65 Permanent ITIL Jobs in the East of England

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad-spectrum customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user's requests/incidents in a responsive manner. This may be more »

knowledge of French or German as a second language. Relevant qualification (Completed vocational education (e.g., IT specialist) or university studies (Bachelor)) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »

on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. … ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What more »

matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power Automate Power BI desirable ITIL awareness. Excellent communication, time management, and organisational skills. Ability to work both autonomously and as part of a team. Add me on LinkedIn to stay more »

ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power Automate Power BI desirable ITIL awareness. Excellent communication, time management, and organisational skills. Ability to work both autonomously and as part of a team. Add me on LinkedIn to stay more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

Job: Service Desk Manager - IT Support - ITIL Location: Ipswich Salary: £45,000 - £50,000 I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone from strength to strength in the … Service Desk experience of a small team (3 - 5). - Strong Technical background, able to operate as point of escalation. - Service Delivery process design, ITIL beneficial. - Professional Development and Upskilling for team members. - O365/Azure environment Support The succesful candidate will be self motivated, able to provide leadership to more »

and exceptions with budget holders * Working in a fast-paced environment * Strong stakeholder management * Problem solving skills * Managing ambiguity * Resilience Essential Criteria * Prince2 qualification * ITIL 4 Foundation Desirable Criteria * Familiar with ITIL principles * Prince2 for Agile Projects * MSP Additional Information Willmott Dixon embraces diversity in the workplace and will consider more »

services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and more »

telephony, backup, Firewalls, switching, and routers. * Excellent knowledge of Microsoft Operating Systems and networking principles. * Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). * Eagerness to develop technical and customer service skills coupled with excellent communication and time management abilities. This is a great opportunity for more »