IT Support Jobs in the East of England

IT Support
England > East of England

The median IT Support salary in the East of England is £27,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 28 78 136
Rank change year-on-year +50 +58 -5
Permanent jobs requiring an IT Support 362 204 147
As % of all permanent jobs advertised in the East of England 5.96% 3.72% 2.30%
As % of the Job Titles category 6.35% 4.41% 2.45%
Number of salaries quoted 336 134 133
10th Percentile £22,500 £22,650 £19,750
25th Percentile £24,500 £25,875 £22,500
Median annual salary (50th Percentile) £27,500 £29,750 £27,000
Median % change year-on-year -7.56% +10.19% -6.09%
75th Percentile £33,750 £35,000 £33,750
90th Percentile £38,000 £38,750 £42,500
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +1.75%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,702 4,623 6,007
% of permanent jobs with a recognized job title 93.91% 84.28% 94.07%
Number of salaries quoted 4,350 2,305 2,894
10th Percentile £25,809 £26,250 £27,000
25th Percentile £31,250 £36,750 £35,750
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,750 £68,750 £65,000
90th Percentile £75,000 £83,750 £76,775
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support in the East of England.

Salary trend for IT Support in the East of England

IT Support
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support in the East of England over the 6 months to 4 May 2024.

Salary histogram for IT Support in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +38 125 £27,500 -13.39% 10
Essex +30 71 £27,250 -13.49% 16
Cambridgeshire +35 57 £30,000 +3.45% 10
Norfolk +6 53 £28,500 +14.00% 7
Suffolk +10 33 £27,500 +8.91% 10
Bedfordshire +45 23 £30,000 -7.69% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 4 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support in the job title.

1 205 (56.63%) Microsoft
2 197 (54.42%) Windows
3 193 (53.31%) Microsoft 365
4 143 (39.50%) Active Directory
5 125 (34.53%) Social Skills
6 100 (27.62%) Customer Service
7 98 (27.07%) Windows Server
8 92 (25.41%) Microsoft Exchange
9 90 (24.86%) Azure
10 89 (24.59%) Problem-Solving
11 64 (17.68%) VMware
12 63 (17.40%) Windows 10
13 57 (15.75%) Microsoft Office
14 56 (15.47%) Firewall
15 49 (13.54%) ITIL
16 48 (13.26%) Hyper-V
17 44 (12.15%) VMware Infrastructure
18 42 (11.60%) SharePoint
19 34 (9.39%) Linux
20 32 (8.84%) Entra ID
21 30 (8.29%) Degree
22 29 (8.01%) Self-Motivation
22 29 (8.01%) Virtual Desktop
23 27 (7.46%) Windows Server 2016
24 25 (6.91%) DNS
24 25 (6.91%) Google
25 23 (6.35%) Apple
25 23 (6.35%) Microsoft Intune
26 22 (6.08%) Driving Licence
26 22 (6.08%) Manufacturing

IT Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (25.41%) Microsoft Exchange
2 42 (11.60%) SharePoint
3 20 (5.52%) Exchange Server 2013
4 13 (3.59%) Exchange Server 2007
4 13 (3.59%) Exchange Server 2010
5 4 (1.10%) IIS
5 4 (1.10%) Skype for Business
6 2 (0.55%) Exchange Server 2003
6 2 (0.55%) WordPress
Applications
1 57 (15.75%) Microsoft Office
2 5 (1.38%) Spreadsheet
3 4 (1.10%) Microsoft Project
4 3 (0.83%) Final Cut Pro
4 3 (0.83%) Pro Tools
Business Applications
1 2 (0.55%) Remedy ITSM
Cloud Services
1 193 (53.31%) Microsoft 365
2 90 (24.86%) Azure
3 32 (8.84%) Entra ID
4 12 (3.31%) Google Workspace
5 9 (2.49%) AWS
6 6 (1.66%) OneDrive
6 6 (1.66%) Serverless
7 3 (0.83%) Mimecast
7 3 (0.83%) WhatsApp
8 1 (0.28%) IaaS
8 1 (0.28%) PaaS
8 1 (0.28%) SaaS
Communications & Networking
1 56 (15.47%) Firewall
2 25 (6.91%) DNS
3 18 (4.97%) Remote Desktop
4 17 (4.70%) Internet
4 17 (4.70%) LAN
4 17 (4.70%) WAN
5 16 (4.42%) Wi-Fi
6 15 (4.14%) Wireless
7 12 (3.31%) DHCP
7 12 (3.31%) VPN
8 9 (2.49%) TCP/IP
8 9 (2.49%) VLAN
8 9 (2.49%) VoIP
9 6 (1.66%) Network Security
10 4 (1.10%) SAN
10 4 (1.10%) Skype
11 3 (0.83%) Bluetooth
12 2 (0.55%) MPLS
12 2 (0.55%) PBX
12 2 (0.55%) WLAN
Database & Business Intelligence
1 18 (4.97%) SQL Server
2 12 (3.31%) Amazon RDS
3 8 (2.21%) MariaDB
3 8 (2.21%) MySQL
4 3 (0.83%) SQL Server Reporting Services
Development Applications
1 7 (1.93%) JIRA
2 1 (0.28%) Visual Studio
General
1 125 (34.53%) Social Skills
2 22 (6.08%) Manufacturing
3 18 (4.97%) Analytical Skills
3 18 (4.97%) Finance
4 10 (2.76%) Inclusion and Diversity
5 7 (1.93%) Organisational Skills
6 6 (1.66%) Marketing
7 4 (1.10%) Documentation Skills
7 4 (1.10%) Retail
8 3 (0.83%) Public Sector
9 2 (0.55%) Automotive
9 2 (0.55%) Telecoms
10 1 (0.28%) Influencing Skills
Libraries, Frameworks & Software Standards
1 6 (1.66%) HTML
2 5 (1.38%) CSS
3 4 (1.10%) Cocoa
Miscellaneous
1 29 (8.01%) Self-Motivation
2 22 (6.08%) Driving Licence
3 15 (4.14%) iPad
4 10 (2.76%) Social Media
5 8 (2.21%) LIMS
5 8 (2.21%) NHS
6 7 (1.93%) Smartphone
7 6 (1.66%) Educational Technology
7 6 (1.66%) Management Information System
7 6 (1.66%) Public Cloud
8 5 (1.38%) Life Science
9 4 (1.10%) Analytical Mindset
10 3 (0.83%) Acoustics
10 3 (0.83%) Video\Live Streaming
11 2 (0.55%) CCTV
11 2 (0.55%) Digital Media
11 2 (0.55%) Handset
12 1 (0.28%) Client/Server
12 1 (0.28%) Video Conferencing
12 1 (0.28%) Virtual Team
Operating Systems
1 197 (54.42%) Windows
2 98 (27.07%) Windows Server
3 63 (17.40%) Windows 10
4 34 (9.39%) Linux
5 27 (7.46%) Windows Server 2016
6 21 (5.80%) Mac OS
7 20 (5.52%) Apple iOS
7 20 (5.52%) Windows 7
8 18 (4.97%) Windows Server 2019
9 17 (4.70%) Windows Server 2012
10 16 (4.42%) Windows 8
11 15 (4.14%) Android
12 13 (3.59%) Windows Server 2008
13 4 (1.10%) Mac OS X
14 3 (0.83%) Windows Server 2003
Processes & Methodologies
1 100 (27.62%) Customer Service
2 89 (24.59%) Problem-Solving
3 49 (13.54%) ITIL
4 20 (5.52%) Coaching
4 20 (5.52%) Incident Management
5 16 (4.42%) Project Delivery
6 15 (4.14%) Line Management
7 14 (3.87%) Cybersecurity
8 13 (3.59%) Collaborative Culture
8 13 (3.59%) Collaborative Working
9 12 (3.31%) Preventative Maintenance
10 11 (3.04%) Mentoring
10 11 (3.04%) Migration
11 10 (2.76%) ERP
11 10 (2.76%) Server Management
11 10 (2.76%) Service Management
11 10 (2.76%) Time Management
12 9 (2.49%) Information Governance
12 9 (2.49%) ITSM
12 9 (2.49%) Service Delivery
Programming Languages
1 18 (4.97%) PowerShell
2 6 (1.66%) VB
3 5 (1.38%) SQL
4 1 (0.28%) C#
4 1 (0.28%) JavaScript
Qualifications
1 30 (8.29%) Degree
2 20 (5.52%) Microsoft Certification
3 16 (4.42%) A+ Certification
4 9 (2.49%) ITIL Certification
4 9 (2.49%) Network+ Certification
5 8 (2.21%) CompTIA Security+
5 8 (2.21%) MCP
6 6 (1.66%) DBS Check
7 5 (1.38%) MCSA
8 4 (1.10%) CCNA
8 4 (1.10%) Cisco Certification
8 4 (1.10%) Computer Science Degree
9 3 (0.83%) Azure Certification
10 2 (0.55%) ITIL Foundation Certificate
10 2 (0.55%) MCSE
10 2 (0.55%) Postgraduate
11 1 (0.28%) CCAA
11 1 (0.28%) Citrix Certification
11 1 (0.28%) HND
11 1 (0.28%) MCTS
Quality Assurance & Compliance
1 11 (3.04%) SLA
2 5 (1.38%) GDPR
3 2 (0.55%) Cyber Essentials
3 2 (0.55%) ISO/IEC 27001
4 1 (0.28%) Accessibility
System Software
1 143 (39.50%) Active Directory
2 48 (13.26%) Hyper-V
3 44 (12.15%) VMware Infrastructure
4 29 (8.01%) Virtual Desktop
5 9 (2.49%) VMware ESXi
6 2 (0.55%) Firmware
6 2 (0.55%) Terminal Services
6 2 (0.55%) vSphere
Systems Management
1 23 (6.35%) Microsoft Intune
2 5 (1.38%) SCCM
3 4 (1.10%) WhatsUp Gold
4 3 (0.83%) Jamf Pro
4 3 (0.83%) Microsoft Data Protection Manager
4 3 (0.83%) SCDPM
5 2 (0.55%) Active Directory Federation Services
6 1 (0.28%) NetCrunch
Vendors
1 205 (56.63%) Microsoft
2 64 (17.68%) VMware
3 25 (6.91%) Google
4 23 (6.35%) Apple
5 20 (5.52%) Citrix
6 11 (3.04%) Veeam
7 8 (2.21%) Cisco
7 8 (2.21%) Sophos
8 7 (1.93%) Meraki
8 7 (1.93%) WatchGuard
9 6 (1.66%) ServiceNow
10 5 (1.38%) Sage
11 4 (1.10%) Draytek
11 4 (1.10%) HP
11 4 (1.10%) Mitel
12 3 (0.83%) Adobe
12 3 (0.83%) ConnectWise
13 2 (0.55%) Dell
13 2 (0.55%) Remedy
13 2 (0.55%) Symantec