1 Contract IT Support Specialist Jobs

We are currently seeking an IT Support Specialist to join our dynamic team. This position reports directly to the Head of Information Technology and offers an opportunity to contribute hands-on expertise to our IT infrastructure and end-user support systems. Responsibilities: Provide 1st line … support for IT infrastructure and end-users, including: New Starter IT setup and training Active Directory management Basic networking support Windows Servers maintenance Basic Microsoft 365 administration Documentation and administrative tasks Ensure uninterrupted delivery of IT services by managing service level agreements with business users … environment, processes, and communication channels. Interface with third-party vendors for escalated issues and information requests. Job Requirements: Experience/Background: Proven experience in IT infrastructure and end-user support. Proficiency in Microsoft 365 and Active Directory. Strong technical and analytical skills. Familiarity with highly regulated environments and adherence more »