Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
role, you will play a critical part in optimizing operational efficiency and adherence to schedules, ensuring the optimal delivery of exceptional service in Customer Services or the Alarm Reception Centre. As a Real Time Analyst, you will report directly to the Real Time Manager and collaborate closely with … to meet service level objectives. Provide timely and accurate reporting on performance metrics, highlighting areas of concern and recommending actionable solutions. Collaborate with Customer Services or the ARC leadership to implement strategies aimed at enhancing operational effectiveness and customer satisfaction. Act as a subject matter expert … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong valueproposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
digital marketing, events, content marketing, and PR initiatives. In-depth market research will inform product positioning and messaging, ensuring a clear and compelling value proposition. Sales enablement is key, as you provide tools, training, and materials to boost product knowledge among sales teams. Key duties and responsibilities are … incorporating digital marketing, events, content marketing, and PR initiatives. Tech market insight: Conduct in-depth market research within the IT sector to understand customer needs, preferences, and trends. Analyse competitor products, brands, and positioning to identify opportunities and threats, providing actionable insights for Jigsaw24. Product and service positioning … teams with essential tools, training and materials for effective product selling. Develop and manage sales training and presentations, emphasising the unique valueproposition of Jigsaw24. Customer engagement: Plan and execute IT-specific customer engagement initiatives, such as webinars and workshops, fostering relationships with more »
are critical to keep the solution/product in good health. Create an organisation that is truly data driven and providing the best valuepropositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of … a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated Technical Support Advisors to assist our Verisure colleagues in the field. This role will suit … email. We provide technical support for our alarm security systems, Arlo cameras and programs used by our security experts. Providing excellent levels of customer service to our sales security consultants and field technicians. There is a very collaborative and friendly relationship with our colleagues working in the field. … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong valueproposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »