51 to 75 of 91 Customer Service Jobs in the North East

solutions cover healthcare, councils, police, local authorities, schools, and universities in the public sector as well as private sector organizations. Our central focus is customer service and our aim is to provide high quality products and solutions. We have provided these solutions for over 75 years and have … devices. Collaborate with colleagues to resolve network connectivity and security-related concerns. Monitor network performance, diagnose problems, and implement necessary fixes. Manage and process customer supplied data for direct mail projects within current GDPR standards. Provide assistance to shop floor workers when they are unable to resolve software related more »

Passion for technology - Knowledge of troubleshooting software, hardware and networking - Good communication skills If you enjoy complex problem solving, pride yourself on providing excellent customer service and have an interest in the newest technology on the market then please apply to find out more! Graduate/Junior IT more »

Good use and understanding of Microsoft Office products with specific focus on Outlook, Teams, Word and Excel Good written and verbal communication skills Good customer service skills - on both telephone and email Planning and organisation skills - ability to manage workload to meet deadlines Ability to use own initiative more »

communication with the Platform and Infrastructure Manager to ensure seamless security maintenance and improvements. Responsibilities: Conduct Cyber Essentials & Cyber Essentials Plus Assessments for our customer base. Perform network security audits. Conduct external and internal penetration tests. Provide support during major security incidents across all incident response phases. Proactively monitor … internal infrastructure using toolsets, remediate issues, and provide recommendations. Design, implement, and provide support for customer security solutions. Serve as a senior security escalation point for the Service Desk. Configure and maintain SIEM systems. Participate in presales meetings with customers. Required Skills: Certified Cyber Essentials Assessor. Certified Cyber … designing and delivering cybersecurity solutions across diverse environments. Proficient in both on-premise and cloud technologies. Excellent organizational skills, effective communication, and a strong customer service focus. Benefits include: Unlimited annual leave (yes seriously) Flexible working options Social events Accreditations and Training Career progression plan Healthcare benefits Wellbeing more »

the knowledge and expertise needed to excel. You will work closely with sales and administration colleagues, accepting telephone orders and inquiries to ensure seamless customer service. Maintaining familiarity with all supplied air conditioning and refrigeration products is a key responsibility of the Applications Manager. As the Applications Manager, you … will be tasked with enhancing the quality and effectiveness of the Midea design team by regularly monitoring service levels. Managing the project database and maintaining standards and effectiveness of quotations are essential duties for the Applications Manager. Building and maintaining strong customer relationships will be a priority for … Requirements: The Applications Manager must be able to work under pressure in a fast-paced environment. Excellent IT skills, along with exceptional communication and customer service skills, are essential for the Applications Manager role. Proficient use of Microsoft programs such as Word, Excel, and PowerPoint is required. Previous more »

We are looking for a skilled engineer to join our team in Alnwick. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is … phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Helping to train and mentor apprentice engineers Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers … engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach more »

We are looking for a Technical Support Engineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect to take calls … talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business with ideas and support from customer feedback. more »

Job DescriptionAre you passionate about AI and embracing change across the business?We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer … role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our customer promises are upheld and too deliver an exceptional customer experience.Summary of your day to day?Prioritise backlog of feature enhancements for current chatbot … GMO tech stack and Sage products to drive resolution and seamless handoverDevelop Bot personas (task bot, knowledge bot) and identify common components to complete customer tasks (e.g. authentication, search/NLU)Support regional content owners and bot authors to write high performing automated journeys (high containment, low effort, high more »

Are you passionate about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. … role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current … tech stack and Sage products to drive resolution and seamless handover Develop Bot personas (task bot, knowledge bot) and identify common components to complete customer tasks (e.g. authentication, search/NLU) Support regional content owners and bot authors to write high performing automated journeys (high containment, low effort, high more »

or Practitioner Level Design qualification What we offer: 25 days holiday Enhanced Maternity, Adoption and Paternity leave Access to employee assistance programmes Online GP Service, 24 hours a day, 365 days a year Discounts with national retailers Eye care vouchers Mobile Phone Discounts Reward & Recognition Scheme At Morrison Data … leading metering services business - and were still growing, with some exciting times ahead! As an award-winning business, we pride ourselves on our diligence, customer service and expertise. Were constantly evolving our services, introducing innovative solutions, and using our core capabilities to be at the forefront of the more »

HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. Demonstrable experience in asset management, lifecycle management, customer service and change management activities/fields. Knowledge of change management tools and techniques and best practice asset management. Good IT skills including more »

it. They have good communication skills and must be able to work collaboratively with clients, vendors, and other technical colleagues Individuals have a strong customer service orientation to ensure that all projects, support requests and incidents are resolved in a professional manner Training Why choose our Cyber Security more »

to a brand new site in April 2024 in Newcastle-under-Lyme. You will be responsible for: Preparing and submitting quotes in line with customer requirements and health and safety requirements Responding to customer enquiries by telephone, email and post Following up quotes to ensure order success Processing … submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customer service and query resolution skills Proficiency in MS Office Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the more »

on a well established hospital contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely with the customer to price and deliver works, utilising and managing subcontractors for delivery. The Role Act as Project Manager to the Contract client and relevant groups … variation P+L keeping to budgets and maximising efficiency and profits where possible. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Head of Projects to ensure … excellent customer service is provided to our client and customers. Work on project pipelines amounting to over £3.5M Qualifications & Experience Demonstrable experience in a Small works/Lifecycle PM role on an hospital contract Ability to manage multiple project workflows Good report writing skills. Good operational and communication more »

identifying suitable supply chain partners and subcontractors as required. Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff. Tackle discrimination and harassment, and promote equality and diversity in the workplace. Reduce sickness absence; work place accidents; and promote zero tolerance … have a personal development plan, and support staff in reaching their full potential as identified through the appraisal process. Escalating/resolving complaints or customer enquiries of all types where necessary. To help develop and champion customer service standards for the team and ensuring that standards are … champion a relational and educational approach to sales and marketing, inherent with NHS values. Develop and oversee the accurate preparation of tenders, proposals and service level agreements, ensuring that profits are maximized in the short and longer term. To provide lead nurturing support and strategy development for new business more »

insight which supports the fundraising team’s plans. Is this role for you? Ideally, you will have experience of working in a supporter or customer service environment. Experience of working with a CRM database (preferably Raiser’s Edge) to manage supporter or customer information. You will be more »

providers, housebuilders, local authorities, and housing associations. Develop strong, long-term relationships with clients, understanding their unique needs and exceeding their expectations. Deliver exceptional customer service, ensuring a smooth buying experience and fostering brand loyalty. Achieve and exceed ambitious sales targets through effective account management strategies. Identify new … communication, interpersonal, and negotiation skills. The ability to build strong, trusting relationships with clients at all levels. Strong understanding of the trade sector, including customer needs and buying behaviours. A self-motivated, ambitious, and results-oriented approach. We offer a competitive compensation package, including: Salary of circa more »

in every 2 Saturday mornings, 4 hours The Person: Parts Advisor or similar Knowledge of automotive parts Reference: BBH13268 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Parts, Truck, Trailer, Mechanic, Customer Service, Sales, Durham, Newcastle, Sunderland, Washington If you're interested in this role, click 'apply now more »

grow salesProvide revenue forecasts and review sales results to ensure targets are being met; take corrective action where requiredMaintain accurate and up to date customer records in the company CRM systemAssist the product management teams to define and improve the product portfolio for use in the residential and small … to identify and convert new accounts while maintaining existing relationshipsDemonstrated success in operating effectively in an entrepreneurial, fast-paced, complex, rapid growth environmentA distinct customer service focusExcellent interpersonal verbal and written communication skills.Fluent EnglishA hungry go-getter with a strong can-do and hands-on attitude.An energetic, highly more »

research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

performance, risk mitigation, policy development, and training teams. The role emphasizes maintaining up-to-date knowledge of legislation, supporting health and safety culture, delivering customer service excellence, providing targeted support, managing assets, and assessing operations with a compliance-first mentality. Problem-solving and optimising Facility Management operations are more »

Knowledge: A passion for and a basic understanding of IT. Ability to work independently and as part of a larger team. Excellent communication skills; customer service experience would be beneficial. Good knowledge and competence in Windows, Excel/Sheets, and Google Chrome (Not essential). Minimum grade of more »

it. They have good communication skills and must be able to work collaboratively with clients, vendors, and other technical colleagues Individuals have a strong customer service orientation to ensure that all projects, support requests and incidents are resolved in a professional manner Training Why choose our Cyber Defender more »

Can you charm your way into closing deals? Show us your winning approach! Unwavering Accuracy: Possess a keen eye for detail and ensure impeccable customer service in every interaction. Precision matters when it comes to protecting homes. Communication Master: Build strong relationships quickly, listen attentively to each customer more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »