Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,500 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 568 519 685
Rank change year-on-year -49 +166 -35
Permanent jobs requiring a Desktop Support 276 465 517
As % of all permanent jobs advertised in England 0.32% 0.51% 0.39%
As % of the Job Titles category 0.34% 0.56% 0.40%
Number of salaries quoted 239 388 431
10th Percentile £25,760 £24,175 £25,000
25th Percentile £27,750 £26,250 £27,500
Median annual salary (50th Percentile) £32,500 £32,500 £33,000
Median % change year-on-year - -1.52% +1.54%
75th Percentile £42,250 £38,000 £42,875
90th Percentile £54,250 £50,000 £55,000
UK median annual salary £32,500 £32,500 £33,000
% change year-on-year - -1.52% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,478 82,732 127,934
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,133 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,725 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 7 May 2024.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +33 114 £41,500 +9.21% 30
South East -16 48 £30,000 +2.04% 4
South West -51 39 £29,440 +7.05% 10
North of England +21 30 £28,000 +8.36% 3
Midlands +8 27 £29,500 +3.51% 3
North West -3 22 £27,000 +4.49% 1
East of England -5 18 £24,240 -14.95% 6
East Midlands -8 17 £31,000 +3.33% 3
West Midlands +16 10 £27,000 +1.89%
Yorkshire +79 8 £32,500 +25.00%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 197 (71.38%) Windows
2 182 (65.94%) Microsoft
3 163 (59.06%) Active Directory
4 132 (47.83%) Microsoft 365
5 111 (40.22%) Microsoft Office
6 108 (39.13%) Social Skills
7 87 (31.52%) Windows 10
8 75 (27.17%) Finance
9 70 (25.36%) Customer Service
10 67 (24.28%) Problem-Solving
11 63 (22.83%) ITIL
12 57 (20.65%) Microsoft Exchange
13 54 (19.57%) Azure
14 52 (18.84%) SCCM
15 49 (17.75%) Microsoft Intune
16 48 (17.39%) Degree
17 46 (16.67%) Security Cleared
18 41 (14.86%) Driving Licence
19 38 (13.77%) Entra ID
20 35 (12.68%) Asset Management
21 32 (11.59%) DNS
22 31 (11.23%) Microsoft Certification
22 31 (11.23%) Mac OS
22 31 (11.23%) Smartphone
22 31 (11.23%) ServiceNow
23 29 (10.51%) Onboarding
23 29 (10.51%) Windows 7
24 28 (10.14%) SLA
24 28 (10.14%) Break/Fix
25 27 (9.78%) Organisational Skills

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (20.65%) Microsoft Exchange
2 14 (5.07%) SharePoint
3 6 (2.17%) Skype for Business
4 2 (0.72%) Exchange Server 2010
5 1 (0.36%) CMS
Applications
1 111 (40.22%) Microsoft Office
2 18 (6.52%) Microsoft Excel
3 16 (5.80%) Microsoft PowerPoint
Business Applications
1 4 (1.45%) Eikon
Cloud Services
1 132 (47.83%) Microsoft 365
2 54 (19.57%) Azure
3 38 (13.77%) Entra ID
4 18 (6.52%) OneDrive
5 10 (3.62%) Mimecast
6 7 (2.54%) WhatsApp
7 4 (1.45%) AWS
8 2 (0.72%) Slack
9 1 (0.36%) GCP
9 1 (0.36%) PaaS
9 1 (0.36%) SaaS
Communications & Networking
1 32 (11.59%) DNS
2 23 (8.33%) Network Security
3 19 (6.88%) Remote Desktop
4 18 (6.52%) LAN
5 16 (5.80%) Wi-Fi
6 13 (4.71%) DHCP
7 12 (4.35%) TCP/IP
8 10 (3.62%) Skype
9 9 (3.26%) Firewall
10 8 (2.90%) VPN
11 6 (2.17%) Cisco IOS
12 5 (1.81%) WAN
13 4 (1.45%) Internet
13 4 (1.45%) VoIP
14 3 (1.09%) Telepresence
14 3 (1.09%) WebEx
15 2 (0.72%) Wireless
16 1 (0.36%) Ethernet
16 1 (0.36%) Intranet
16 1 (0.36%) SAN
Development Applications
1 2 (0.72%) JIRA
2 1 (0.36%) MSI
General
1 108 (39.13%) Social Skills
2 75 (27.17%) Finance
3 27 (9.78%) Organisational Skills
4 16 (5.80%) Banking
5 14 (5.07%) Legal
6 12 (4.35%) Analytical Skills
6 12 (4.35%) Automotive
7 11 (3.99%) Law
8 10 (3.62%) Inclusion and Diversity
