1 to 25 of 69 IT Support Analyst Jobs in the UK

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a … top management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service more »

IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support more »

IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the National … power for an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as IT Support Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through … the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or more »

payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Internal IT Support, then get ready to join our company! We have many hardworking and dedicated peers that would love for you to work with … grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team. Day-to-Day Responsibilities Provide technical support and guidance to resolve users computer hardware and software problems Communicates with users via Phone, Teams, Email and/or a support ticketing … best practices: makes recommendations for new software and hardware that could benefit the UK&I Drafts or revises user training procedures Maintains logs of support services provided in ServiceNow Managing stock levels of DWS equipment Work closely with colleagues, developers, testers and a wide variety of end user to more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer … facing professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software … deployments, Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training more »

Graduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £28,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/Analysts to join its … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation … of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay more »

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation … of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay more »

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications more »

is a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … for departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with … their lifecycle. Logging incidents and faults, categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service/help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity more »

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. more »

Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving … liaising with customers, programmers and database managers. Junior IT Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally more »

Job Title: IT Support Analyst Location: Leicester Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »

Job Title: IT Support Analyst Location: NW10 (Park Royal) Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »

macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team … ll be surrounded by like-minded individuals who share your passion for all things tech! Your technical skills should include MacOS troubleshooting, Apple hardware support, Google Workspace, and video conferencing platforms. JAMF certification and experience with Adobe Creative Suite are highly desirable. What You'll Do as IT Support Engineer promptly and courteously to technical issues, ensuring every user feels supported. up new user accounts and hardware, following the latest best practices. remote support to global offices and users. records and information up-to-date, always seeking ways to improve systems. their sister company based more »

IT Support Analyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in advanced Word, Excel, web development, and content management. A keen eye for cybersecurity and data protection. Ability to troubleshoot networking issues and provide IT training. Experience in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and more »

Join The Doyle Collection as an IT Support Analyst and play a pivotal role in ensuring seamless operations across our properties. Responsibilities: Provide exceptional customer service to hotel staff, and other stakeholders Serve as a point of contact for hotels, addressing and resolving any systems issues or … concerns Collaborate with team members to ensure efficient and effective support to all properties Maintain a high level of accuracy and attention to detail when handling data and documentation Communicate effectively and professionally with a diverse range of individuals, including hotel staff, corporate team members, and guests. Monitor and … track technology support performance metrics and report findings to management Identify areas for improvement within the support process and offer solutions Stay updated on company policies, procedures, and industry trends to ensure accurate and up-to-date support to hotels Utilise problem-solving skills to resolve issues more »

Graduate/Junior IT Support Engineer/Analyst x 3 - Bristol - Training & Progression - New! Salary: £25,000 + Bonus, Benefits, Training & Progression A leading organization in the Bristol area requires a number of Graduate/Junior IT Support Engineers/Analysts to join its fantastic … growing team. Ideal candidates will have the following: Computer Science or related degree Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent opportunity to join a leading organisation to more »

CQC rating over the next 2 years and to being in the top 10% of Trusts for staff and patient experience. In order to support us on our journey, the Digital Transformation Directorate is currently seeking a forward thinking and enthusiastic IT Clinical Systems Support Analyst to join our Clinical Systems Management team in the Digital Operations Department. It is expected that you will have previous experience working at the required level with clinical IT systems in a large, complex environment/organisation and be able to provide an excellent standard of user … support and systems configuration knowledge to complement our wider Digital team. You must be focused and committed to participating in a positive work environment, in which staff will be supported to flourish and grow. Main duties of the job This is on a full-time, permanent basis, focusing primarily more »

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs … division with big, customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service Support Analyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the … ideal role for someone in service support looking for their next challenge. What you’ll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's more »

Graduate IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting Graduate IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing … 1st line support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing … their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the Graduate IT Support Analyst: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve more »

IT Support Analyst Conrad Energy are currently recruiting for an experienced 1st line IT Support Analyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a … new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to more »

winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving the uptake and success of electric vehicles with GRIDSERVE Car Leasing. Everything we … platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them to either yourself or other members … of the team as appropriate and 2nd line support for all GRIDSERVE users on Mac and Windows devices, mobiles, printers, meeting room technology, and various other IT equipment document tickets and create knowledge base articles and user instructions of incidents and problems as necessary to internal teams and more »

IT Technical Support Analyst - Leamington Spa, Warwickshire £30,000pa to £35,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … Endpoint, Detection, Response etc. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, are seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration more »

IT/Application Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have more »