Responsibilities: MUST HAVE B2B SaaS experience in a start-up environment Own customer satisfaction, retention, and expansion for all customers. Establish trusted relationships with each client to drive loyalty. Train and engage users around the … product and connect it to customers Define and implement scalable Customer Success processes. Experience upselling, understanding processes & can convey customer value. Have managed larger client relationships & can think strategically for $1bn+ accounts. This role will be siloed for the first 12 months then you will begin to start more »

Adobe Execution Manager Salary: National circa £40,000, London salary £50,000 - £60,000 We are looking for an expert CRM (Customer Relationship Management) system user, who has prior experience of building, quality checking and deploying marketing campaigns, to undertake the position of Adobe Execution Manager. Prior knowledge of … with ease. A bit about the job: This is a new role within our CRM Centre of Excellence, which sits within Aviva’s wider Customer & Marketing team. You will report into our Adobe Execution Lead and will be tasked with delivering campaigns, via Adobe Campaign, to support acquisition, cross … sell, customer engagement and retention across all Aviva products. You will also be responsible for the maintenance and optimising of all BAU campaigns, as well as accountable for building new, innovative campaigns. Aviva introduced “smart-working” in 2020 and encourage flexible working; however, the successful post-holder more »

some of the largest companies in North America and Europe. You will be expected to architect, design, develop, and test solutions as defined by customer’s daily tasks and strategic projects. As a member of the Professional Services team, you will be expected to collaborate across departments including Sales … Engineering, Customer Success, and Account Management to ensure maximum customer satisfaction and retention. Responsibilities: ● Work with multiple customers on several implementation projects and provide ad-hoc support for bespoke solutions. ● Support customers remotely and on-site as the technical expert to provide guidance and best practices in adapting … our technology to their processes. ● Architect, design, develop, and test solutions toward customer’s daily tasks and strategic projects. ● Provide advanced technical support for customers with custom implementations. ● Be a technical expert not only in CHEQ products, but in all aspects of MarTec such as digital advertising, analytics, website more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

candidate will be able to build strong relationships with key decision-makers and influencers within target accounts and collaborate with internal teams to ensure customer satisfaction and retention.‌ Key Responsibilities: Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual revenue targets Conduct product demonstrations … and presentations to key stakeholders and decision-makers Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention Collaborate … with internal teams to ensure timely delivery and implementation of products and services Maintain accurate and up-to-date records of sales activities and customer interactions in the company's CRM system Stay up-to-date with industry trends, competitor activities, and customer needs to continuously improve sales more »

the client’s focal point for SGS Kn/CBE services post contract award and work to the agreed client plan. Focus on maintaining customer satisfaction and maximising the opportunities for expanding our service offering as well as revenue Develop and deploy global co-operative agreements within the SGS … and outcomes of the SGS services delivered. This includes performance reporting and trend analysis from the programs delivered. To achieve sales targets/client retention targets set by Global Head International Sales & Accounts. Qualifications PROFILE A post-secondary education (degree and/or diploma) in a Business-related more »

and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »

across the UK, US and Europe Pre-IPO with over $100M in VC funding Clients: Mondolez, Pepsi, Cadbury, Nike, P&G The Role: The Customer Success Director is instrumental in driving client happiness and business growth on a global scale. Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct) Management and development of junior team members Product expert; confident translating customer needs into product-led solutions Needs: The Customer Success Director will have a solid understanding of the AdTech and Media space. Coming from an AdTech vendor, or more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities. WHO YOU ARE FPG Customer Success Consultants are exceptional individuals that embodies excellence in account management and customer success. You’ve demonstrated your prowess in these areas, and … Join us and be a part of a team that’s passionate about unlocking potential and elevating performance. WHAT YOU WILL DO As a Customer Success Consultant at FPG, your role is pivotal in ensuring that each customer embarks on their journey with us successfully. Your responsibilities span … the entire customer lifecycle, beginning with the activation process. This process includes immersive live virtual delivery sessions that unveil the FPG Foundation Framework – the formula for success in the FPG program. Your mission is to effectively articulate this framework, securing buy-in at all levels and helping customers understand more »

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »

commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% client retention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »