IT Support Specialist Contracts

IT Support Specialist
UK

The median IT Support Specialist daily rate in the UK is £198 according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 559 700 856
Rank change year-on-year +141 +156 -162
Contract jobs requiring an IT Support Specialist 19 16 11
As % of all contract jobs advertised in the UK 0.044% 0.027% 0.012%
As % of the Job Titles category 0.047% 0.029% 0.013%
Number of daily rates quoted 7 7 10
10th Percentile - £162 £99
25th Percentile £184 £185 £102
Median daily rate (50th Percentile) £198 £205 £173
Median % change year-on-year -3.66% +18.84% -49.26%
75th Percentile £211 £270 £226
90th Percentile £222 £304 £272
UK excluding London median daily rate £198 £200 £109
% change year-on-year -1.00% +83.45% -63.14%
Number of hourly rates quoted 9 2 0
Median hourly rate £25.00 £22.26 -
Median % change year-on-year +12.32% - -
UK excluding London median hourly rate £25.00 - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,246 55,892 84,695
% of contract IT jobs with a recognized job title 92.74% 94.62% 95.45%
Number of daily rates quoted 26,216 39,044 59,517
10th Percentile £279 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,676 1,569 2,074
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.25 £15.72
Median hourly rate £36.50 £45.00 £23.91
Median % change year-on-year -18.89% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £64.60
UK excluding London median hourly rate £40.00 £42.16 £19.52
% change year-on-year -5.11% +115.96% +2.74%

IT Support Specialist
Job Vacancy Trend

Job postings that featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Specialist in the UK

IT Support Specialist
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Specialist.

Daily rate trend for IT Support Specialist in the UK

IT Support Specialist
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Specialist.

Hourly rate trend for IT Support Specialist in the UK

IT Support Specialist
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Specialist within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +111 19 £198 -3.66% 21
UK excluding London +68 17 £198 -1.00% 18
South West +31 10 £225 +32.35% 1
South East +25 6 £198 -19.31% 8
London +106 2 - - 5
Midlands - 1 - - 9
West Midlands - 1 - - 3

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 6 May 2024, IT Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Specialist in the job title.

1 14 (73.68%) Problem Management
2 10 (52.63%) ITIL
2 10 (52.63%) Problem-Solving
2 10 (52.63%) Social Skills
3 9 (47.37%) ITIL Foundation Certificate
3 9 (47.37%) User Experience
3 9 (47.37%) Data Protection
3 9 (47.37%) Knowledge Management
3 9 (47.37%) Incident Management
3 9 (47.37%) Data Analysis
3 9 (47.37%) Continuous Improvement
3 9 (47.37%) Analytics
4 5 (26.32%) Business Case
4 5 (26.32%) Firewall
4 5 (26.32%) Wireless
4 5 (26.32%) DHCP
4 5 (26.32%) TCP/IP
4 5 (26.32%) VPN
4 5 (26.32%) DNS
4 5 (26.32%) VLAN
5 4 (21.05%) Microsoft 365
5 4 (21.05%) Windows
6 3 (15.79%) Microsoft
6 3 (15.79%) Active Directory
6 3 (15.79%) Analytical Skills
6 3 (15.79%) Windows Server
7 1 (5.26%) Conflict Management
7 1 (5.26%) Virtual Machines
7 1 (5.26%) Runbook
7 1 (5.26%) Continuous Delivery

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Microsoft Exchange
1 1 (5.26%) SharePoint
Applications
1 1 (5.26%) Microsoft Office
Cloud Services
1 4 (21.05%) Microsoft 365
2 1 (5.26%) Azure
2 1 (5.26%) Entra ID
Communications & Networking
1 5 (26.32%) DHCP
1 5 (26.32%) DNS
1 5 (26.32%) Firewall
1 5 (26.32%) TCP/IP
1 5 (26.32%) VLAN
1 5 (26.32%) VPN
1 5 (26.32%) Wireless
General
1 10 (52.63%) Social Skills
2 3 (15.79%) Analytical Skills
Miscellaneous
1 1 (5.26%) CMDB
1 1 (5.26%) Data Centre
1 1 (5.26%) Enterprise Software
1 1 (5.26%) Hybrid Cloud
Operating Systems
1 4 (21.05%) Windows
2 3 (15.79%) Windows Server
3 1 (5.26%) Apple iOS
3 1 (5.26%) Windows Server 2012
3 1 (5.26%) Windows Server 2016
3 1 (5.26%) Windows Server 2019
Processes & Methodologies
1 14 (73.68%) Problem Management
2 10 (52.63%) ITIL
2 10 (52.63%) Problem-Solving
3 9 (47.37%) Analytics
3 9 (47.37%) Continuous Improvement
3 9 (47.37%) Data Analysis
3 9 (47.37%) Data Protection
3 9 (47.37%) Incident Management
3 9 (47.37%) Knowledge Management
3 9 (47.37%) User Experience
4 5 (26.32%) Business Case
5 1 (5.26%) Asset Management
5 1 (5.26%) Conflict Management
5 1 (5.26%) Continuous Delivery
5 1 (5.26%) Logistics
5 1 (5.26%) Runbook
5 1 (5.26%) Stakeholder Management
Qualifications
1 9 (47.37%) ITIL Foundation Certificate
System Software
1 3 (15.79%) Active Directory
2 1 (5.26%) Hyper-V
2 1 (5.26%) Virtual Machines
Vendors
1 3 (15.79%) Microsoft