9 8 (2.90%) Retail
10 6 (2.17%) Telecoms
11 4 (1.45%) Front Office
12 3 (1.09%) Multimedia
12 3 (1.09%) Pharmaceutical
13 2 (0.72%) Aerospace
13 2 (0.72%) Billing
13 2 (0.72%) Financial Institution
13 2 (0.72%) Games
13 2 (0.72%) Local Government
13 2 (0.72%) Manufacturing
Miscellaneous
1 41 (14.86%) Driving Licence
2 31 (11.23%) Smartphone
3 29 (10.51%) Onboarding
4 20 (7.25%) Video Conferencing
5 19 (6.88%) iPhone
6 11 (3.99%) Blackberry
7 8 (2.90%) iPad
8 7 (2.54%) BYOD
9 6 (2.17%) Self-Motivation
10 3 (1.09%) Hedge funds
10 3 (1.09%) Management Information System
10 3 (1.09%) Mobile App
10 3 (1.09%) Team-Oriented Environment
11 2 (0.72%) CMDB
11 2 (0.72%) Data Centre
11 2 (0.72%) Fat Client
11 2 (0.72%) Thin Client
12 1 (0.36%) Derivative
12 1 (0.36%) EPoS
12 1 (0.36%) Virtual Team
Operating Systems
1 197 (71.38%) Windows
2 87 (31.52%) Windows 10
3 31 (11.23%) Mac OS
4 29 (10.51%) Windows 7
5 21 (7.61%) Android
6 16 (5.80%) Windows Server
7 8 (2.90%) Apple iOS
8 6 (2.17%) Mac OS X
9 5 (1.81%) Windows Server 2008
10 4 (1.45%) Windows XP
11 1 (0.36%) Linux
11 1 (0.36%) Windows NT
11 1 (0.36%) Windows Server 2012
Processes & Methodologies
1 70 (25.36%) Customer Service
2 67 (24.28%) Problem-Solving
3 63 (22.83%) ITIL
4 35 (12.68%) Asset Management
5 28 (10.14%) Break/Fix
6 26 (9.42%) Computer Science
7 24 (8.70%) ITSM
8 23 (8.33%) Service Delivery
9 18 (6.52%) Software Deployment
10 16 (5.80%) Ticket Management
11 14 (5.07%) Proactive Maintenance
11 14 (5.07%) Service Management
12 13 (4.71%) Time Management
13 12 (4.35%) Mobile Device Management
14 10 (3.62%) Continuous Improvement
14 10 (3.62%) Customer Requirements
14 10 (3.62%) Incident Management
14 10 (3.62%) Software Testing
14 10 (3.62%) Stakeholder Management
15 7 (2.54%) Root Cause Analysis
Programming Languages
1 13 (4.71%) PowerShell
2 1 (0.36%) Python
2 1 (0.36%) SQL
Qualifications
1 48 (17.39%) Degree
2 46 (16.67%) Security Cleared
3 31 (11.23%) Microsoft Certification
4 24 (8.70%) A+ Certification
4 24 (8.70%) Computer Science Degree
5 23 (8.33%) DBS Check
5 23 (8.33%) MCP
6 18 (6.52%) DV Cleared
7 15 (5.43%) SC Cleared
8 14 (5.07%) BPSS Clearance
9 11 (3.99%) ITIL Certification
10 4 (1.45%) Master's Degree
10 4 (1.45%) NVQ Level 3
11 3 (1.09%) ITIL Foundation Certificate
11 3 (1.09%) MBA
12 1 (0.36%) AWS Certification
12 1 (0.36%) CCNA
12 1 (0.36%) Cisco Certification
Quality Assurance & Compliance
1 28 (10.14%) SLA
2 14 (5.07%) PCI DSS
3 5 (1.81%) GDPR
4 1 (0.36%) Accessibility
4 1 (0.36%) ISO/IEC 27001
System Software
1 163 (59.06%) Active Directory
2 14 (5.07%) KVM
3 13 (4.71%) VMware Infrastructure
4 11 (3.99%) Firmware
5 10 (3.62%) Hyper-V
6 4 (1.45%) vSphere
7 2 (0.72%) Terminal Services
7 2 (0.72%) Virtual Desktop
7 2 (0.72%) XenApp
8 1 (0.36%) VMware ESXi
8 1 (0.36%) XenDesktop
Systems Management
1 52 (18.84%) SCCM
2 49 (17.75%) Microsoft Intune
3 3 (1.09%) Jamf Pro
4 2 (0.72%) Cisco CUCM
4 2 (0.72%) Single Sign-On
5 1 (0.36%) Backup Exec
5 1 (0.36%) McAfee ePO
5 1 (0.36%) NetBackup
5 1 (0.36%) Norton AntiVirus
5 1 (0.36%) Symantec Enterprise Vault
5 1 (0.36%) vCenter Server
5 1 (0.36%) WSUS
Vendors
1 182 (65.94%) Microsoft
2 31 (11.23%) ServiceNow
3 26 (9.42%) Dell
4 16 (5.80%) VMware
5 14 (5.07%) Apple
5 14 (5.07%) Cisco
5 14 (5.07%) Citrix
5 14 (5.07%) HP
6 10 (3.62%) Bloomberg
6 10 (3.62%) McAfee
7 8 (2.90%) MobileIron
8 4 (1.45%) Acronis
8 4 (1.45%) Ivanti
8 4 (1.45%) Sage
8 4 (1.45%) Samsung
9 3 (1.09%) iManage
9 3 (1.09%) Polycom
10 2 (0.72%) Cognizant
10 2 (0.72%) Symantec
10 2 (0.72%) Trayport