83 IT Support Technician Jobs in the UK

We have an opportunity for an Apprentice IT Support Technician. The ideal candidate will have a thirst for IT knowledge, have good ideas to contribute towards the company evolutions and have a strong drive to progress within the organisation. Duties will involve politely and professionally answering in … in-house documentation Proactively troubleshooting connectivity issues Ensuring that customer satisfaction is always upheld and following escalation paths Training The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. Functional … skills if required. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support more »

Opportunity to join a busy and vibrant IT team based in North Norwich - Anglian Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line … support for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset more »

This is a fantastic opportunity for a motivated 1st Line Technician with an aptitude for problem solving IT issues and has excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract … role. In the role, you will cover a broad range of Device, Compute, Network and Application services, the prime responsibilities include multiple aspects of IT End User Support: Providing 1st line support to End Users based both on and off site – this will involve driving therefore a … or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active Directory Support and more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include working as part of a team to provide technical support for customers’ existing hardware and/or software … installations. Role Answer customer phone calls, log support tickets and work on them through to resolution Assist to Build and Configure new hardware including Routers and Wireless, Switches, Servers, PC’s and Laptops Install, configure and support Desktop Operating Systems (Windows 10 Professional or higher) as well as … basic support for server applications such as Microsoft email and Database applications Respond to alerts from our monitoring system to provide proactive maintenance, resulting in less outages and downtime for our customers Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation Training Apprentices will be working towards the Information Communications Technician level 3 apprenticeship standard, including Functional Skills in maths and English if required. This will be undertaken through the adapted Azure Cloud programme, delivery … method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's … drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise more »

colleagues if escalation is required or for future reference Work with both internal and external users to collect information, diagnose, resolve, or escalate where it is required Recognise trends of tickets and notifying the relevant teams when necessary Escalate major incidents quickly & effectively to 2nd line Technicians Effectively and … Active Directory Troubleshooting of printers, scanners and multifunction devices An enhanced understanding of Microsoft Endpoint Manager, Windows Defender and Microsoft Intune What's in it for you? Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward more »

There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support … hardware queries. Training Learning will take place every day on the job with a release as prescribed by the course. Level 3 Information Communication Technician Apprenticeship Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Functional skills in English and maths to Level … as required. Progression to Full Time employment and/or higher level apprenticeship/further training for the successful candidate. Apprenticeship Standard Information communications technician (level 3) Training Provider BOURNEMOUTH AND POOLE COLLEGE, THE Working Week 9-5 Monday through Friday. Some late return evenings but time in lieu more »

you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »