DesktopSupport Our client is looking for a DesktopSupport Contractor to join ASAP on an initial 3 month contract. This role is for an Immediate start so ideally you will be available to join in the next few days. Outside IR35 £200 p/day … Months Skills/experience 5+ Years experience in DesktopSupport role Previous experience working in a busy IT service environment ensuring support tickets are meeting SLAs. Basic Network & Security skills Microsoft or IBM Certified Professional Knowledge of Information Governance and Security and confidentiality issues A good understanding more »
Hounslow, Greater London, Isleworth, United Kingdom
IF Recruitment
Responsibilities: The DesktopSupport Engineer will be responsible for supporting all end users relating to hardware and software. Managing Incident and Task queues (Servicenow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging … and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups Skills: Experience in Servicenow ITSM for Incident/Request and Asset Management 2+ years of experience in Microsoft Windows desktop level … support 2+ years of providing support as a DesktopSupport/Technical Remote Support, providing End User Support and Customer Service Experience of working in a medium/large corporate environment Must be able to be both a team player and be able to more »
DesktopSupport Engineer London - Office based £35,000 - £40,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role offering excellent … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
Role: IT DesktopSupport Engineer Sector: Education Group Location: West London - Fully Onsite Package: Up-to £32,000, 24% Pension Overview: An Education Group based in West London is growing its IT team to manage the increasing volume of users, tickets, project work, and more! This role provides … deployment tools, and much more!! Benefits: Excellent Holidays/Formal Training/24% Pension/Career Progression/Flexible Hours Key Responsibilities: Provide technical support to end-users, including troubleshooting hardware and software issues. Install, configure, and maintain Windows OS (Windows 10 & 11) Office 365 administration - User account setups … support, licencing, on/off boarding User administration through Active Directory and Group Policy Set up and maintain printers, scanners, and other peripheral devices. Manage and support mobile devices (e.g., tablets, laptops) within the organization. Deploy and manage applications using Intune/Endpoint Manager and SCCM Collaborate with more »
City of London, Greater London, Barbican, United Kingdom
Talent Smart
We are seeking a skilled DesktopSupport Specialist with advertising industry experience to join our team. The ideal candidate will possess strong technical abilities in supporting desktop environments, particularly on macOS systems, and have expertise in managing Jamf and Intune. This role requires excellent communication and customer … service skills, as you will be interacting with various stakeholders across the organisation. Responsibilities: Provide desktopsupport services for macOS and Windows environments, ensuring all systems are functioning effectively and efficiently. Manage and troubleshoot issues related to hardware, software, and network connectivity. Utilize Jamf and Intune to deploy … configure, and maintain desktop applications and settings. Collaborate with internal teams to resolve technical problems and implement solutions in a timely manner. Assist in the setup and maintenance of advertising-related software and tools. Perform regular system updates, patches, and upgrades to ensure security and performance optimization. Create and more »
Employment Type: Permanent
Salary: £40000 - £47000/annum Circa 45K pa plus bens
Junior DesktopSupport Engineer London - Office based £30,000 - £35,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated Junior DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
DesktopSupport - Investment Banking London - 5 days in office Contract £27 per hour (£200 per day) You'll be working in the heart of London's Trading area with an Investment Bank. As a desktopsupport engineer/analyst you'll be providing 1st and 2nd … line support to IT problems. Working directly with end users and gaining lots of experience and training. The role is a mixture of 1st and 2nd line support alongside building out new equipment and a small amount of project work. Skills required. 1+ years IT support covering … 1st and 2nd line support. Positive, friendly attitude to working with new people Experience of using a support ticketing system alongside floor walking support PC and Laptop configuration and build skills. Quick learner Willing to work shift rota that cover 7am-3pm, 8am-4pm, 9am-5pm,10am-6pm more »
Job Title: 2nd Line Helpdesk/DesktopSupport Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktopsupport position. Avanti Recruitment is seeking a 2nd Line service … desktopsupport consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups Responsibilities: Asset tag Machines/monitors Compile asset list and add to more »
