We are looking for an enthusiastic and motivated individual to assist with the day-to-day workings of our ITSupport Business. You will join a great team who are already providing support to many homes and businesses across Haverhill. Offering ITSupport remotely and … onsite, as well as assisting with repairs on customers devices. Role Reporting directly to the “” you will be assisting with ITSupport queries from out customers, through email/phone and remote. Visiting our customers at their premises to carry out IT support. Repairing Hardware from our … clients and walk in customers. Using our instore POS system to take payments and assisting in keeping inventories of stock up to date. Training IT Solutions Technician Level 3 apprenticeship qualification Functional Skills Level 2 Maths and English to be taken if an equivalent grade has not been achieved. more »
Fred Olsen Limited, Fred Olsen House, 42 White House Road, Ipswich, England
FRED. OLSEN LIMITED
We are recruiting an ITSupport Apprentice to join our IT team in our Ipswich office. Reporting to the Infrastructure Support Manager, the successful candidate will be responsible for delivering 1st line technical support across the group of businesses. This will include assisting the IT Service Desk in all areas of user and desktop support. Role The role will include: Provide assistance 1st line technical support to staff in providing ITsupport to the Fred. Olsen businesses. Effectively use service desk tools to manage service desk requests. Assist and guide users … will have excellent communication skills and be able to work to provided timescales. We are keen to hear from individuals who are passionate about IT and technology. As the ITSupport Apprentice, you will have a fantastic opportunity to learn and grow with a team of supportive more »
work ethic, then please read on. Role Reporting directly to the Service Desk Team Leader this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, co-ordination and time management to ensure clients expectations … control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat … reloading of machines operating systems, and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Career progression more »
Floor 11, Alpha Tower, Suffolk St Queensway, Birmingham, England
PROBRAND LIMITED
. Expected Duration 24 Months Positions Available 1 Closing Date Friday, 31st May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Administrative skills Team working Qualifications English GCSE or equivalent, grade A*-C or 4-9 (Desired) Mathematics GCSE … the Employer PROBRAND LIMITED Probrand is a multi-award winning and market-leading technology services provider with over 30 years of experience. We provide IT products, managed services and solutions to our clients across small to medium-sized businesses and all areas of the public and private sector. We more »
