ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 30 46 31
Rank change year-on-year +16 -15 -6
Permanent jobs citing ITIL 307 315 473
As % of all permanent jobs advertised in the East of England 5.06% 5.72% 7.42%
As % of the Processes & Methodologies category 6.23% 6.03% 7.84%
Number of salaries quoted 238 198 335
10th Percentile £26,000 £26,250 £28,500
25th Percentile £29,000 £35,000 £37,500
Median annual salary (50th Percentile) £37,500 £50,000 £50,000
Median % change year-on-year -25.00% - +16.96%
75th Percentile £52,500 £60,000 £60,625
90th Percentile £57,500 £67,500 £70,000
England median annual salary £48,825 £47,500 £47,500
% change year-on-year +2.79% - +5.56%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,927 5,223 6,035
As % of all permanent jobs advertised in the East of England 81.13% 94.88% 94.73%
Number of salaries quoted 3,688 2,258 2,708
10th Percentile £25,809 £27,500 £27,925
25th Percentile £32,500 £37,843 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £70,000 £65,000
90th Percentile £76,250 £85,000 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 2 May 2024.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -11 95 £42,500 -19.05% 22
Norfolk +6 58 £45,000 +12.50% 5
Cambridgeshire +19 56 £35,000 -24.32% 20
Essex +6 52 £30,625 -38.75% 5
Bedfordshire +40 24 £32,000 -18.18% 5
Suffolk +8 22 £27,000 -21.74% 3
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (17.59%) Microsoft Exchange
2 32 (10.42%) SharePoint
3 8 (2.61%) CMS
4 4 (1.30%) Exchange Server 2007
4 4 (1.30%) Exchange Server 2010
4 4 (1.30%) Exchange Server 2013
5 2 (0.65%) Skype for Business
Applications
1 38 (12.38%) Microsoft Office
2 12 (3.91%) Microsoft Excel
3 8 (2.61%) Microsoft Project
4 5 (1.63%) Spreadsheet
5 4 (1.30%) Microsoft PowerPoint
5 4 (1.30%) MS Visio
Business Applications
1 3 (0.98%) Dynamics NAV
2 2 (0.65%) Dynamics CRM
2 2 (0.65%) Primavera
2 2 (0.65%) Remedy ITSM
3 1 (0.33%) Oracle ERP
3 1 (0.33%) Salesforce CRM
3 1 (0.33%) SAP S/4HANA
Cloud Services
1 135 (43.97%) Microsoft 365
2 101 (32.90%) Azure
3 22 (7.17%) Entra ID
4 21 (6.84%) AWS
5 14 (4.56%) SaaS
6 12 (3.91%) OneDrive
7 9 (2.93%) Mimecast
7 9 (2.93%) Power Platform
8 4 (1.30%) WhatsApp
9 3 (0.98%) Apigee
9 3 (0.98%) Azure API Management
9 3 (0.98%) Azure DevOps
9 3 (0.98%) Azure Service Fabric
9 3 (0.98%) GCP
9 3 (0.98%) PaaS
9 3 (0.98%) Rubrik
10 2 (0.65%) IaaS
10 2 (0.65%) Nutanix
11 1 (0.33%) Amazon EKS
11 1 (0.33%) Snowflake
Communications & Networking
1 58 (18.89%) WAN
2 49 (15.96%) Firewall
3 45 (14.66%) LAN
4 21 (6.84%) VoIP
5 15 (4.89%) DHCP
5 15 (4.89%) DNS
6 14 (4.56%) TCP/IP
6 14 (4.56%) Wi-Fi
7 13 (4.23%) MPLS
7 13 (4.23%) SD-WAN
8 10 (3.26%) SAN
9 8 (2.61%) Intranet
9 8 (2.61%) VPN
10 6 (1.95%) Internet
11 5 (1.63%) NAS
11 5 (1.63%) VLAN
12 4 (1.30%) BGP
