Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Hays
Your new company I've been engaged on aProject to recruit a 1st/2nd Line Support Engineer for a leading housing andCare business in Edinburgh. It is a not-for-profit organisation and a ScottishCharity, providing housing and support services for older people in Scotland. Your … issues relating to technology, service requests and to ensure the efficient use of the company's investment in technology. To act as first line support for issues and attempt to resolve issues on the first contact. Where necessary, to visit remote sites to assist in resolving network, hardware, and … and legislation. What you'll get inreturn This is a 8 week contract with possibility of extension and paying up to £18.75 per hour It is a hybridrole, and it requires travel to various sites, so you need to be based inGlasgow or Edinburgh. What you need to more »
Employment Type: Permanent, Work From Home
Salary: £18.0 - £18.75 per hour + Up to £18.75 per hour
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Are you an experienced ITSupportAnalyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line ITSupportAnalyst for their IT service centre in the heart of Milton Keynes. As an ITSupportAnalyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and … VIPs. You will act as the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic more »
Senior ITSupportAnalyst - 6 month FTC Job purpose: We're seeking an Senior ITSupportAnalyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote … PowerBI tickets and requests Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the … project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical week might be: Looking more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
TEAM
Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee ITSupportAnalyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with … remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee ITSupport Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support … incidents and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee ITSupportAnalyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem more »
US Law Firm based in the heart of the City, is looking to hire a new ITSupportAnalyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone … s throw from Liverpool Street and Fenchurch Street This ITSupportAnalyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you … be working directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line ITsupport for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line ITSupport Engineer/Desktop SupportAnalyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line ITSupport Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part … of a supportive and collaborative IT team that will aid the development of your career! The Role: You will be involved in a wide variety of tasks to serve the needs of the business. A key part of your role will be analysing and resolving end-user hardware, software more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent … position for any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You … will receive two weeks of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience more »
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services ITAnalyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an ITSupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services ITAnalyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an ITSupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using more »
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our … Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an ITSupportAnalyst who will provide on-site IT services at Bigham's London office (remote ITsupport cover for Quarry Wells when required) to ensure that we more »