A DesktopSupport Systems Administrator plays a crucial role in ensuring the smooth operation of an organization’s IT infrastructure. They provide technical support, maintain desktop systems, and enhance end-user experiences. Here are the key responsibilities and qualifications for this position: Responsibilities: Technical Support … requests related to PCs, laptops, printers, scanners, mobile devices, and other computer assets. Install, configure, and troubleshoot hardware and software issues. Provide second-tier support for the help desk. Infrastructure Management: Organize and configure equipment, including desktops/laptops, printers, copiers, scanners, and faxes. Collaborate with business application teams … and server administrators for appropriate projects. Assess third-party applications for deployment and integration into existing operations. User Support: Set up computer systems for new employees. Handle user preferences, file migration, and adjustments. Provide technical support for audiovisual (A/V) equipment. Network Maintenance: Maintain network printers and more »
Role Summary: Desktopsupport will be responsible for providing assistance to all front and back-office staff. This individual will be responsible for supporting the various business lines throughout the Cantor umbrella. This is a hands-on role, and this individual is expected to provide technical expertise in … order to resolve issues for the general population. Key Accountabilities: Provide IT support to all users in the London offices and remote EMEA offices. Provide support through phone/email/service tickets to front and back-office users on desktop issues. Install, upgrade, support and … range of authorised software applications. Perform general preventative maintenance. Assist facility matters when needed including moves, adds, and changes. Raise, update and close all support tickets regularly and promptly. Participate and implement in global projects. Provide onsite and remote support. Communicate with team members regarding issues, procedures, and documentation. more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Incite-Insight.co.uk
Deskside Support Engineer Birmingham Onsite £28-30K Salary To provide a professional on-site Second Line Deskside IT support service for the UK and Ireland offices. Responsibilities will include support of Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching … and application support for core applications. To action incidents and requests escalated from first line support, in support of Colliers business requirements and to agreed support hours Monday to Friday. This should be in line with internal incident, change, configuration and project management processes to agreed … Service Level Targets. The role is based in the Birmingham office and provides onsite support to all UK and Ireland offices. Travel to other Colliers offices as necessary in line with business requirements. All activity is logged and managed through the Service Management platform ServiceNow. KEY RESPONSIBILITIES Incident/ more »
Bromley, England, United Kingdom Hybrid / WFH Options
Intec Select
DesktopSupport Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider for a DesktopSupport Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line … to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine more »
The EUS Engineer works as part of a large team providing support to internal Capita customers or to external clients. The role includes taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktopsupport queues and following departmental and Capita procedures for … fault resolution. What you will be doing: •Taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktopsupport queues and following departmental and Capita procedures for fault resolution•Completing approved work requests accurately within the agreed SLA•Performing administration of software distribution … desktop security and remote support tools and utilities•Installing, configuring, and ensuring the on-going usability of desktop computers, peripheral equipment and software•Performing general preventative and remedial maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment•Providing user data and application recovery•Using more »
2nd Line Support Engineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a … development program? We are working with a globally leading MSP who supports various clients across multiple sectors. They are looking for a 2nd Line Support Engineer who can provide senior DesktopSupport to a range of their clients. You will also be provided with a UK leading … training and development program where you can develop your skills and be supported through certifications. You will need: 3yrs experience in DesktopSupport Strong knowledge of; Windows Servers Active Directory Microsoft Exchange Some knowledge of virtualisation and MDT or SCCM Strong basic networking skills You will get: Private more »
Nigel Frank are partnered with an investment management firm as they are expanding their technical support team. They have the resources to work with the latest technologies and this role will offer the chance to get stuck into projects involving IT architecture and Cyber Security. The main responsibility of … this role is to deliver desktopsupport to their user base, spread across the UK and South East Asia. This is a hybrid role, requiring travel into their London office 3x a week. Roles & Responsibilities Desktopsupport, on site and remotely Rolling out end user technologies … Video conferencing support Working on exciting projects (proposals and delivery) Documentation (policy, processes procedure and best practice) Skills Required Microsoft 365 administration – (including Autopilot, Exchange, Intune, Teams and SharePoint) Windows 11 desktop administration/troubleshooting Networking experience (desirable) Exposure to VMware virtualisation (desirable) You will be rewarded with more »