13 3 (0.98%) NetScaler
13 3 (0.98%) Wireless
14 2 (0.65%) Skype
Database & Business Intelligence
1 21 (6.84%) SQL Server
2 8 (2.61%) MariaDB
2 8 (2.61%) MySQL
3 7 (2.28%) Power BI
4 5 (1.63%) SQL Server Reporting Services
5 4 (1.30%) Data Lake
5 4 (1.30%) Oracle Database
5 4 (1.30%) PostgreSQL
6 3 (0.98%) Data Warehouse
7 2 (0.65%) Crystal Reports
7 2 (0.65%) Oracle Database 12c
8 1 (0.33%) Amazon RDS
8 1 (0.33%) DynamoDB
8 1 (0.33%) GIS
Development Applications
1 24 (7.82%) JIRA
2 2 (0.65%) Team Foundation Server
3 1 (0.33%) GitLab
3 1 (0.33%) Jenkins
3 1 (0.33%) Rational DOORS
General
1 173 (56.35%) Social Skills
2 77 (25.08%) Analytical Skills
3 17 (5.54%) Organisational Skills
4 16 (5.21%) Finance
5 11 (3.58%) Public Sector
6 10 (3.26%) Retail
7 8 (2.61%) Billing
7 8 (2.61%) Police
8 7 (2.28%) Manufacturing
9 6 (1.95%) Influencing Skills
9 6 (1.95%) Law
9 6 (1.95%) Presentation Skills
10 5 (1.63%) Agriculture
11 4 (1.30%) Automotive
11 4 (1.30%) French Language
11 4 (1.30%) German Language
11 4 (1.30%) Inclusion and Diversity
11 4 (1.30%) Legal
12 3 (0.98%) Pharmaceutical
13 2 (0.65%) Advertising
Job Titles
1 68 (22.15%) Analyst
2 50 (16.29%) Support Engineer
3 49 (15.96%) IT Support
4 43 (14.01%) IT Engineer
5 37 (12.05%) Infrastructure Engineer
5 37 (12.05%) Service Analyst
6 35 (11.40%) IT Support Engineer
7 32 (10.42%) Service Desk Analyst
8 29 (9.45%) 2nd Line Support
9 27 (8.79%) Project Manager
10 25 (8.14%) 2nd Line Engineer
11 23 (7.49%) 2nd Line Support Engineer
12 21 (6.84%) Senior
13 19 (6.19%) IT Manager
14 15 (4.89%) Infrastructure Manager
14 15 (4.89%) IT Analyst
14 15 (4.89%) Lead
15 13 (4.23%) Field Engineer
16 12 (3.91%) 3rd Line Engineer
16 12 (3.91%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (1.30%) Elastic Stack
2 3 (0.98%) ARM Templates
2 3 (0.98%) JSON
3 2 (0.65%) XML
4 1 (0.33%) Node.js
Miscellaneous
1 34 (11.07%) Data Centre
2 24 (7.82%) Driving Licence
3 16 (5.21%) Management Information System
4 15 (4.89%) Self-Motivation
5 9 (2.93%) EPoS
6 8 (2.61%) NHS
6 8 (2.61%) Operational Technology
7 6 (1.95%) Smartphone
8 4 (1.30%) Fat Client
8 4 (1.30%) iPad
8 4 (1.30%) Onboarding
8 4 (1.30%) Thin Client
8 4 (1.30%) Virtual Team
9 3 (0.98%) CMDB
9 3 (0.98%) Enterprise Software
9 3 (0.98%) Greenfield Project
9 3 (0.98%) Hybrid Cloud
10 2 (0.65%) e-Learning
10 2 (0.65%) IoT
10 2 (0.65%) Public Cloud
Operating Systems
1 140 (45.60%) Windows
2 72 (23.45%) Windows Server
3 41 (13.36%) Windows 10
4 23 (7.49%) Android
4 23 (7.49%) Linux
5 18 (5.86%) Windows Server 2016
6 10 (3.26%) Windows Server 2008
7 8 (2.61%) Windows Server 2012
8 7 (2.28%) Windows Server 2019
9 6 (1.95%) Apple iOS
9 6 (1.95%) Windows Server 2003
10 5 (1.63%) Windows 7
11 4 (1.30%) Debian
11 4 (1.30%) VMS
11 4 (1.30%) Windows 2000
11 4 (1.30%) Windows NT
11 4 (1.30%) Windows XP
12 3 (0.98%) Mac OS
12 3 (0.98%) Red Hat Enterprise Linux
13 2 (0.65%) Unix
Processes & Methodologies
1 93 (30.29%) Problem-Solving
2 64 (20.85%) Customer Service
3 52 (16.94%) ITSM
4 47 (15.31%) Project Management
5 46 (14.98%) Service Management
6 42 (13.68%) Infrastructure Engineering
7 41 (13.36%) Agile
8 38 (12.38%) Project Delivery
9 37 (12.05%) Service Delivery
10 36 (11.73%) PRINCE2
11 33 (10.75%) Stakeholder Management
12 30 (9.77%) Incident Management
13 29 (9.45%) Change Management
14 26 (8.47%) Time Management
15 25 (8.14%) Continuous Improvement
16 21 (6.84%) Cybersecurity
16 21 (6.84%) Disaster Recovery
16 21 (6.84%) Service Design
17 19 (6.19%) Root Cause Analysis
18 18 (5.86%) Statistics
Programming Languages
1 23 (7.49%) SQL
2 11 (3.58%) PowerShell
3 6 (1.95%) PL/SQL
4 5 (1.63%) T-SQL
5 3 (0.98%) C
6 1 (0.33%) Data Analysis Expressions
6 1 (0.33%) Java
6 1 (0.33%) Python
Qualifications
1 57 (18.57%) Degree
2 44 (14.33%) Microsoft Certification
3 23 (7.49%) ITIL Certification
4 21 (6.84%) CCNA
4 21 (6.84%) Cisco Certification
4 21 (6.84%) Security Cleared
5 17 (5.54%) MCSE
6 12 (3.91%) A+ Certification
7 10 (3.26%) BPSS Clearance
7 10 (3.26%) Network+ Certification
7 10 (3.26%) SC Cleared
8 9 (2.93%) DBS Check
9 8 (2.61%) CompTIA Security+
9 8 (2.61%) PRINCE2 Certification
10 6 (1.95%) Azure Certification
10 6 (1.95%) HND
10 6 (1.95%) MCP
10 6 (1.95%) PRINCE2 Practitioner
10 6 (1.95%) VMware Certified Professional (VCP)
11 4 (1.30%) CISSP
Quality Assurance & Compliance
1 32 (10.42%) SLA
2 9 (2.93%) Data Quality
3 6 (1.95%) GDPR
3 6 (1.95%) QA
4 5 (1.63%) Cyber Essentials
5 4 (1.30%) COBIT
5 4 (1.30%) PCI DSS
6 3 (0.98%) ISO/IEC 27001
7 2 (0.65%) GRC
8 1 (0.33%) California Consumer Privacy Act
8 1 (0.33%) HIPAA
8 1 (0.33%) SOC 2
System Software
1 100 (32.57%) Active Directory
2 49 (15.96%) Hyper-V
3 42 (13.68%) VMware Infrastructure
4 11 (3.58%) vSphere
5 5 (1.63%) Virtual Desktop
6 4 (1.30%) Docker
7 3 (0.98%) Terminal Services
8 2 (0.65%) Firmware
Systems Management
1 31 (10.10%) Microsoft Intune
2 13 (4.23%) SCCM
3 6 (1.95%) SCOM
3 6 (1.95%) SmoothWall
3 6 (1.95%) WSUS
4 4 (1.30%) Jamf Pro
4 4 (1.30%) Kubernetes
4 4 (1.30%) Terraform
5 3 (0.98%) Ansible
5 3 (0.98%) HAProxy
6 2 (0.65%) Aspera SmartTrack
6 2 (0.65%) Autotask
6 2 (0.65%) NetCrunch
6 2 (0.65%) Single Sign-On
Vendors
1 182 (59.28%) Microsoft
2 54 (17.59%) VMware
3 32 (10.42%) HP
4 24 (7.82%) Meraki
5 16 (5.21%) Cisco
6 14 (4.56%) Veeam
7 13 (4.23%) Apple
8 12 (3.91%) ServiceNow
9 10 (3.26%) Citrix
9 10 (3.26%) IBM
9 10 (3.26%) Sophos
10 9 (2.93%) Dell
10 9 (2.93%) WatchGuard
11 8 (2.61%) Oracle
12 6 (1.95%) NetApp
13 5 (1.63%) Red Hat
14 4 (1.30%) Computacenter
14 4 (1.30%) ConnectWise
14 4 (1.30%) Databricks
15 3 (0.98%) Snow