1 to 25 of 57 IT Support Jobs in the East of England

The IT Support Specialist plays a pivotal role in the seamless operation of our office environment, providing comprehensive technical assistance to staff members. The core responsibilities of this position include addressing and resolving a wide array of hardware and software issues, ensuring minimal downtime, and maintaining optimal operational … efficiency. This individual will be tasked with the setup, configuration, and troubleshooting of desktops, laptops, peripheral devices, and software applications. The Support Specialist will also assist in the maintenance of network connectivity and security, support telecommunication systems, and help manage office-wide software updates. Candidates for this position … should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service. The ability to articulate technical instructions in an accessible manner and patience in resolving user issues are crucial for success in this role. The more »

strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: Respond to requests for IT support and services via telephony or ticket (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the … defined SLA timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd line support while working with other resolver groups (Network Services & Desktop team ) to resolve/fulfil incidents and requests. Log and track the status of assigned requests for IT support and … ownership of all related activities. Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes. Provide technical solutions to IT and business requests/requirements, engaging with key IT stakeholders where appropriate. Provide the relevant support for meeting rooms as required by more »

Job Title: IT Support Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive IT Support Administrator to join our team. As the IT Support Administrator, you will play a crucial role in providing … 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support tickets and … efficiently assign them for resolution. Offer remote support to various sites using industry-standard tools, including support for home workers. Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary. Generate monthly and weekly reports using standard tools for the more »

Excellent opportunity to work for a company with 450+ employees. You will be working with the wider IT team to support the ticketing process for 1st and 2nd line IT issues. You will also offer desk top support to the Southend staff. Our client is seeking … a candidate with an excellent telephone manner and preferably some relevant IT experience or strong interest to work in this area. Your role: 1st & 2nd line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets and … ticket assignments Remote site support using industry standard tools Home worker remote support Local site support - Southend-on-Sea Travel to remote sites when required Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required Carry out more »

IT Technician Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT Technician to join their team. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a requirement, on occasion, to … visit onshore and offshore installations for particular project work. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Technician, you will be required to react, understand, identify and … correct hardware and software issues. Also, configure and implement new configurations, and maintain all IT hardware and software to a level that meets and/or exceeds the business requirements. Key Responsibilities Include: •Supporting users in local sites as well as onshore terminals and offshore installations, utilising a helpdesk more »

. Expected Duration 24 Months Positions Available 1 Closing Date Friday, 31st May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Administrative skills Team working Qualifications English GCSE or equivalent, grade A*-C or 4-9 (Desired) Mathematics GCSE … the Employer PROBRAND LIMITED Probrand is a multi-award winning and market-leading technology services provider with over 30 years of experience. We provide IT products, managed services and solutions to our clients across small to medium-sized businesses and all areas of the public and private sector. We more »

1st Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … based role Windows OS 11/10 Windows Server, Exchange Server experience Active Directory Group Policy (DNS/DHCP) VPN technologies Firewall technologies & troubleshooting It would be highly advantageous if the ideal candidate that experience with the following: VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup … technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. Company benefits include: Starting salary of £23K-£26K more »

Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to … Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person … Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff more »

IT Support Engineer – Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced IT Support Engineer to provide 1st and 2nd line support onsite in a school in Hitchin. Requirements of the … IT Support Engineer: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the IT Support Engineer: Provide 1st & 2nd Line of … support for computing and the school’s server and network infrastructure. Maintain asset and inventory register. Build and setup computers, set up emails and use Active Directory to manage and set up user accounts. Attend and manage incidents and problem tickets within SLA’s, Supporting the teaching, operation teams more »

Exciting Opportunity: Junior IT Support Specialist Location: Diss Salary: £22,000 - £27,000 per annum DOE Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated 1st Line IT Support Specialist to join their team. This is a fantastic … full-time permanent role, offering the chance to work onsite with an experienced IT team. About the Role: As a Junior IT Support Specialist, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues. This role is … perfect for someone eager to learn and grow in the world of IT, particularly focusing on software support and ERP systems. Responsibilities: Act as the initial point of contact for all IT-related queries Provide support for company software, hardware, and ERP system Collaborate with the more »

Job Title: Senior IT Support Engineer Location: Colchester Salary: £35,000 per annum We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues … to grow, working with large businesses across the UK. Role Overview: You will be providing 2nd - 3rd line support to their clients on a remote basis. Due to the nature of the role you will need to have outstanding customer service skills. In the Senior IT Support … responsible for the planning and implementation of new technology for their clients, working on both BAU and projects. Role Responsibilities: Provide 2nd - 3rd line support to their clients. Assist with the planning and implementation of new technology or systems for the clients. Advise the clients on new technology coming more »

IT Support ( Education ) £23,000 - £25,000 + On the job training + Progression Opportunities Ipswich Are you an IT Support Engineer or similar local to Ipswich looking to join a leading IT Specialist in the education industry who provide, implement and manage IT Support for a range of different schools, councils and government organisations across the UK? Do you want the opportunity to increase your skillset and experience working in a professional environment to ensure the success of an IT department within a growing school, assisting with hardware rollout, network … management and general IT troubleshooting? On offer is an exciting opportunity for an IT Support Engineer or similar looking to step up into a position that offers progression into more senior positions. This is a position suitable for someone with a strong background working in IT more »

