1 to 25 of 60 Apprenticeship IT Support Jobs in the UK

A Level 3 IT Support Technician Apprentice is required. As part of our busy IT support function, you will assist is delivering support to IT incidents for our customers via our ticketing system. These incidents can be Cloud, Software, Hardware and Network related. You … will be supported by senior engineers as you develop your knowledge and skills. Role We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: • Managing all incidents and … IT support requests from receipt to resolution & closure • Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) • Keeping accurate records of all site information using IT service management tools • Providing excellence customer service to more »

As an IT Support apprentice, you will be part of the support function helping our customers solve IT related incidents through our ticketing system. These can be both Software, Hardware, and Cloud related. Role An established and award winning tech company are looking for an IT Support Engineer Apprentice to help support IT consultants and other IT technicians within the business and be the 1st point of contact for IT Support clients. Duties and responsibilities of the role include: - Answering and completing IT Support tickets/helpdesk … tickets raised by Support clients - Office 365 console administration - Helping with email migrations - Onboarding new clients - Support sales team with technical queries - Social media support - Setting up hardware for clients e.g. laptops, desktops, printers etc - Assisting in IT projects - Follow IT policies and procedures - Answering more »

We are looking for an IT Support Technician we can grow and develop into a high-performing member of our team. You’ll become part of our small-but-mighty team of dedicated IT experts, providing leading technology solutions over the phone, email and remotely to our … clients in Devon & Cornwall. The Role juggles customer service and IT knowledge. Role As our successful IT Support Technician, you will become fully integrated within JMV Solutions’ IT Support team. This is a customer-facing role, providing services to our business clients and liaising with … our internal experts to escalate issues in need of more complex solutions. This role is one that juggles customer service with IT know-how, as you’ll be communicating directly with clients every day, fixing all manner of IT Issues, responding to user requests and proactively managing issues more »

The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email. The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project. … Role The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from … project to BAU and provide an exemplary level of service to existing clients The IT Support Analyst will report directly to the Client Services Manager The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner As this more »

Launch Your IT Career! Join Our Team as an Apprentice Helpdesk Support Engineer. Gain Hands-On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real … L3 Information Communication Technician (ICT) apprenticeship – 18 months + EPA – Standard: ST0973 PROFESSIONAL RECOGNITION This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration Blended on/off the job … training and location to be confirmed. Potential career routes/progression once apprenticeship completed: Support Technician, Help Desk Support, First Line Support, Office IT Technician, IT Support Analyst, IT Support Officer, Maintenance Support Technician, Data Centre Support Technician, Cyber/ more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! Baltic Apprenticeships is thrilled to be partnering with a excellent technology service provider who is seeking a dedicated and enthusiastic individual to join their team as an IT Support Apprentice. The client considers themselves to be one of the friendliest, most personable technology service companies in the North East.They work with a wide variety of clients ranging from 1 users to over a 1000 users across multiple sites spread around the world, a majority of their … clients are in the North East however, they now supply IT support to clients globally, with users in India, Kenya, Singapore, Bangladesh,Tanzania and further afield. They have a wealth of experience with working with apprentices in the past to develop and progress them, there is no better more »

Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. Role What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »

Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest … London on Permanent basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »

The 1st Line IT Support Technician handles the first-level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that the issue is handled quickly, and the client is informed of what to expect every step … or remotely. When opportunities arise the Level 1 Technician may be required to help with project delivery Escalate tickets that require Senior Helpdesk Engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their … you an accredited Level 3 Information Communication Technician qualification: The qualification has core knowledge elements, before branching out into one of the following pathways: IT Support Technician Network Technician Digital Communications Technician Your Tutor, Pathway Planner and Employer will decide the best pathway for you to follow All more »

We are recruiting an IT Support Apprentice to join our IT team in our Ipswich office. Reporting to the Infrastructure Support Manager, the successful candidate will be responsible for delivering 1st line technical support across the group of businesses. This will include assisting the IT Service Desk in all areas of user and desktop support. Role The role will include: Provide assistance 1st line technical support to staff in providing IT support to the Fred. Olsen businesses. Effectively use service desk tools to manage service desk requests. Assist and guide users … will have excellent communication skills and be able to work to provided timescales. We are keen to hear from individuals who are passionate about IT and technology. As the IT Support Apprentice, you will have a fantastic opportunity to learn and grow with a team of supportive more »

sharing. Given the nature of our business at HDH, we are looking for an enthusiastic, fast learner who has the ambition to develop their IT skills within many different areas. Role 1st Line IT support and escalation Tracking and routing problems and requests Client management both face … hardware, software, network services and data storage Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … Closing Date Monday, 13th May 2024 Start Date Monday, 20th May 2024 Desired Skills Communication skills Customer care skills Good knowledge of technical IT Troubleshooting skills Resolving technical issues A confident approach Can do attitude Quick/Keen learner Passion for IT Qualifications English GCSE or equivalent, grade more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »

