76 to 100 of 182 Customer Service Jobs in Manchester

the Adviser journey. Identifying areas of concern or development needs of Advisers and address promptly, putting development plans in place where necessary. Ensuring excellent customer service is consistently delivered to ensure a high quality customer journey. Leading side by side and/or remote coaching and provide … of stakeholders to influence change and form strong working relationships. Strong organisation skills with ability to prioritise and meet deadlines. CEMAP or equivalent financial service qualification is essential. CeRER qualification is desirable. Please note this role will involve travel across the North and Midlands region of England, therefore you … 30am – 4:30pm (For example, 8.00am-4.30pm, 9.30am-6.00pm) Holiday allowance from 22 days, depending on your job level, rising with each year of service and a buy/sell holiday option. Matched Share Scheme Pension scheme with employer contributions up to 8% Enhanced Parental leave and Family leave more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Location: Manchester and surrounding areas Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

and detail-oriented Administrator to join the established team on an initial 6-month contract basis. The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. Responsibilities: Processing all required spare parts orders and expediting requests for upcoming projects Placing large parts orders for Projects (MC & FA). Providing support to other DI businesses for procurement activities. Management … calls received etc. Ensuring the compliance with the relevant KPI targets. Ensures a high quality standard of the ticket/activity/iBase/customer data base entries. Monitor customer satisfaction requirements. Prequalification Questionnaire support for the FS elements. Qualifications/Experience: Excellent interpersonal skills, in particular telephone more »

containing numerous high value accounts controlled by Spanish speaking stakeholders. Maintain strong relationships with clients, addressing credit-related queries and concerns. Collaborate with sales, customer service, and finance teams to ensure seamless credit processes. Keep meticulous records of customer payments, ensuring accuracy and timeliness. Analyse payment trends more »

Level Executives and following a structured sales process. You'll analyse client trends and create sales strategies to cross and upsell into your existing customer portfolio and use your developed relationships to attract new customers to Moorepay. Throughout, you'll collaborate with both Operations and Marketing to develop these … the requirements. Key responsibilities include: Holding regular account reviews with clients to identify their requirements. Maintaining a thorough knowledge of the companys products and service offerings. Articulating solutions through demonstrations and proposals to match client requirements. Developing relationships to attract and retain clients within your portfolio. Driving revenue within … the company in a professional manner and building excellent relationships with clients to the companys benefit. Replying to customers following requests for information and service issue resolutions. Skills & experience Proven sales professional with experience in a sales quota carrying capacity (£200k TCV per annum or more). Excellent customer more »

Projects Lead subject support for PE and Project Qualifications to achieve goals, milestone and KPIs for the subject Be responsible for reactive and proactive customer focused activity. Enhance our customer service offering. Develop, consult and deliver key subject specific messages to internal and external stakeholders and customers more »

performance. You will be joining a team that is hard working, talented, enthusiastic and helps support one another to develop, whilst delivering a crucial service for the Business. The daily workload is challenging and fast paced. Work requests and communications need handling in timely manner, ensuring any urgent requests … and written communication. Excellent attention to detail. Proven organisational skills. Ability to multi-task, context switch and work effectively under pressure. Enthusiastic with a customer focused attitude. Previous experience in a customer service or administration role. Experience using Jira would be beneficial. Understanding of the gambling industry more »

the companys claims needs, such as Registering new claims and reporting to insurers Dealing with incoming correspondence Liaising with insurers where necessary Providing great customer service at all time Actively contribute to the delivery of the companys Claims Vision. To develop strong foundations in claims handling skills and … Verlingue sites in the UK. The Claims Team is regarded as the shop window of Verlingue and is responsible for delivering an exceptional claims service to clients. Key Accountabilities To assist clients with the presentation of their insurance claims To develop an appropriate level of technical claims knowledge in … and cost-effective manner without compromising on quality or client satisfaction To demonstrate the ability to keep own work clearly prioritised and actioned within service standard commitments. To demonstrate the ability to actively support the broader Claims team to deliver on the collective service standard commitments. To drive more »

skills with the ability to prioritise own workload and deal with conflicting priorities. Flexible to meet business demands. Keen and willing to learn. Good customer service skills Show initiative and demonstrate they can think for themselves and act when necessary. QUALIFICATIONS: Grade 4 in GCSE English Language and more »

to £28,000 Job Type: Full Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. The Framework Coordinator is part of the Programme Team within the … will work collaboratively with the wider team to make best use of performance data to enable the Affordable Development Team to continually improve our service offer. You will deliver excellent customer service to all stakeholders including new customers, Homes England, Local Authorities, internal colleagues, external consultants and more »

Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience … of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and … CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer more »

to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles Ability to adapt to, and lead people through change Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. Understanding of the end-to-end KYC/KYB and Business onboarding processes Excellent written and verbal communication skills Ability to balance workload … your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company more »

to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles - Ability to adapt to, and lead people through change - Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Excellent written and verbal communication skills - Ability to balance workload … your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company more »

that material availability aligns with manufacturing. The planner/schedulers also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/schedulers will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Creative Support is seeking an experienced and caring professional to oversee and develop our Out of Hours service (OOHS) based at our friendly Head office in Stockport. The ideal candidate will have excellent customer service skills and remain calm when advising and helping staff, service users … advisors. The candidate will be responsible for receiving and logging calls and giving appropriate advice and support to callers, providing an excellent standard of customer care at all times. The core purpose of the role is to respond to social care related issues and incidents arising from Creative Support … services nationally. Full training and support provided The post holder will be responsible for leading a long established team as the Out of Hours Service has been in operation for over a decade and offers expert internal advice from 20.00 until 08.00 seven nights a week. The post holder more »

than OEM supply chains and price negotiations to improve the business cost position in the market place. 6. Develop and maintain supplier relationships. Preserve customer service standards when navigating complex situations. Regularly look for common ground and encourage collaborations among team members. 7. May requires limited travel. Education … equipment replacement parts business and/or automotive related replacement parts business preferred · Experience working in Enterprise Resource Planning System a plus · Aviation Ground Service Equipment experience a plus · Global industrial and/or automotive experience a plus · Tire experience is a plus · Ability to thrive in high volume more »

best funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy … onboard new aggregator sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class service delivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the more »

good numeracy and literacy, good time management Excellent communication skills, interpersonal skills and telephone manner- good team player, flexible attitude and can deliver excellent customer service Commutable to Oldham on a daily basis for this office based full time permanent role (it is not remote, hybrid or part … role include; Maintaining and managing the CRM sales databases (Salesforce), inputting data, managing data, running reports, reporting and coordinating data Sales Order process-incoming customer calls- logging enquiries, analysing enquiries, triage management ensuring enquiries are forwarded to relevant person, correct department. Producing, creating daily Excel reports, analysing data such … as customer spend analysis and daily sales analysis, using pivot tables and Look ups. Analysing trends, market research of competitors and customer trends, sales pipeline To apply please email your cv with salary expectations and availability and how you meet our clients sales support administrator criteria. Don't more »

sales growth for the instrumentation product range across EMEA, in particular pressure sensors and load products. Implement proactive sales strategies, including lead guidance and customer interactions. Lead sales projects, develop winning strategies, and deliver technical presentations. Gather and coordinate customer feedback for continuous improvement. Support team members in … Preferably Instrumentation or Electrical) or an industrial instrumentation & process control background Knowledge of Pressure Sensors and/or Load products would be an advantage Customer service experience is essential, within a high paced environment Candidates must be commutable to Manchester and happy to work in an office environment more »