IT Support ( Education ) £23,000 - £25,000 + On the job training + Progression Opportunities Ipswich Are you an IT Support Engineer or similar local to Ipswich looking to join a leading IT Specialist in the education industry who provide, implement and manage IT Support for a range of different schools, councils and government organisations across the UK? Do you want the opportunity to increase your skillset and experience working in a professional environment to ensure the success of an IT department within a growing school, assisting with hardware rollout, network … management and general IT troubleshooting? On offer is an exciting opportunity for an IT Support Engineer or similar looking to step up into a position that offers progression into more senior positions. This is a position suitable for someone with a strong background working in IT more »

Opportunity to join a busy and vibrant IT team based in North Norwich - Anglian Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database more »

IT Support Engineer Bedford Provide 1st, 2nd, 3rd line support; track hardware and asset management; configure remote access hardware. ESSENTIAL DUTIES AND RESPONSIBILITES: Technical Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware; Maintain Windows and SQL Server environments; configure … APC UPS’s;. Time Management Shifted between Full time office hours out of office hours dependant on rota Communication Direct report to the Support Manager. Working with Development and Testing implementation departments on checkpoint systems. Team Working Working within the Service Department and with the Development and Testing … Company Values All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times Skills & Attributes High level IT knowledge PLC Controls Background Experience Proven experience of technical support Previous experience in a similar working environment Solid working knowledge of: Windows Server more »

position has arisen for a Field Service Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients. As the Field Service Engineer, you will be expected to travel to client sites 4 days a week … V. This is a great opportunity for an ambitious Field Service Engineer to further develop their career. The Field Service Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You will be supporting the business growth … working closely alongside the client teams in order to action and fix any tickets proving 2nd/3rd line support, putting your Windows and Microsoft Azure knowledge into action. If you want to work for a forward thinking, collaborative organisation, then this could be the role for you. Skills more »

Job Title: Junior IT Support Specialist Location: Diss Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated 1st Line IT Support Specialist to join their team. This is a fantastic full-time permanent role, offering the chance to … work onsite with an experienced IT team. About the Role: As a Junior IT Support Specialist, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues. This role is perfect for someone eager to learn and grow … in the world of IT, particularly focusing on software support and ERP systems. Responsibilities: Act as the initial point of contact for all IT-related queries Provide support for company software, hardware, and ERP system Collaborate with the broader IT team to maintain and troubleshoot more »

Role: IT Technical Support Engineer/Specialist Working hours: Monday to Friday 0900-1730. Some weekend work available. Job type: Full time with potential overtime Job Description: We are looking for an IT technician to join our fast-growing Managed Service Provider. There will be the more »

Business Systems Administrator – Immediate Start This is an ideal role for someone who has a passion and interest in IT and wants to join a department which is driving the business into a new digital era. Initially this a 6-month contract but it has the potential to … international company. The role is primarily administrative; however, the right candidate will have the opportunities to explore all areas of our business and the IT involved within them and shape their future within the company. We are looking for someone who brings an enthusiasm to their work and a … can-do attitude. Main Responsibilities Provide 1st line support for internal staff Daily monitoring of infrastructure and security Troubleshooting technical issues Assisting the Business Systems team with projects and other work Processing new starters into the systems Running weekly reports and data checks Running the ticket desk and allocating more »

IT Support Engineer | Bury St Edmunds, Suffolk - Local knowledge is preferred | Full Time | £24,000-£27,000 per year Are you an ambitious IT professional seeking a new opportunity to flourish? Look no further! An exciting role has emerged within a family-operated MSP, offering a chance … a real impact in a dynamic environment. Our client is more than just a service provider; they're a team dedicated to excellence. Whether it's delivering top-notch consultancy or providing ongoing support, they prioritise customer satisfaction and adaptability in every aspect of their work. Are you … the right person for the job? 1-2 years' experience in IT support Proficient problem-solving and troubleshooting abilities Familiarity with Active Directory and Azure Active Directory Experience navigating the Office 365 Admin Centre Strong grasp of Windows environments Knowledge of networking protocols (TCP/IP, DHCP, DNS more »

IT Support Technician Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT Support Technician to join their team. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a … occasion, to visit onshore and offshore installations for particular project work. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Support Technician, you will be required to … react, understand, identify and correct hardware and software issues. Also, configure and implement new configurations, and maintain all IT hardware and software to a level that meets and/or exceeds the business requirements. Key Responsibilities Include: Supporting users in local sites as well as onshore terminals and offshore more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »

essence of wood with the resilience of polyethylene plastic. Job Description: As they experience current sustained expansion, they seek a proficient Digital Marketing/IT Support Executive to complement their dynamic team at their Stevenage HQ. Key Responsibilities: Conduct comprehensive market research and devise effective marketing strategies. Oversee … campaigns and execute e-mail and social media marketing initiatives. Exhibit proficiency in Photoshop design for leaflets and brochure creation. Perform daily checks on IT systems, ensuring seamless operation (backup, logs, etc.). Monitor systems proactively, swiftly resolving any arising issues. Job responsibilities may be subject to variation at … motivation, adeptness at operating autonomously, and possess exceptional interpersonal, verbal, written, and digital communication skills. Application Process: If you are passionate about digital marketing, IT support, and are seeking a rewarding opportunity within a vibrant and innovative company, I encourage you to apply. Please send your CV and more »

Are you working in IT Support and seeking a new opportunity? Does the prospect of joining a rapidly growing Accountancy firm excite you? Do you want to play a big role in the firm's expansion? If so, then we have a brilliant opportunity for you! Here at more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed … serving clients across various sectors but focusing mainly on small to mid-market clients (10-200 users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with … lots on! This means you will be given the opportunity to dip into projects as well as the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office more »