B2B Account Manager - ITServices and Electronics Considering making an application for this job Check all the details in this job description, and then click on Apply. What: ITServices & Electronics B2B Sales Account Manager Where: Warrington Salary more »
ITServiceManager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a ServiceManager to join Experis. Experis Consultancy is a Global entity with a well-established team with over … are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all ITservices are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management … a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of ITmore »
Manchester Area, United Kingdom Hybrid / WFH Options
Fruition IT
ITServiceManager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic ITServiceManager to join a leading consumer focused business, playing a pivotal role in improving ITservice levels across the organisation. The ITServiceManager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the ITServiceManager will also act as an escalation point for all IT issues and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. ITServiceManager – Key more »
Role: Procurement Manager - Services contracts, IT , and Telco Location: Leeds, with 3 days in office Salary: c.£70,000 and excellent benefits package I'm working on behalf of a services based organisation, who are supporting the transformation and promotion of business in local … will be part of the process of further developing their efficiency. We are recruiting a Procurement Manager with a background in broad services/indirect spend categories such as facilities services, professional services, telco, or IT contracts . You will manage the tendering … and contract negotiation for a broad range of services and product. This is a growing and developing organisation and the role offers a great opportunity for you to be part of building and developing a function, and progressing your career by implementing new processes and delivering cost savings. Experience more »
Enterprise Services Lead Engineer/ServiceManager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … and collaborative culture that embraces all of their team. What you'll be getting up to: The team is looking to hire an Enterprise Services Lead Engineer to join their global team at a time of huge growth and success for this team. This will be a challenging, fast … to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality ITservices to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise Services engineers. Providing management through guidance, mentorship, and supporting all more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
ITServiceManager - Field Based/hybrid Key skills - ServiceManager, Account Manager, ITIL A brand-new role for an ITServiceManager/Account Manager. We are currently seeking a dynamic and customer-oriented ITServiceManager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »
Job Title: ITServiceManager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders … Suppliers, Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced ITServiceManager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of ITservices and drive transformative … and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in ITservice management, with a strong understanding of more »
Join Greensleeves Care as a permanent ITService Delivery Manager Are you looking for a rewarding career with a reputable charity? Join Greensleeves Care as a full time, ITService Delivery Manager, this is a permanent post. Responsible to : Head of IT … projects that are assigned by Head of IT. Responsible for trouble shooting network connectivity issues. To effectively project manage the upgrade of our IT infrastructure and Wi-Fi capabilities, to meet the needs of the Trust. To support the Greensleeves Care site networks in line with the strategic … end user experience. Test and deploy system updates/patches to the end-user environment. Manage and ensure the adherence of SLAs within ITService delivery. Support the Head of IT with maintaining the security of the Trust’s network. Maintain documentation of systems, maps, procedures more »
ITService Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation … regular audits and ensure compliance governance to mitigate risks. Monitor infrastructure security, generate reports, and address any vulnerabilities. Ensure continuity of ITservices, including SaaS and laaS solutions for both internal and external customers. Manage relationships with external third-party vendors and ITservice providers … Management | Presentation | Negotiation | Client Relations | People Management Please apply via the Computappoint website or online today if this sounds like the role for you. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. more »
Job Title: ITServiceManager Location: Northampton Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders … Suppliers, Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced ITServiceManager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of ITservices and drive transformative … and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in ITservice management, with a strong understanding of more »
ITService Desk manager YORK (YO26) £37k pa Invigorate Recruitment is working with its client a UK-based training company seeking an experienced ITService Desk Manager The ideal candidate will be responsible for managing information technology support functions of the company … including company network, cybersecurity and onboarding/offboarding of staff equipment, accounts etc. It is an excellent opportunity for a motivated individual with strong communication skills who can work with a small team to help the wider company. Key Responsibilities ITService Desk Manager … equipment. Manage devices through MDM. Regularly evaluate current systems and tools, identify needs for new systems and develop and implement efficient and secure IT solutions. Document and maintain accurate records of IT issues and their resolutions. Work closely with the team and other departments to troubleshoot more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global ITService Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ITServiceManager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an ITServiceManager to join DWP's Fraud … Error Live Support team and be part of a huge government department supporting over 20 million citizens every day. DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to … work occasional evenings and weekends as required. Work as part of a dynamic team that will give you the opportunity to develop in ITservice management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need more »
