1 to 25 of 51 Permanent ITIL Jobs in the East of England

of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »

within FMCG or highly regulated industries is preferred. Strong knowledge of cyber security trends, technologies, and threat landscapes. Familiarity with IT governance frameworks (CobiT, ITIL), ERP systems (SAP), and cloud computing (AWS). Proficiency in UNIX/Linux, SQL/DB2, Active Directory, and IT service management. Excellent communication and more »

Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »

requirements, engaging with key IT stakeholders where appropriate. Provide the relevant support for meeting rooms as required by the business. Follow the defined department ITIL processes and procedures, and wider company standards, policies and procedures; providing feedback on processes where improvement opportunities are identified. Ensure the hardware & software asset inventory … Experience in building/imaging software for deploying corporate standard images to standard desktop hardware using our IT tooling. Understanding of Service Management concepts. ITIL foundation qualified (preferred) Experience in IT Service management logging systems. Ability to work independently and as part of a team. Ability to prioritise own workload more »

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Are you ready for your next challenge? At Leidos, we deliver innovative solutions through the efforts of … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »

methodology choices Communicate effectively and efficiently to end users and peers to resolve tickets Closely adhere to operations processes and service level agreements, following ITIL best practice Customer Service Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer … diagnosis, Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled with the ability to positively more »

Technical Services Analyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity … IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/ more »

process improvement opportunities; and consult with management to agree pragmatic actions for improvement in line with best practices and frameworks including ISO, NIST, COBIT, ITIL etc. Track and monitor management action plans to ensure timely and sustainable resolution of control gaps that have been identified. Be the main point of … assess residual risk exposure to complex threats in specific control environments. Knowledge of Information Security and effective IT Risk & Security Governance. Knowledge of CobiT, ITIL, NIST, ISO27001, Prince2 and other relevant frameworks/methodologies. Definition and management of audit reviews at all points in the audit lifecycle. Strong interpersonal and … cloud provider platforms) Microsoft Active Directory Java, XML, eCommerce development Use of CAATs for data analysis (e.g. ACL) Information Security (ISO 27001/27002) ITIL IT service delivery & service management Here is our list of benefits: 34 days paid leave (This includes bank holidays) 2 x Life Days 4 x more »

products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension with up more »

Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO 20000 accredited organisation. … In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in return The flexibility more »

of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

have… Experience with transaction processing systems around point of sale systems Experience troubleshooting on a Windows Server environment IIS Server Knowledge An understanding or ITIL (IT Infrastructure Library) Any transact SQL query knowledge would be great for us Experience with Azure DevOps What can we do for you? This position more »

versions, collect crash dumps, and check specifications. Competence in Microsoft Office software. Desirable skills and experience: Education to degree level, preferably in STEM topics. ITIL Service Delivery qualification. Understanding of Digital printing technology. Understanding of Colour Management. Basic understanding of electronics. Ability to use an Oscilloscope/DVM. Understanding of more »

Service Delivery Analyst Location: Hemel Hempstead (Hybrid – 20% Office/80% Remote) At Haven, we're on a mission to redefine the way technology solutions empower our business and customers. Our team is expanding, and we're looking for an more »

of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »

MS-500, AZ-104, AZ-140, MD-100, MD-101 Previous experience working in an MSP An understanding of Project Lifecycles Exposure to ITIL or other ITSM frameworks SIP/VOIP Telephony and mobile device experience Technical pre-sales experience About Us Cheeky Munkey Ltd are a thriving IT Managed more »

service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »

Hourly pay - £16.30 3 month contract - extensions - could go perm in the future Ideal Technology/experience: Ivanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Answering incoming contacts from customers and to accurately log more »

ability to interpret metrics. Outsourced/Service integration service management. Demonstrable experience of creating and owning a Service improvement plan Knowledge and application of ITIL service management processes An understanding of Service improvement activities Service outcome focussed. Can hit the ground running and self-motivated. What We Offer Competitive employee more »

on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. … ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What more »