Baltic Apprenticeships are excited to be working alongside our clients who deliver competitive advantage by prioritising exceptional customer service and sales support, utilising cutting-edge technology and operational innovation. As an IT Deskside Support Apprentice, you will work closely with their experienced IT team to provide … technical support to their employees. This role offers a hands-on learning experience in troubleshooting hardware and software issues, setting up workstations, and assisting with IT projects. If you're passionate about technology and eager to kickstart your career in IT, we want to hear from you … In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide IT support services to their workforce, ensuring a high level of customer service Take ownership of reported IT more »

enthusiastic individual to join an outgoing team based in Guildford. This apprenticeship offers a fantastic opportunity to gain practical experience and essential skills in IT support while working within an educational environment. This apprenticeship will provide comprehensive training in IT support and will lead to a … nationally recognised qualification. Within this role you will provide first-line technical support to staff and students within the academies across the trust. Assist with troubleshooting and resolving IT issues, including hardware, software, and network problems. Support the maintenance and monitoring of IT infrastructure and so … work towards your Information Communication Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond to support tickets, ensuring they are updated on timely basis - Managing printing support, logging Manage print services and thorough understanding of network securities. Gain full more »

broadcasters in the industry? Baltic Apprenticeships are thrilled to be partnering with a large Media & Entertainment Data Workflow company to hire their next ICT Support Technician Apprentice to join their other successful apprentices. The client is based in Sheffiled & provide storage and servers for some of the largest broadcasting … an apprenticeship scheme to help nurture the future talent of the industry. You will be guided through your apprenticeship with the help of our IT coaches at Baltic Apprenticeships as well as working on building hardware, configuring networks, fixing hardware issues, installing software and so much more to reach … your true potential! In this role, youll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Building IT systems and configuring networks General IT cabling Troubleshooting, testing and analysing problems within more »

broadcasters in the industry? Baltic Apprenticeships are thrilled to be partnering with a large Media & Entertainment Data Workflow company to hire their next ICT Support Technician Apprentice to join their other successful apprentices. The client is based in High Wycombe & provide storage and servers for some of the largest … an apprenticeship scheme to help nurture the future talent of the industry. You will be guided through your apprenticeship with the help of our IT coaches at Baltic Apprenticeships as well as working on building hardware, configuring networks, fixing hardware issues, installing software and so much more to reach … your true potential! In this role, youll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Building IT systems and configuring networks General IT cabling Troubleshooting, testing and analysing problems within more »

As an IT Apprentice, you will have the opportunity to gain knowledge and experience across the three main areas of the business. This will include our busy support helpdesk function, project support and workshop. This means you will learn all aspects of IT covering software and … hardware support, installation and project management. Role The role will initially be divided between three key areas - Workshop Administration, Team and Project Support, and Helpdesk Support and Administration. You will be trained up over a period of time to do the following tasks: Workshop Administration Setting up … client equipment is working Removing and replacing parts from Laptops and Desktops Keeping the workshop and associated areas clean and tidy Team and Project Support Assisting with Onsite Hardware Installations Supporting Office Move and Migration Projects Data Cable, trunking and rack installs Research of new technologies Some onsite visits more »

Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse IT more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »

The Apprentice IT Support Executive will provide proactive operational IT and administrative support to our Colleagues at all levels across the Group and will be an active participant in delivering the IT services. Role Supporting the IT team in resolving technical issues. Creating incident … tickets for all technical issues raised to the helpdesk. Troubleshooting hardware issues with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team … projects. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including … connectivity problems, DNS configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with IT more »

We are seeking an apprentice that will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support for our customers. This role and has great potential in a vibrant environment to grow. Apply now! You will support projects team with customer IT projects. Role Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue … requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable Support and maintain software and hardware used in the organisation's day-to more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing … Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT Solutions Technician standard delivered via virtual … learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training more »

We are looking for an additional member of our growing helpdesk team. We are an IT Support business looking after SME’s. Your role in the business will be to assist working on server & desktop issues reported by our clients, this will include making telephone calls, sending emails … troubleshooting general end user problems. Role This is an excellent opportunity for someone to join a small friendly company to further their career in IT and gain a better understanding of supporting IT in businesses. Duties will include: This role will be predominantly office based, remotely talking and … supporting end users’ computers. It is essential for successful candidates to have a good telephone manor and to enjoy working with computers From time to time, there may be a requirement to assist with installations and cabling and visits to client sites This role in the business will be more »