49 IT Services Manager Jobs in the UK

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think … attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance. more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution more »

Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … and collaborative culture that embraces all of their team. What you'll be getting up to: The team is looking to hire an Enterprise Services Lead Engineer to join their global team at a time of huge growth and success for this team. This will be a challenging, fast … to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise Services engineers. Providing management through guidance, mentorship, and supporting all more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »

Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders … Suppliers, Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative … and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in IT service management, with a strong understanding of more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation … regular audits and ensure compliance governance to mitigate risks. Monitor infrastructure security, generate reports, and address any vulnerabilities. Ensure continuity of IT services, including SaaS and laaS solutions for both internal and external customers. Manage relationships with external third-party vendors and IT service providers … Management | Presentation | Negotiation | Client Relations | People Management Please apply via the Computappoint website or online today if this sounds like the role for you. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. more »

Are you looking for a new challenge? We are currently looking for motivated individuals to join the National Operations Service (NOS) as the IT Project Manager for the Multi-Cancer Blood Test (MCBT) Programme. The NHS Long Term Plan has set out key ambitions for cancer … organisations. The post holder is seen as a key contact for NOS related IM&T issues when it comes to supporting other services either within or between the Trust(s) or the local health community. About us Based in the North East of England we provide a … range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels more »

Job Title: IT Service Manager Location: Northampton Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders … Suppliers, Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative … and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in IT service management, with a strong understanding of more »

Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role … will be split between management (75%) and hands-on support (25%). The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead … Degree or similar in Information Technology, Computer Science, or related field. Considerable experience in IT service desk management, preferably within a professional services environment. Proven leadership skills with experience managing and motivating teams of technical professionals. Strong knowledge of ITIL processes, principles, and best practices, with ITIL more »

IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud … Error Live Support team and be part of a huge government department supporting over 20 million citizens every day. DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to … work occasional evenings and weekends as required. Work as part of a dynamic team that will give you the opportunity to develop in IT service management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need more »

My client has recently acquired a company and they need help with the integration process. The IT Service Mnaager will be helping with the IT Transformation, service management and operational side. Must have experience in Financial Services, stakeholder management, ITIL, etc. Role Description This is a contract role for an IT Service Manager. The IT Service Manager will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, and providing … role, with the majority of work located in Reading, but with flexibility for some remote work. Qualifications Strong background in Information Technology and IT Operations Experience in IT Service Management and Problem Management Excellent technical support and troubleshooting skills Additional skills and qualifications that would be more »

IT Service Manager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and … support in all areas. It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL more »

of the global supply chain. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design. The Technology Services department is responsible for providing expert Technology Services advice to clients that operate within a fast-moving global environment. The team is made … up of subject matter experts that work a manager/senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be expected to work, onsite and remotely, with our clients to help them resolve their … play a pivotal role in driving IT service excellence and process improvement initiatives for our clients. Reporting to the Head of Technical Services whilst collaborating directly with clients, you will lead teams of consultants and analysts to deliver high-quality IT Service Management (ITSM) solutions more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »

of growth under new management – plans are ambitious and challenging the old ways of working. Are you dynamic enough to be part of it? The IT provision has recently been outsourced via a managed build and SOC model, with internal 1st and 2nd line support. The … need some nurturing to ensure they flourish and scale with the business growth. The role is ideally suited to a passionate Service Delivery Manager looking to take on more ownership. Business tools provision is via the Office 365 suite of applications. Matter and practice management provision is via … CaseRatio (used by everyone in the business) written and supported by Tuckers’ sister company. The role is hands on – the face of IT - minimum 4 days a week in the Central London office, responsible for ensuring the availability of all required hardware, software, and support, to enable the more »

through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our more »

Job Requirements IT Service Asset and Configuration Manager 'To be the airport for everyone, whatever your journey' £44,321 - £49,245 + £1,000 Flex allowance, up to 15% bonus and benefits Are you looking for … an exciting new opportunity? We are looking for great people who can help us redefine what's possible for our IT Technical Services team and continue their journey with us here at London Gatwick. What is the role? As an IT Service Asset and Configuration … Manager at Gatwick Airport, you will play a critical role in managing the Lifecycle of our organisation's IT assets, Service, and its configurations. Your role will encompass ensuring compliance, optimising resources, and enhancing operational efficiency. What will you do? Develop and implement IT more »

Brook Street are looking for an IT Service Manager to work for the renowned DWP. If you have experience in the below, we have the opportunity for you! As an IT Service Manager you are responsible for ensuring a high quality service … is achieved for the end to end technology solution, support services and user experience of the Fraud & Error systems. This is a highly visible role with the successful candidate required to undertake key activities associated with Service Management. Working as part of a team, you may undertake Service Management … Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant IT service functions - Providing high quality support for all end users, understanding and trying to resolve user issues and queries, managing end user communication and more »

Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support desk for a … luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically excellent … system management. Provide leadership and guidance in a period of significant organizational change. Manage IT budget and procurement for day to day services and hardware requirements Provide 3rd line escalation point for the IT support team. Define, manage and execute new IT projects more »

Your new company I am working with a growing Multi Academy Trust who are based across East Anglia. Their aim is to deliver outstanding education for the younger generation. They already have multiple schools over East Anglia and looking to more »

to the collective wisdom of over 100 schools in 16 countries, ensuring every child gets an education that’s, quite literally, world class. It’s an individual approach that empowers every school, teacher and student to focus on what they do best. And thrive. We want to help … get vibrant and rewarding careers. About the role The purpose and prime objective of this dual service management role is focus on both IT Change Management and Asset Management defining, building and maturing the practice. The responsibilities will be focused on managing, governing, CSI and delivering the practices … which entail areas such as Policy, Process, ITSM tooling, Training/Coaching, QA and Reporting. The IT Change Management function will ensure that standardised methods and procedures are used for efficient and effective handling of all changes in order to minimise the risk and impact of changes to more »

exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking team, you will have the … opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful delivery of support outcomes. You will more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which is … and enhancements Planning and implementation of upgrades Collaboration with 3rd party partners Line management experience Liaising with internal stakeholders If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »