13 IT Support Jobs in the East of England with Remote Work Options

Job Title: IT Support Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive IT Support Administrator to join our team. As the IT Support Administrator, you will play a crucial role in providing … 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support tickets and … efficiently assign them for resolution. Offer remote support to various sites using industry-standard tools, including support for home workers. Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary. Generate monthly and weekly reports using standard tools for the more »

Senior IT Support Engineer Borehamwood (Hybrid) - £40,000 - £50,000 Benefits: PAID for certifications and exams inc. Azure and 365 certifications! Generous company pension scheme High training budget, both internal and 3rd party training 25 days holiday + 8 bank holidays Christmas bonus scheme FREE onsite parking Hybrid … working Skillset: Windows Server updates, installs and support Office365 and Azure Networking (routers, switches, firewalls) DNS, DHCP, TCP/IP, LAN, WAN, VLAN, VPN Virtual Servers (Hyper-V and/or VMWare) Customer Service skills MSP Experience (beneficial) Role: Senior IT Support Engineer Location: Borehamwood Salary … is an esteemed Managed Service Provider that is rapidly growing and serving clients in North London and Hertfordshire. We are currently seeking a Senior IT Support Engineer to join the technically proficient and collaborative IT department. In this role, you will primarily focus on supporting clients at more »

IT Support Administrator Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an IT Support Administrator to join their team based in Southend. To be considered for … you must have strong presentation, communication administration and organisation skills with a keen eye for detail and advanced knowledge of Microsoft Office applications. Responsibilities Support 1st & 2nd line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets and ticket assignments Remote site support using industry standard tools Home worker remote support Local site support – Southend-on-Sea Travel to remote sites when required Reporting Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports more »

Junior IT Support Administrator Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Junior IT Support Administrator to join their team based in Southend. To be … you must have strong presentation, communication administration and organisation skills with a keen eye for detail and advanced knowledge of Microsoft Office applications. Responsibilities Support 1st line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets … and ticket assignments Remote site support using industry standard tools Home worker remote support Local site support – Southend-on-Sea Travel to remote sites when required Reporting Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required more »

3rd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering … a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in delivery accurate and clear reports to end users and management tiers Background in client admin and more »

Excellent opportunity to work for a company with 450+ employees. You will be working with the wider IT team to support the ticketing process for 1st and 2nd line IT issues. You will also offer desk top support to the Southend staff. Our client is seeking … a candidate with an excellent telephone manner and preferably some relevant IT experience or strong interest to work in this area. Your role: 1st & 2nd line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets and … ticket assignments Remote site support using industry standard tools Home worker remote support Local site support - Southend-on-Sea Travel to remote sites when required Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required Carry out more »

Excellent opportunity to work for a company with 450+ employees. You will be working with the wider IT team to support the ticketing process for 1st and 2nd line IT issues. You will also offer desk top support to the Southend staff. Our client is seeking … a candidate with an excellent telephone manner and preferably some relevant IT experience or strong interest to work in this area. Your role: 1st & 2nd line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets and … ticket assignments Remote site support using industry standard tools Home worker remote support Local site support - Southend-on-Sea Travel to remote sites when required Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required Carry out more »

Job Title: Senior IT Support Engineer Location: Wisbech Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues … to grow, working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

Job Title: Senior IT Support Engineer Location: Colchester Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues … to grow, working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

IT Support Engineer Bedford Provide 1st, 2nd, 3rd line support; track hardware and asset management; configure remote access hardware. ESSENTIAL DUTIES AND RESPONSIBILITES: Technical Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware; Maintain Windows and SQL Server environments; configure … APC UPS’s;. Time Management Shifted between Full time office hours out of office hours dependant on rota Communication Direct report to the Support Manager. Working with Development and Testing implementation departments on checkpoint systems. Team Working Working within the Service Department and with the Development and Testing … Company Values All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times Skills & Attributes High level IT knowledge PLC Controls Background Experience Proven experience of technical support Previous experience in a similar working environment Solid working knowledge of: Windows Server more »

IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed … serving clients across various sectors but focusing mainly on small to mid-market clients (10-200 users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with … lots on! This means you will be given the opportunity to dip into projects as well as the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office more »

values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful delivery of support outcomes. You will strive to elevate support across the organisation, from … the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role more »