ITServiceManager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and … support in all areas. It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL more »
of the global supply chain. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design. The Technology Services department is responsible for providing expert Technology Services advice to clients that operate within a fast-moving global environment. The team is made … up of subject matter experts that work a manager/senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be expected to work, onsite and remotely, with our clients to help them resolve their … play a pivotal role in driving ITservice excellence and process improvement initiatives for our clients. Reporting to the Head of Technical Services whilst collaborating directly with clients, you will lead teams of consultants and analysts to deliver high-quality ITService Management (ITSM) solutions more »
of growth under new management – plans are ambitious and challenging the old ways of working. Are you dynamic enough to be part of it? The IT provision has recently been outsourced via a managed build and SOC model, with internal 1st and 2nd line support. The … need some nurturing to ensure they flourish and scale with the business growth. The role is ideally suited to a passionate Service Delivery Manager looking to take on more ownership. Business tools provision is via the Office 365 suite of applications. Matter and practice management provision is via … CaseRatio (used by everyone in the business) written and supported by Tuckers’ sister company. The role is hands on – the face of IT - minimum 4 days a week in the Central London office, responsible for ensuring the availability of all required hardware, software, and support, to enable the more »
through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the ITService Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our ITService Delivery function aligns seamlessly with our more »
Brook Street are looking for an ITServiceManager to work for the renowned DWP. If you have experience in the below, we have the opportunity for you! As an ITServiceManager you are responsible for ensuring a high quality service … is achieved for the end to end technology solution, support services and user experience of the Fraud & Error systems. This is a highly visible role with the successful candidate required to undertake key activities associated with Service Management. Working as part of a team, you may undertake Service Management … Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant ITservice functions - Providing high quality support for all end users, understanding and trying to resolve user issues and queries, managing end user communication and more »
Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support desk for a … luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically excellent … system management. Provide leadership and guidance in a period of significant organizational change. Manage IT budget and procurement for day to day services and hardware requirements Provide 3rd line escalation point for the IT support team. Define, manage and execute new IT projects more »
on team work, whilst practicing evidence based medicine within an environment that encourages innovation. The practice provides a comprehensive range of primary health care services to its patients. In addition to residents of the village of Moulton and the surrounding villages, the practice provides primarily health care services … booked and signposted appropriately. Manage S1 requests from patients for access to personal records. Actively encouraging and promoting the use of all patient online services Annual completion of the DSPT Toolkit Managing the Patient Services Team Working with the PSA Supervisor, to ensure staffing levels are adequate across … the administration and patient services teams. Manage and agree annual leave requests and keep staffs annual leave records up to date. Ensure staff have up to date appraisals and are compliant with mandatory training requirements. Support the development of staff and manage performance and employee relations issues in line more »
Your new company I am working with a growing Multi Academy Trust who are based across East Anglia. Their aim is to deliver outstanding education for the younger generation. They already have multiple schools over East Anglia and looking to more »
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team … developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth. Our ITService Management Governance/Tech Delivery team is responsible for the provision and delivery of comprehensive Governance and reporting. We aim to protect and … possible, blending technical skills and strategy to advise our internal functions and teams with spectacular results. Our team is expanding and looking for IT Risk Manager specifically in Disaster Recovery, APM (Application Portfolio Management), Change, Release, Availability Management, Configuration Management and Major Incident. You’ll focus more »
an IT Live ServiceManager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal … to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and … or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up more »