DesktopSupport Engineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop/IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team … of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users. The company have a structured training and development plan and a range of opportunities for career progression across the business. They … commands/SCCM/Troubleshooting Skill You will also possess excellent customer relationship, communications and interpersonal skills with prior experience in a similar IT desktop or service role. Working hours; 37.5 per week between the hours of 8am and 6pm depending on your preference. Spectrum IT Recruitment (South) Limited more »
We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be prioritised due to the … on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point to our junior analysts and works closely with our … for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. We are only considering applicants who more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a DesktopSupport Analyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home and you … ll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take ownership of … problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll be providing more »
DesktopSupport Engineer Salary: £28,000 + company benefits Location: Bristol Duties and responsibilities: 1st line resolution of user reported issues Troubleshooting Windows operating system, and application issues Configure and deploy laptop and Apple Mobile devices Basic MDM administration of Apple Devices Supporting deployment and update of software … ability to prioritise your workload are also key aspects of the role. Desired skills and experience: Experience and/or Qualifications in an IT support role Experience with Windows 10 and Apple iPhone iOS/iPadOS Experience with MS O365 Packages Experience with Active Directory and group policies Ability … to maintain a high degree of customer service for all support queries Proactive approach, ability to prioritise and manage own workload --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment more »
My client within Investment Management is looking for a DesktopSupport Engineer to join their team. Role requirements: Windows OS (O365/M365/Teams) Mobile Device Management (Intune/SCCM) Active Directory Market Data - Bloomberg, Reuters(Infintiv), Factset Background in VIP Support or Trade Floor nice more »
Role - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location - Liverpool Street Tech Stack ITFL ITIL Desktop/Citrix/Office Tasks Provide English language support to colleagues across EMEA Region with awareness of and consideration to differing … cultures and/or languages. Provide cover to IT support contact number, answering calls, creating tickets, and escalating as required. Provide support to walk-up and email requests, dealing with tickets, and escalating as required. Administer various IT environment (i.e. PC build and configuration, Application software, SCCM, Printing … Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support to video conferencing environment. Perform daily checks of office printer environment, logging tickets and escalating to 3rd level resolver groups when exceptions are identified. Perform daily checks of conference and meetings rooms (including VTC more »
1st – 2nd Line/DesktopSupport Engineer/O365, VMware, Azure, Exchange - in Gloucestershire I am looking for a strong 1st – 2nd Line Engineer to work a hands-on role supporting users with their technical issues. You will work as part of a team of 1st to 3rd … Line Engineers to provide support and resolve incidents as they arise. Ideally you will have some experience working within a fast-paced support environment. You will have had exposure to fixes across desktop, server hardware and software issues. You will have a passion to continually learn and more »
Employment Type: Permanent
Salary: £32000 - £37000/annum £32,000 - c£40000 DOE + Benefits
Required: Desktopsupport engineer Location: full time on site in London Start date : ASAP IR35 Status: Inside IR35 Job Description - Provide user support in a timely and accurate manner ensuring adherence to committed Service Level Agreements - Actively working to ensure daily, weekly, monthly tasks that are due … ensure all have comments and actions within SLA whilst also ensuring that all communications align with our gold star customer service excellent ethos. Project Support - Participate in project planning sessions & execution of workstreams within various projects. -Participate in project review meetings and provide feedback on deliverables. LA International is more »
Construction Recruitment Group are now looking to hire a DesktopSupport Engineer on behalf of our client, a leading Mechanical, Electrical and Instrumentation contractor with projects in the UK, Ireland and Europe. The successful candidate will join an expanding IT team and will benefit from a supportive culture … of Knowledge Required: ·Experience in a similar role 2 -3 years ·A good understanding of customer service delivery in an IT environment. ·Experience with desktop hardware and software, including operating systems ·and MS Office products. ·Excellent troubleshooting and time management skills. ·Excellent communication and interpersonal skills with the ability … to provide customer services support to a wide range of users throughout the Group. ·Working Knowledge of databases and business intelligence. ·Experience working in IT in the construction industry is a bonus but not a must. Behaviours and Attitudes Required: ·Ability to prioritize workload. ·Willingness to learn more and more »
Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained more »